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Best Western Edinburgh South Braid Hills Hotel
Ranked #52 of 148 Hotels in Edinburgh
Certificate of Excellence
essex
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Lovely stay”
Reviewed 16 December 2013

Stayed for a weekend on a Superbreak deal and found the hotel to be lovely. Hotel has character and the staff are really friendly and helpful. A little way out of the city but has a bus stop right outside and the fares are so cheap! My only issue, not really a complaint is that it took a long time for the hot water to start flowing in the shower!! Would definitely recommend the hotel and would stay again.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rbd123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braidhills, Manager at Best Western Edinburgh South Braid Hills Hotel, responded to this review, 5 January 2014
Thank you for taking the time to post your review.
I am glad to hear that you enjoyed your stay with us, despite the slightly wait for the hot water, this is an unfortunate side effect of the age and character of the hotel.
We hope to have the opportunity to welcome you back in the not too distant future.
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985 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (220)
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English first
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 15 December 2013 via mobile

Took my wife away for her birthday and booked this hotel by mistake, but some mistakes are worth making. The hotel was very clean and tidy, and even though parts of it were being updated this was well managed and didn't affect us at all. My only negative comment would be the very tired decor, but this is being fixed. We have both decided that when we next go to Edinburgh we will stay at this hotel again.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank Plod662
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braidhills, Manager at Best Western Edinburgh South Braid Hills Hotel, responded to this review, 3 January 2014
I am happy to hear that you had a good stay with us and hope your wife enjoyed her birthday celebrations.

Thank you for taking the time to post your review. We look forward to welcoming you and your wife back to the Best Western Braid Hills Hotel next time you are in Edinburgh.
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East Kilbride, United Kingdom
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 December 2013

Have just returned from one night stay at this hotel, on spending week-end shopping in Edinburgh, and being only 15 min bus ride to city centre, with bus stop right outside hotel, was excellent, as arrived early parked car in hotel car park booked in, and got the bus into city centre.

As for the hotel booked it through Booking.com and got great deal on DBB, very friendly staff, from arrival and throughout our stay, Evening meal was one of the best I have had on a fixed menu deal, with three choices for each course, also the choice of selecting from the main menu to same value. Breakfast again cannot fault, full selection of all cereals, fruit etc., and a self-selection of full Scottish Breakfast. Our room 210 was clean with plenty of room, and a view over the park, the only issue we had was, our room was at top of a set of stairs, on a half landing, and until about 2am in the morning people talking on returning to hotel, probably before going to rooms on our floor or next floor up, after that we had a great sleep.

Will defiantly be using this hotel again on staying in the Edinburgh area, and would recommended to others.

Room Tip: Room 210 on half landing, would not recommend, as all guest pass room going to all floors
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 64raymond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braidhills, Manager at Best Western Edinburgh South Braid Hills Hotel, responded to this review, 3 January 2014
I am pleased to hear that you enjoyed your stay with us and appreciate the time you have taken to post your review.

I look forward to welcoming you back to the hotel next time you are in Edinburgh, hopefully you might have the opportunity to stay with us slightly longer on your next visit.
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newcastle upon tyne
Level Contributor
158 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 11 December 2013 via mobile

We stayed here Second week in December overnight, had prebooked room we had a superior double room 204, the room was comfortable with good selection of tea, coffee, hot chocolate, etc. flat screen tv, we ordered room service about ten thirtyish came promptly, as described on menu. Slept well breakfast was a bit disappointing Bacon was warm, sausages ok, fried eggs had been under hot lights to long as had black pudding it was like shoe leather and the sliced haggis was dry, hash browns were cold, all the rest of the hot food was fine there was an excellent selection on the cold table, would stay again.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank cheffee9491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braidhills, Manager at Best Western Edinburgh South Braid Hills Hotel, responded to this review, 3 January 2014
Thank you for your review.

I am sorry to hear that you found breakfast to be disappointing. Our restaurant team replenish and refresh the breakfast buffet throughout service in order to provide a hot fresh selection of items to our guests, I apologise if some items were not refreshed as quickly as they should have been on the morning in question and have passed on your comments to our Restaurant Manager.

We hope to welcome you back to the Best Western Braid Hills Hotel in the future.
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Stourbridge, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 December 2013

Unlike a previous reviewer, I can say that our room was warmer than usual and we have stayed at this fine hotel many times over the past few years: our son and his family live nearby.
The reception staff are ALWAYS friendly and the room we occupy is always clean. Our television didn't work so a quick call to reception had that problem sorted in minutes.
Yes the fire alarm did go off on Sunday night, once at one thirty in the morning and then again at three. It was a nuisance but the night porter and receptionist did their level best to keep us informed about what was going on. It was truly unfortunate that this one month old and very expensive system was not working as it should but at least one guest, after being given a free night's stay and a free upgrade, was still complaining, very rudely, to the receptionist. I am sorry but it wasn't her fault! Some people need to get a life!
It is a lovely hotel, under new ownership with considerable investment being made: keep up the good work and my wife and I will be back in the Spring.

Room Tip: We like rooms in the 220+ numbering. They overlook the main road, which is not too noisey and the lo...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mcg-barty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braidhills, Manager at Best Western Edinburgh South Braid Hills Hotel, responded to this review, 3 January 2014
Thank you very much for taking the time to post your review.

It is always a pleasure to hear from our return guests and I will be sure to communicate your comments to our Reception and Housekeeping teams.

It is unfortunate that you experienced 2 fire alarms during your stay with us however your understanding is very much appreciated.

I look forward to welcoming you and your wife back to the Best Western Braid Hills Hotel in the spring and hope you have the opportunity to visit again throughout the year.
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Clydebank, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 December 2013

Stayed here recently for 5 nights one week & 3 nights the following week, suitably impressed. Staff are extremely helpful, nothing is too much bother, rooms are cosy, clean & comfortable. The hotel has 2 separate restaurants which offer different menus, both of which are excellent, highly recommend. Will most definitely be my hotel of choice on any future visit;-)

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Braidhills, Manager at Best Western Edinburgh South Braid Hills Hotel, responded to this review, 3 January 2014
Thank you for your review.
I will be sure to pass on your comments to our team. I am thrilled to hear that you consider us to be your hotel of choice for any future visits to Edinburgh and look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Edinburgh South Braid Hills Hotel

Property: Best Western Edinburgh South Braid Hills Hotel
Address: 134 Braid Road, Edinburgh EH10 6JD, Scotland (Formerly BEST WESTERN Braid Hills Hotel)
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #52 of 148 Hotels in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Best Western Edinburgh South Braid Hills Hotel 3*
Number of rooms: 71
Official Description (provided by the hotel):
The Best Western Edinburgh Braid Hills Hotel is magnificently situated in its own grounds, with panoramic views right across the City of Edinburgh, to the Pentlands, the Firth of Forth and the Fife hills beyond. Great contemporary Scottish cuisine served in 1886 Restaurant and genuine, friendly service from the all staff is complemented by ample free parking, free wifi and convenient access to a frequent bus service into the city centre. Come and experience a hotel stay with a real Scottish feel! ... more   less 
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Also Known As:
Best Western Edinburgh South Braid Hills Hotel Scotland
Edinburgh Best Western

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