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“Great food, service and rooms”

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Norton House Hotel & Spa Edinburgh
Ranked #43 of 148 Hotels in Edinburgh
Certificate of Excellence
Ballachulish, United Kingdom
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Great food, service and rooms”
Reviewed 23 April 2014

We generally visit the hotel once a year and love it. The rooms are great, swimming pool etc. is an excellent addition too. We love the breakfast in bed and the restaurant food is fantastic. We got married here in 2005 and have seen it grow and expand over that time.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank BaileyRanger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
Thank you for posting a review and it is great to read that you have become a regular guest since you got married here. I am delighted that you enjoy all the facilities we have to offer and that you appreciate all the changes you have seen since the hotels expansion. I look forward to welcoming you back for your ninth wedding Anniversary very soon.
Kind regards
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,412 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (280)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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English first
Cheshire, UK
Level Contributor
82 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 22 April 2014

Booked afternoon tea as a treat for my Mum last weekend . We had a lovely table in the drawing room, tea selection was explained in detail which was a nice touch. The afternoon tea itself was fabulous, all freshly made with a lot of choice. Service was very good too and we were offered extra tea and coffee. In all one of the best afternoon teas that we have had. Would definitely return.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank TartanD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
I really appreciate you taking the time to post a review following your recent visit. I am delighted that you found the food excellent and that our staff were able to explain our tea selection in detail to you. Afternoon Tea is very popular at Norton House and it is great to read that you will come again and repeat the experience. I look forward to welcoming you back to our hotel.
Kind regards.
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kent, England
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 April 2014

The hotel was like a home from home. Everyone was very welcoming and helpful. We had the Crammond Suite with amazing views across to Edinburgh. We ate in the Brasserie - the fish and chips were amazing! As usual with Handpicked Hotels, the food was excellent and good value but the price of drinks is too high.

Room Tip: The Crammond Suite was lovely and afforded wonderful views across the parkland to Edinburgh and Arth...
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bloggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
Thank you for taking the time to post a review. I am delighted that you liked the Cramond suite and it is great to read that you found the Fish & Chips in the Brasserie amazing. I do hope we see you at Norton House again in the future.
Kind regards.
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 13 April 2014

Just returned from a great romantic night away at the Norton house. The hotel & room was gorgeous, spa was good fun, definitely recommend using the swimming/steam room etc. really nice & chilled out. Have to say the food was amazing the chef catered so well for me - being celliac- altered parts of the usual menu.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephanie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
Thank you for posting a great review following your romantic night away. I am pleased that you enjoyed all aspects of the hotel and it is great to read that you found the food amazing. I will speak to Graeme our Executive Chef and pass on your comments regarding your dietary requirements. He will be delighted that his team were able to play an important part in your overall experience. Thank you for recommending our Spa as a nice place to chill out and I do hope you can return to our hotel very soon.
Kind regards
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leeds
Level Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 12 April 2014

My sister and I recently treated our mum to a spa break here, as a birthday present. We really had a lovely time. Our rooms were fantastic - the comfiest bed I have ever slept in. We enjoyed our time in the spa and our treatments were very good (facials, hot stone massages, manicures, pedicures). We had a lovely meal in the bistro in the evening, where my mum was presented with some lovely birthday chocolates by the waiter. Enjoyed the breakfast the next day too.

I would definitely like to return. The package we had (dinner, bed, breakfast, spa and £75 spa voucher) was good value for money.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank drgillybean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
Thank you very much for posting a lovely review of your Spa break with us at Norton House Hotel and Spa. I was so glad to read how much you enjoyed your visit and delighted that you found our beds to be the comfiest you have ever slept in. Our beds are all quality Handmade Hypnos beds and Hypnos has an amazing reputation for making the most comfortable of beds in the world. Thank you for choosing our hotel to celebrate your mum’s birthday and I do hope you buy her the same present again next year.
Kind regards.
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Lothian
Level Contributor
51 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 April 2014

Had an amazing Mothers Day Afternoon Tea here. Food was freshly prepared with lots of variety. Sandwiches were well presented, cakes and scones were fantastic. Unlimited tea and coffee with great service. This is second time we have been for Afternoon Tea and have also had a spa day here that was amazing too. Will definitely return.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HolidayGirl111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
Thank you for taking the time to post a review following your Mothers Day Afternoon Tea experience. Afternoon tea is very popular at Norton House and it is great to see you will come again and repeat the experience. Thank you also for your great comments about our Spa they are very much appreciated.
Kind regards
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
Reviewed 9 April 2014

Was there for a friends wedding celebrations and it was a lovely venue. The staff were very nice, pleasant and engaging. Can't recall the member of staff's name that helped me make medals with coins, paper, tape and colouring in pencils :-D Excellent evening!

Stayed March 2014, travelled solo
Helpful?
Thank Alec C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisMonks72, Deputy General Manager at Norton House Hotel & Spa Edinburgh, responded to this review, 1 May 2014
I appreciate you posting a review after you attended a friends wedding celebration. I am delighted you found the venue lovely and that you had an excellent evening. Thank you for your kind comments regarding the staff and I am sure they will take great encouragement when reading your review.
Kind regards.
Chris Monks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Norton House Hotel & Spa Edinburgh

Property: Norton House Hotel & Spa Edinburgh
Address: Ingliston, Edinburgh EH28 8LX, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#6 Spa Hotel in Edinburgh
#10 Family Hotel in Edinburgh
#10 Business Hotel in Edinburgh
#25 Romantic Hotel in Edinburgh
#26 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Norton House Hotel & Spa Edinburgh 4*
Number of rooms: 83
Official Description (provided by the hotel):
Norton House Hotel & Spa, one of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. The perfect backdrop to any wedding in Scotland, this romantic venue will make your Scottish Wedding dream come true. Built in 1840, Norton House Hotel & Spa in Edinburgh, Scotland was always intended as a traditional country retreat, removed from the bustle of the city. This four star hotel in Scotland is just a 20-minute drive from Edinburgh city centre and a mere ten minutes away from Edinburgh Airport. Situated in 55 acres of grounds, Norton House Hotel & Spa Edinburgh offers 83 bedrooms, including 36 luxury executive bedrooms, junior suites and the master suite. Norton House Hotel in Scotland offers the popular contemporary Brasserie. ... more   less 
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Also Known As:
Norton House Hotel And Spa Edinburgh
Norton Hotel Edinburgh
Norton House Hotel & Spa Edinburgh Scotland

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