On the 7th May, my friend and I stayed at this hotel; I had previously stayed at a Mecure hotel in Paris with my boyfriend last year so I expected a similuar hotel... But I was wrong. This was the most disgusting hotel I've ever stayed in!!
Our room number was 446, it was a twin room and it was horrific! The hotel room and hotel seriously needs modernising, out hotel room did not have a view it over looked the back of M&S but we weren't bothered about that, what we was bothered about was the fact that our bathroom door wouldn't close, it was stuck and no matter how hard your pushed or pulled it would not close! There was dust EVERYWHERE, and the carpet was beyond filthy. The bathroom was in a weird position, the flooring was coming up but the worst part was the bath, it was falling apart and you could see the filth there! On the first day we tried to have a shower and the water was barley warm yet the sink was pouring out hot water!! The bathroom was vile, there was mould on then flooring, shower head, window and mirror!! The worst part though was the ceiling (which you will see in the photo gallery as I will be posting it). Part of the ceiling was damp and it was a massive section with cracks! The walls are paper thin and you can hear EVERYTHING, we could ever hear then lift even though we were round the corner at the very end of the rooms! I have to say I was utterly disappointed with this hotel, we never received our gift on arrival as promised when we booked, the maid obviously doesn't do a good job because she never hoovered and we know this because we left some rubbish on the floor and it was still there when we came back! The hotel staff arent friendly at all, only one man on the reception desk who offered to help with our bags but other than that this was a truly terrible and disappointing hotel and I will be thinking twice now when choosing to stay at a mecure hotel and I definitely won't be coming back to this one! I can't stress enough how disgusting this hotel was and I'm shocked it even passed it's inspections, clearly they never inspected our room and I have seen street toilets better than our room! Full of dust and mould, damp with a draft and beds were solid like sleeping on bricks! I suffer with lower back pain and when I woke up from the first night I was in agony. Please shop around for hotels because this one is truly s***! The worst hotel I've ever stayed in.
- Official Description (provided by the hotel):
- Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more less
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- Also Known As:
- Ramada Hotel Edinburgh
- Ramada Hotel Mount Royal
- Ramada Edinburgh
- Edinburgh Ramada
- Mercure Edinburgh City - Princes Street Hotel Scotland