My partner and I stayed at this hotel on the first night of a few day trip to Edinburgh.
Our first impression was a very good one. We had booked this hotel believing it would be fairly basic and we would then move on to a more luxurious one the next night. However, this hotel could definitely not be described as basic. Image wise, it was decorated in line with the theme of the building and had a lovely staircase. The reception was very grand and we had a member of staff show us to our room.
We stayed in the annex, which was situated across from the main building. We had our own entrance hall, which had a huge bathroom situated off it, and then the bedroom was at the end of the hall. The bathroom was very long and had two sinks in it. The only downside was that there was no curtain or blind to the window and I felt uncomfortable when it became dark and I needed the light on, I worried that people could see me. The bedroom was a very good size, with a double wardrobe, and ironing and tea making facilities. The bed was a good size and very comfortable.
We had dinner in the Bistro next door. The food was ok and it was reasonably priced, however, the service was extremely slow......so if you are in a hurry or don't want to age much, you might want to try somewhere else! Had we stayed another night, I doubt very much that we would have eaten there again. We did get to see the sun go down over the city though, which was very beautiful. Afterwards, we had a drink in the bar of the hotel. The bar area has sofas and comfy chairs and has a nice chilled atmosphere.
After a comfortable nights sleep, we had breakfast, which was very enjoyable. Just make sure you only pick a table for the number of you there are. We were told to sit wherever we liked, and as the room was fairly empty, we sat at a table designed for 4 people. We were promptly told off by the waitor and told to move to a table designed for 2 people. Made us wonder why we were told to sit wherever we wanted! Plus, the table he moved us to was not set up for breakfast, another reason we didn't pick it. He quickly set this up, but didn't bring any cups for my tea so I had to request this. The food was very nice though and there was a good selection, from a full english to a continental breakfast.
Unfortunately though, I do need to end on a bit of a bad note. When we came to check out, the receptionist looked a littel puzzled as to how I had the key, stating that her system showed that we had not turned up so she had charged us as a 'no show'. She was very apologetic and put it down to 'human error'. The charge made no difference as it was just the cost of the room, which we obviously were going to pay anyway. The major concern we had was if there had been a fire, their records would have shown that we werent in the building and the consequences wouldn't bear thinking about.
It's a shame as this hotel has the potential to be a great hotel.
- Official Description (provided by the hotel):
- The Best Western Edinburgh Braid Hills Hotel is magnificently situated in its own grounds, with panoramic views right across the City of Edinburgh, to the Pentlands, the Firth of Forth and the Fife hills beyond. Great contemporary Scottish cuisine served in 1886 Restaurant and genuine, friendly service from the all staff is complemented by ample free parking, free wifi and convenient access to a frequent bus service into the city centre. Come and experience a hotel stay with a real Scottish feel! ... more less
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- Also Known As:
- Best Western Edinburgh South Braid Hills Hotel Scotland
- Edinburgh Best Western