We recently stayed at this hotel as we were attending an evening wedding reception there. Our room was a little small although perfectly formed and lacked nothing.
We had been in the room for a while when a terrible noise started. It sounded initially that it was coming from a room next door, but on further investigation there was no room next door! We contacted reception and within 5 minutes Pers (please forgive me if this is misspelt) came to the door to hear the noise. I'm guessing he was part of the management team.
Cutting a long story short, we were immediately moved to another room. To add to that we were given a complimentary bottle of wine with dinner.
We were very impressed by the way the problem was solved in such a no quibble, no fuss, professional manner. Would highly recommend this hotel.
Note: The wedding we attended was fantastic!!
- Official Description (provided by the hotel):
- Norton House Hotel & Spa, one of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. The perfect backdrop to any wedding in Scotland, this romantic venue will make your Scottish Wedding dream come true. Built in 1840, Norton House Hotel & Spa in Edinburgh, Scotland was always intended as a traditional country retreat, removed from the bustle of the city. This four star hotel in Scotland is just a 20-minute drive from Edinburgh city centre and a mere ten minutes away from Edinburgh Airport. Situated in 55 acres of grounds, Norton House Hotel & Spa Edinburgh offers 83 bedrooms, including 36 luxury executive bedrooms, junior suites and the master suite. Norton House Hotel in Scotland offers the popular contemporary Brasserie. ... more less
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- Also Known As:
- Norton House Hotel And Spa Edinburgh
- Norton Hotel Edinburgh
- Norton House Hotel & Spa Edinburgh Scotland