On a two day business event.
Meeting room great apart from no blinds just open or shut curtains (electric). Chap that looked after us was good (apart from couldn't use creativity to get tea bags they had run out of - there are two supermarkets within a mile).
Food good - though VERY carb heavy or fried buffet food. Evening meal (private room) good.
Rooms nice if in new block, very dated in main house - apparently that 's a upgrade (which felt like the opposite!)
The Spa reception need a course in customer care as they are hopeless and its the third time I've been and they are no better in 12 months, which is a shame as it could be first rate.
In terms of a school report 'needs to concentrate more on the customer' especially with new hotels in Edinburgh opening!
- Official Description (provided by the hotel):
- Norton House Hotel & Spa, one of the finest country house hotels in Edinburgh and AA Hotel of the Year Scotland 2010. The perfect backdrop to any wedding in Scotland, this romantic venue will make your Scottish Wedding dream come true. Built in 1840, Norton House Hotel & Spa in Edinburgh, Scotland was always intended as a traditional country retreat, removed from the bustle of the city. This four star hotel in Scotland is just a 20-minute drive from Edinburgh city centre and a mere ten minutes away from Edinburgh Airport. Situated in 55 acres of grounds, Norton House Hotel & Spa Edinburgh offers 83 bedrooms, including 36 luxury executive bedrooms, junior suites and the master suite. Norton House Hotel in Scotland offers the popular contemporary Brasserie. ... more less
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- Also Known As:
- Norton House Hotel And Spa Edinburgh
- Norton Hotel Edinburgh
- Norton House Hotel & Spa Edinburgh Scotland