I have stayed at The Scotsman many times in the past, both on business & pleasure and always found the hotel to be friendly, efficient and a very enjoyable place to stay. Therefore when I was choosing a hotel to stay in Edinburgh for a weekend (2nd & 3rd December) for myself and my wife plus a client and his wife I had no hesitation in opting for The Scotsman.
Unfortunately our stay was full of disappointment. I believe we stayed in two Editor suites which proved to be extremely noisy....the windows constantly rattled and kept us awake at night. The general appearance of the hotel is looking rather shabby and the bedrooms/ bathrooms are in desperate need of revamping as they are looking very tired and well and truly used.
The TV and speaker system in the room proved to be very erratic and worked intermittently.
Although we didn't have dinner in the restaurant we found that breakfast was complete pandamonium.....long waits for tables.....the staff were rushed off their feet not knowing who they've tended to or not....we also had to ask for items which we'd ordered or that were missing from the table.
It's such a shame to see what was once a truly wonderful hotel to be losing it's reputation so quickly, especially when there are so many new competitors appearing on the scene.
Prior to my stay at The Scotsman I had spent 2 nights at One Devonshire Gardens in Glasgow which was not only cheaper than my stay with yourselves but also in a totally different league.....truly stunning huge rooms, immaculate throughout, amazing service which all goes towards a memorable stay.
I also find it rather disappointing and a waste of time when you are asked to fill in a guest feedback form that you are not contacted by a memebr of the hotel management team to discuss the issues raised.
- Official Description (provided by the hotel):
- Set in a desirable location on North Bridge, The 4 star Scotsman Hotel is nestled between the hustle and bustle of the New Town and the historical Old Town, the hotel is perfectly located to explore Edinburgh. Just off the famous Royal Mile, Waverley Train Station and Princess Street are within 2 minutes’ walk from the hotel. Tourist attractions, entertainment venues, restaurants, bars and shopping are all conveniently near-by, making The Scotsman Hotel the ideal base to explore the our great city. Many of the original features and layout remain intact from the former national newspaper of Scotland printing house, bringing historical character to this luxury boutique hotel. The Marble staircase, now the centre of the hotel, retains its imposing stained glass window and glows magnificently by candle light each evening. Within the heart of the historic and iconic building is our comfortable bar and lounge area which serves a wide variety of drinks to suit all tastes, a luxurious afternoon tea and a great range of bar snacks. A high quality Scottish breakfast with superb service is served daily in our dedicated breakfast restaurant. With discounted parking at local secure car park, complimentary Wi-Fi and all the little extras you would expect from a 4 star boutique hotel, we look forward to welcoming you soon to The Scotsman Hotel. ... more less
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- Also Known As:
- The Scotsman Hotel Edinburgh, Scotland
- Scotsman Hotel Edinburgh