We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great location and price for time of year”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Mercure Edinburgh City - Princes Street Hotel
Ranked #120 of 148 Hotels in Edinburgh
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“great location and price for time of year”
Reviewed 16 July 2014

We arrived late but were greeted by friendly staff, offered breakfast at a discounted price. Room was with a view of the castle and Christmas fayre. Unfortunately we were not informed that there was a Christmas work party on the night we arrived and went on till late which we weren't impressed with. On further inspection of room we found dirty dishes and blood on the curtains and on informing receptionist were merely given 'we will let the cleaners know'
Other than that, big (2 singles pushed together) comfortable bed, location and price. Breakfast was well needed next day and very tasty.

  • Stayed December 2013, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Mrslucas09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 17 July 2014
Dear Guest,

Thank you for your valued feedback. i am sorry to read of the issue you encountered and will address this with the team.
I hope to welcome you to the hotel again in the future.

Kind Regards

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,253 reviews from our community

Traveller rating
    453
    845
    596
    218
    141
See reviews for
348
1,014
135
265
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (595)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Groningen, The Netherlands
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 July 2014

For an international Conference, I stayed 5 nights. I wanted to stay another 3 nights, on private conditions. However, the reception of the Hotel did not act adequately on my questions, whatever I tried to get my problem solved, That's a pity

Room Tip: Hogere verdiepingen zijn rustige, maar wel binnenplaats lawaai; BTW, personeel in de lobby/restauran...
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank J0ke1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 16 July 2014
Dear Guest,

Thank you for your review and I will share your comments with the team. I am sorry our Front Office team were unable to assist with your requests and will discuss this with them.

I hope you will stay with us again in the future.

Kind Regards

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Edinburgh hotels

2 reviews
Reviewed 13 July 2014 via mobile

What accommodating accommodations! We'd taken the Caledonian Sleeper and arrived at the hotel at 8 am. Not only did we check in early, ie immediately, but we got a newly-refurbished room! Brand new giant shower, great espresso maker, and lots of USB ports for recharging our many i-Things. I always miss shelves in British showers, but otherwise a total win. Fantastic breakfast. Perfect location!

Stayed July 2014
Helpful?
Thank Louise B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 14 July 2014
Dear Guest,

Thank you for such a kind review. I am pleased to read how much you liked our new rooms and take your comments on board about the shower.
I hope you stay with us again in the future.

Kind Regards

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 13 July 2014

We stayed for a long weekend in a superior room with balcony looking toward the Castle - an outstanding view. The location is great for exploring new and old town and the tram from the airport stops just outside. Generally the hotel decor is rather tired, but the bar & breakfast areas are clean and comfortable and staff were friendly and efficient.

Room 678 has recently been refurbished and is a great and stylish space but could be improved further with a few finishing touches such as; providing some balcony furniture; putting a soft chair (or any second seat!) in the acres of space by the window; adding a fridge for cool drinks; providing power for the kettle / nespresso where they are set out - or on some other shelf space, so they don't have to sit on the floor; providing an alternative plug for the sink so it can actually be filled with water; and fitting a soap dish / holder at the 'wet' end of the shower. These niggles of 'form over function' were irritating for a 3 night visit and could really annoy for a longer stay.... the management here could do with spending a night in the new room, to see that while the design is beautiful, it also needs to be practical.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Nic1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 14 July 2014
Dear Guest,

Thank you for your valued feedback. I take your comments onboard and will address these.
I am pleased to read you enjoyed your stay and hope to welcome you back in the near future.

Kind Regards

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
106 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 13 July 2014

Great, friendly staff. Seemed to be lightly staffed and did not see a concierge to ask about tours, local information.
Room was clean and adequate. Bar area was relaxing with friendly staff and great view of Edinburgh Castle.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Mthebaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 14 July 2014
Dear Guest,

Thank you for taking the time to share you feedback with us. I am pleased you enjoyed your stay and look forward to welcoming you back in the future.

Kind Regards

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dollar
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 12 July 2014 via mobile

An old fashioned hotel in need of an update, but a superb location with fabulous views of the gardens and castle depending on your room. If you don't have a view enjoy it from the bar / breakfast area. Rooms are practical but small, breakfast is good. But hotel is looking a but tired and is in need if an update

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hoggan67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 14 July 2014
Dear Guest,

Thank you for your kind comments. I will share your feedback with the team and we all hope to welcome you back in the future.

Kind Regards

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wallaceburg, Canada
2 reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 8 July 2014

Wonderful views and good service. On the six floor facing the park and castle. We where please with the breakfast and service. Thanks to your travel agent Jayne from beach bum vacation for booking us at this hotel.

Room Tip: Ask for the view of the Princes park and Edinburgh Castle.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
18 Thank Jeff M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James F, General Manager at Mercure Edinburgh City - Princes Street Hotel, responded to this review, 10 July 2014
Dear Guest,

Thank you for your kind review. I am pleased you enjoyed your stay.

Kind Regard

James Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Edinburgh hotels
Princes Street and Gardens
Hotel Indigo Edinburgh - Princes Street
Princes Street and Gardens
The Old Waverley Hotel
The Old Waverley Hotel
#104 of 148 in Edinburgh
1,999 reviews
New Town
Ibis Styles Edinburgh Centre St Andrew Square
Show Prices
Show Prices
Show Prices
West End
Mercure Edinburgh Haymarket
Mercure Edinburgh Haymarket
#68 of 148 in Edinburgh
545 reviews
Old Town
Jurys Inn Edinburgh
Jurys Inn Edinburgh
#114 of 148 in Edinburgh
3,829 reviews
Princes Street and Gardens
Travelodge Edinburgh Central Princes Street
Show Prices
Show Prices
Show Prices

Been to Mercure Edinburgh City - Princes Street Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Edinburgh City - Princes Street Hotel

Property: Mercure Edinburgh City - Princes Street Hotel
Address: 53 Princes Street, Edinburgh EH2 2DG, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #120 of 148 Hotels in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Mercure Edinburgh City - Princes Street Hotel 3*
Number of rooms: 158
Official Description (provided by the hotel):
Downtown Hotel built above 2 well-known stores (Jenners & Marks & Spencer) in the heart of the city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, Ebookers, Ctrip TA, TripOnline SA, HotelsClick, Traveltool, S.L.U., Hotel.de, getaroom.com, HotelQuickly, Evoline ltd and Cancelon so you can book your Mercure Edinburgh City - Princes Street Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada Hotel Edinburgh
Ramada Hotel Mount Royal
Ramada Edinburgh
Edinburgh Ramada
Mercure Edinburgh City - Princes Street Hotel Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing