I enjoyed a spa day and lunch with my mother today at the Scotsman Hotel Edinburgh. Firstly, the location is excellent right next to the train station and the back entrance to the spa is even closer! When we arrived the staff seemed to be quite confused however once I explained they seemed to have found our booking. The reception area of the spa is lovely and welcoming and the changing facilities were very clean and were equipped with everything you would want. When arriving we were handed robes and slippers (nice touch) however I was a little disappointed as I was given a robe which was clearly too big for me and had belt holes missing. The spa area itself was excellent, lovely pool, Jacuzzi, sauna and steam room. In the spa an incident happened where my mother was alerted to call a member of staff, this staff member seemed very rude and not very helpful regarding the situation. When booking this voucher it was stated we would have a soft drink/smoothie in the spa area included in the price. However, no one approached us with this and it was later when returning home that we remembered about this or we would have approached a member of staff and requested them ourselves. Moving on to lunch, we had a 2 course lunch in the North Bridge Brasserie which was fabulous, we both really enjoyed the food and the attentive service. When it came to paying for the bill, the staff seemed confused and put our meals/drinks on the bill. However, I had already paid for the meal through the voucher. Again, they seemed to be confused through the use of the voucher. Overall, this is a wonderful spa and wonderful lunch but was ever so slightly let down by the confusion of the staff.
- Official Description (provided by the hotel):
- Set in a desirable location on North Bridge, The 4 star Scotsman Hotel is nestled between the hustle and bustle of the New Town and the historical Old Town, the hotel is perfectly located to explore Edinburgh. Just off the famous Royal Mile, Waverley Train Station and Princess Street are within 2 minutes’ walk from the hotel. Tourist attractions, entertainment venues, restaurants, bars and shopping are all conveniently near-by, making The Scotsman Hotel the ideal base to explore the our great city. Many of the original features and layout remain intact from the former national newspaper of Scotland printing house, bringing historical character to this luxury boutique hotel. The Marble staircase, now the centre of the hotel, retains its imposing stained glass window and glows magnificently by candle light each evening. Within the heart of the historic and iconic building is our comfortable bar and lounge area which serves a wide variety of drinks to suit all tastes, a luxurious afternoon tea and a great range of bar snacks. A high quality Scottish breakfast with superb service is served daily in our dedicated breakfast restaurant. With discounted parking at local secure car park, complimentary Wi-Fi and all the little extras you would expect from a 4 star boutique hotel, we look forward to welcoming you soon to The Scotsman Hotel. ... more less
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- Also Known As:
- The Scotsman Hotel Edinburgh, Scotland
- Scotsman Hotel Edinburgh