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“Disappointing and Expensive”
Review of The Scotsman Hotel

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The Scotsman Hotel
Ranked #90 of 148 Hotels in Edinburgh
Certificate of Excellence
Kingston Upon Thames
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Disappointing and Expensive”
Reviewed 27 May 2006

The Scotsman had been recommended to us but we found it disappointing and expensive. The room was smallish (for the price) and there are no public rooms except for one rather bare small lounge which during our stay was being set up for conference use. The bedroom was too hot and had no heating or A/C controls which worked, and despite secondary double glazing the noise from Waverley Station during the night was unacceptable - heavy diesels and loud public address announcements. In truth the building is not suitable for a hotel, with claustrophobic and confusing narrow dark corridors and no "open" space. The hotel has one restaurant, hideously expensive for Edinburgh, and empty, which we did not try, no bar as such, and a public brasserie opening onto the street which is attractive, but with prices which would look steep in Mayfair. It was also difficult at times to find a free table there. The staff were polite but uninspired.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Arwel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Rooms
  • Service
  • Value
  • Cleanliness
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Louisville, KY
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 14 May 2006

We booked through Expedia and got tiny rooms, smaller than expected, no breakfast included. It's not the facilities that will make us return, but the service from the concierge staff which was extraordinary.

Stayed May 2006
Helpful?
3 Thank mlindab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hummelstown, pa
Level Contributor
105 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
Reviewed 3 May 2006

I guess my expectations were a little high but the hotel turned out to be a pleasant experience. The staff was absolutely great. DON'T stay on the 8th floor as the lift only goes to the 7th. The Brasserrie has a wonderful atmosphere. The full service restaurant was qiute nice. (by typical scottish standards) The sayind that " You don't go to Scotland for the food" is correct. But the food was better than most other places.
I would stay here again.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank HJPofi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 26 April 2006

--- knows what Scotsman Hotel the reviewer from Belfast was staying at, because it wasn't this one. Not for nothing is it a member of Leading Small Hotels of the World. We got a last minute, 60% discount deal, so only had the bog-standard room, but it was spacious, appointed in chic, contemporary style and very comfortable from the bath to the bed.

Location is unbeatable, breakfast was plentiful and delicious. Brasserie restaurant was fine and you get what you pay for (if I could recommend any restaurant in Edinburgh it would be Atrium anyway). Service was always with a smile and very helpful. What's not to like?

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jaffam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 17 April 2006

Second time I've stayed, excellent room with lots of space and all facilities. Worth asking if they have a room with a view available. Everyone very friendly and helpful and a great location close to Princes Street. C an hear station announcements but beds so comfortable it never bothered me.

  • Stayed April 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank chris-uk-60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belfast Northern Ireland
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2006

I stayed at "The Scotsman" for 2 nights in March. We had an Editors room which was lovely. The bathroom was a good size and included their own spa toiletries.

The breakfast was first class. It included juices, cereals, (and porridge), 5 different cooked breakfasts, cold meats and cheeses and endless tea and/or coffee.

I would thoroughly recommend this hotel. It was in a great location and the staff couldn't have been more helpful.

Pricewise, I think it is a bit on the high side but I have to say you do get what you pay for.

  • Stayed March 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank DEH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 7 April 2006

There must be two Scotsman Hotels? - I have travelled for many years around the country and stayed in numerous hotels - from the highest range to the lowest - I can genuinely say this was a terrible experience. If, this hotel was say a 2 star, then possibly this review wouldn't be so harsh, but the Scotsman claims to be a 5 star (and charges 5 star prices!)and as such has to live up to the traveller's expectations.

Firstly - toilet leaked - shower full of hair - TV wouldn't work properly - no air conditioning - very small breakfast - and bad behaviour by staff.
I can only surmise that there are 2 shifts of staff: One that cares and the other (our experience)who were aloof and very unhelpful. I can't understand how some previous reviewers have had a nice experience!

This is never a 5 star hotel. Myself and my friends will never stay in this hotel again.
Bad show Scotsman.

  • Stayed March 2006, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Scotsman Hotel

Property: The Scotsman Hotel
Address: 20 North Bridge, Edinburgh EH1 1YT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#23 Romantic Hotel in Edinburgh
#45 Family Hotel in Edinburgh
#48 Luxury Hotel in Edinburgh
#48 Business Hotel in Edinburgh
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Scotsman Hotel 4*
Number of rooms: 69
Official Description (provided by the hotel):
Set in a desirable location on North Bridge, The 4 star Scotsman Hotel is nestled between the hustle and bustle of the New Town and the historical Old Town, the hotel is perfectly located to explore Edinburgh. Just off the famous Royal Mile, Waverley Train Station and Princess Street are within 2 minutes’ walk from the hotel. Tourist attractions, entertainment venues, restaurants, bars and shopping are all conveniently near-by, making The Scotsman Hotel the ideal base to explore the our great city. Many of the original features and layout remain intact from the former national newspaper of Scotland printing house, bringing historical character to this luxury boutique hotel. The Marble staircase, now the centre of the hotel, retains its imposing stained glass window and glows magnificently by candle light each evening. Within the heart of the historic and iconic building is our comfortable bar and lounge area which serves a wide variety of drinks to suit all tastes, a luxurious afternoon tea and a great range of bar snacks. A high quality Scottish breakfast with superb service is served daily in our dedicated breakfast restaurant. With discounted parking at local secure car park, complimentary Wi-Fi and all the little extras you would expect from a 4 star boutique hotel, we look forward to welcoming you soon to The Scotsman Hotel. ... more   less 
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Also Known As:
The Scotsman Hotel Edinburgh, Scotland
Scotsman Hotel Edinburgh

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