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“Sensible Price in Edinburgh”

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Edinburgh Capital Hotel
Ranked #95 of 150 Hotels in Edinburgh
York
Level Contributor
178 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Sensible Price in Edinburgh”
4 of 5 bubbles Reviewed 9 October 2012

Stayed before early flight next day. Super comfie bed, nice pool and better than average buffet breakfast - when is Scotland going to serve decent black pudding. Recepionist and other staff all v helpful. Only regret that is a a few miles from city centre but bus service excellent.

  • Stayed October 2012, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kenbpfell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 11 October 2012
Dear kenbpfell,

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your stay with us. Making all guests feel welcome and cared for is a fundamental, something we work very hard at.

We were also very happy to read that you enjoyed the comfort and standard of your room.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,140 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
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English first
Edinburgh, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 9 October 2012

We stayed for 2 nights for my husband's birthday and loved it.

The staff were all extremley pleasant and efficient. When we checked in we were advised we would be above the function suite and there were weddings on both nights with music playing until 1am which we were fine with but when we got to our room we didn't hear a thing either night. We had a problem with the wi-fi password not working but the girl at the desk (Kasmira?) sorted it out immeadiately with no fuss.

The pool, sauna, steam room etc was the main reason we picked this hotel and we thoroughly enjoyed relaxing there and it was also fairly quiet which was nice. The room was very spacious, clean and had a really comfy bed. We didn't eat here but heard from friends who had stayed here previously that the food is excellent.

Overall I would recommend this hotel, it is far enough out of the city centre to be relaxing and quiet but not too far away that it's a hassle to get in and out. £1.40 on the bus which has a very regular service or about £13 in a taxi.

Had a great stay, just what we needed and we will be back.

Room Tip: Rooms at the back on the 2nd and 3rd floors are bigger and have lovely views.
See more room tips
  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsMac2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 11 October 2012
Dear MrsMac2011

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your stay with us. Making all guests feel welcome and cared for is a fundamental, something we work very hard at. The whole team will be very happy to have been given you recognition, especially Kashmira.

We were also very happy to read that you enjoyed our leisure facilities, comfort and standard of your room. It does sound like you had a great time.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Australia
Level Contributor
63 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 9 October 2012

Was a tour member staying at this hotel. Spacious (3.5m x 8.5m), clean but a little dated. Unfortunately could easily hear people walking above as the floorboards were squeaky. Had breakfast which was good but not brilliant by standards of other hotels on the tour.

  • Stayed September 2012, travelled solo
    • Sleep Quality
    • Cleanliness
Helpful?
Thank Geremiahc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 11 October 2012
Dear Geremiahc,

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your stay with us.

We were also very happy to read that you enjoyed the comfort and standard of your room. I do take on board your other comments and will be sure to share your feedback with the team.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clifton, Arizona
1 review
4 of 5 bubbles Reviewed 8 October 2012

My husband and I stayed for 2 nights and we were very pleased with how clean the hotel and rooms were. Kashmina at the front desk was a delight to work with. On a recommendation from our waitress we decided to have the hamburger for dinner and it turned out to be the best burger we have ever had. The only thing that could have made our stay nicer would have been a more comfortable mattress, but that will not stop us from staying there again.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynmari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 9 October 2012
Dear lynmari,

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your stay with us. Making all guests feel welcome and cared for is a fundamental, something we work very hard at. Thank you for mentioning Kashmira for her efforts, she will be very pleased to have had your recognition.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 October 2012

so me and my partner decided to come back to the hotel after previously visiting the year before, when we came our booking hadnt come through but magda was very nice and she got us in a room promptly so no complaints there. The room was amazing and we were very impressed, until evening came, all we could here from 7pm till 1am was pounding music due to a wedding function and us being placed right over the top of it all!! needless to say i was very unhappy and did not sleep at all. the second day came and suprise suprise the same happened again, a second wedding party two nights in a row! the music being louder than the night before aswell, it got to midnight and i spoke to reception and i was adviced it would stop at 1am but he will go and tell them to turn it down. Wepl did the hell turn it down, right through till 1am we yet again had pounding music and this time drunken idiots shouting out side. By this point i had just as much as i could take but was told we cant be moved as theres no rooms, so basically put up and shut up! so i had day 2 of no sleep, and a 2.5hr car journey back home. This has put me off staying again as were wernt even made aware there was two weddings happening, and we were placed right over the top of all the noise. This was unacceptable and i have put a formal complaint in. Im sure i wasnt the only guest to complain, if your going to have it as a function area as well as a hotel you as a company need to have boundries and this in my opinion ruined a holiday where i was meant to be relaxing due to medical reasons!! Thanks for nothing best western

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eccentricemo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
42 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 bubbles Reviewed 6 October 2012

Booked this as a birthday treat after visiting the Pandas with my daughter..spoke to the hotel several times prior to arrival and was given wrong information.Room was okay food very average..hacksaw required for gammon steak..breakfast dried out at 08:30 but fruit mix very good.
Staff were helpful hence the average rating or would have been poor..
I would have complained about food but felt I had caused enough grief about the lack of information. Many thanks to David who helped sort out the room card problem and DVD player.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 8 October 2012
Dear Fiona M,

Thank you for taking the time to post a review for our hotel.

Naturally I was disappointed to read your comments and will take on board your feedback and share it with the team here at the hotel, Apologies if this has taken the shine off your stay. I was somewhat happier to read that you found our staff to be helpful and that David went out of his way to assist you.

We would sincerely wish for you to return to our hotel to have a more memorable stay for all the right reasons. We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
fife
Level Contributor
100 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 bubbles Reviewed 5 October 2012

Attending a wedding in Edinburgh I booked an overnight stay at this hotel as It was the nearest to the venue in which the wedding was taking place. On arrival we were told that the hotel was over booked & that we were being moved to 'The Holiday Inn' & it was a 4 star compared to them being a 3 star, big deal! It was the location that we wanted not the star rating. She gave us a bottle of wine & the directions to the new hotel which was nowhere near where we wanted to be. Not happy with this hotel at all especially when it had been booked well in advance.

  • Stayed September 2012, travelled as a couple
    • Service
Helpful?
1 Thank Mrscolt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 8 October 2012
Dear Mrscolt,

I was sorry to read that you were not able to have stayed in our hotel. I cannot ascertain when you were due to have stayed with us. I would wish to personally apologise for the inconveniences that an overbooking circumstance would have caused you and realise that this is not as expected. This has not been intentional.

Naturally it would be our most sincere wish for you to stay with us in the future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements personally. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Edinburgh Capital Hotel

Property: Edinburgh Capital Hotel
Address: 187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Edinburgh
#45 Business Hotel in Edinburgh
#54 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Edinburgh Capital Hotel 3*
Number of rooms: 111
Official Description (provided by the hotel):
Edinburgh Capital Hotel has great views across the west of the city and enjoys close proximity and easy access to Edinburgh Airport, Murrayfield Stadium and Edinburgh Zoo. You are never too far away to explore the sights and sounds of the historic City of Edinburgh. Stylish and comfortable guestrooms with free WiFi, extensive leisure club and substantial free car parking. Westview Restaurant and Bar offers good food at great prices. Open for breakfast, lunch and dinner. Number 26 bus operated by Lothian Buses runs a regular service into the City Centre. Whether your stay is business or pleasure, Edinburgh Capital is the perfect choice for a memorable visit to the City. ... more   less 
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
Edinburgh Capital Hotel Scotland

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