We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good but not great”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Edinburgh Capital Hotel
Ranked #92 of 150 Hotels in Edinburgh
Reviewed 17 April 2013

We booked a room for one night. Room was nice and modern but had a slighty bad smell. Bathroom small. Receptionist wasnt that nice, had to wait for her attention. On the end we did enjoy the stay at the Edinburgh Capital Hotel and i think we will give another try to it.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank 90dorothy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 18 April 2013

Dear 90dorothy22,

Thank you for taking the time to post a review for our hotel.

Naturally I was a little disappointed to read some of your feedback. This is not indicative of our normally high all round praise that we regularly receive. Please accept my apologies if this has taken some of the shine off your stay.

I would welcome a little more detail to some of your comments as I would wish to address anything that is not as expected. It is difficult for me to identify from your review and our system which room you occupied. Please do contact me by email: manager@edinburghcapitalhotel.co.uk

I was pleased to read that you would stay with us again and appreciate the opportunity. Please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Best regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,222)
There are newer reviews for Edinburgh Capital Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

776 - 782 of 1,224 reviews

Reviewed 14 April 2013

Stayed at the Capital Hotel for two nights recently. The staff were very pleasant and cheerie. The room was a bit on the small side and lacked storage space but was adequate. Breakfast was buffet style and was absolutely fine. The hotel is about 3 miles from the city centre but the area is well served by buses. £1.50 single. No 26 is the best one to use. Happy to stay here again.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Roy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 17 April 2013

Dear Roy I,

Thank you for taking the time to post a review for our hotel.

We are delighted to read that you enjoyed your stay with us. I was most pleased to read that you are looking forward to a return visit - quite simply, there no better feedback, thank you.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2013

Whenever I go to Edinburgh, I will be going back to this hotel.

This hotel has a very friendly staff: we were very nicely attended on everything we asked for.

Practical and convenient hotel: my room was spacious and adequately decorated. The room was also very quiet, and enable a good quality sleep. There was an office table and coffee maker that we enjoyed. The bathroom was correct but was missing some features like hair dryer and the soap wasn't very good; But this is not a key point for me. Just to know it, in case it's important for others.

We used the swimming pool and the spa facilities and found it in a very good condition.

Parking was easy, free and very convenient.

The location was very convenient for our needs. Actually, it was ideal as we were doing a university tour around this area and this enabled us to access easily all the main roads.

Room Tip: Excellent quality for the price we payed
  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MarAle1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 17 April 2013

Dear MarAle1111,

Thank you for taking the time to post a review for our hotel.

We are delighted to read that you enjoyed your stay with us. It does sound like you thoroughly enjoyed all of the services and facilities we offer at our hotel. You amongst so many others have commented upon our staff as being very friendly and helpful, the team will be best pleased to be recognised. I was a little taken aback to learn that your room did not have a hair dryer. All rooms should have a hair dryer in the drawer of the bedroom dresser unit. Please drop me a line by email (manager@edinburghcapitalhotel.co.uk) to confirm your room number so that I may check and put this right.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2013

i have stayed here on a few occassions but decided to book astay with the family. When we arrived they had over booked the family rooms so we were given 2 rooms with eda connecting door. This was excellant for us as the kids had their own beds an tv's etc. We had time to go to the pool on arriving , though it was on the cooler side and could have been a bit warmer. We had breakfast there which was adequate. It is no where near edinburgh but it is possible to get the no 26 bus into town which takes around 35 minutes. Dont drive in edinburgh town centre due to the tram works. When the trams start there will be a tram station at Hermiston Gate. We did get put on the 3rd floor but the lift only goes up to the 2nd floor, so we had to shift the bags up a narrow flight of stairs.

Room Tip: The back of the hotel is quieter and the lift only goes as far as the 2 floor
  • Stayed: April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank dundeetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 15 April 2013

Dear dundeetripper,

Thank you for taking the time to post a review for our hotel.

I do note that you have stayed with us on several previous occasions, thank you for your custom. It is great to read that you enjoyed your stay with your family and that your kids really enjoyed their own space.

The number 26 bus service is an excellent way to get out and about exploring the city. The current and ever changing tram works are a little challenging even for Edinburgh residents, impacting on journey times at certain times of the day. We do feel being equidistant from the airport and city makes us an ideal location for both leisure and business travellers alike.

We do look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2013

We stayed for 5 nights in this hotel. Everything went good. Breakfast was good and tasty, free wifi all over the hotel, fully usable gym, pool, sauna and steam bath and only 10 mins away from city centre with car. A very big free parking as well. If I go again to Edinburgh would definately stay again.

  • Stayed: March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank gln807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 15 April 2013

Dear gln 807,

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your five night stay with us. It does sound like you enjoyed and made best use of all the facilities in our hotel. You mention that you would stay at our hotel again, there is no better feedback, thank you.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2013

My partner and I stayed in his hotel over the Easter break. Our flights were early morning flights, although check in wasn't until 2pm, when we got to the hotel we were told there were a few rooms available and we got to check in early which i thought was very nice of the hotel. The hotel staff were very pleasant especially the guy at the reception desk, Sorry didn't get his name. The rooms were very clean and the beds were very comfortable. The breakfast buffet i thought was brilliant because you had a great range of different foods to choose from. The dinner menu was great, again it had a range of different foods to choose from and the food was very nice, so complements to the chef. For travel it was great because there was a bus that ran into the city centre every 15minutes. So overall the hotel was very nice in a very nice location and i would definitely recommend it.

  • Stayed: April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kimberley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 15 April 2013

Dear Kimberly B,

Thank you for taking the time to post a review for our hotel.

We are very happy to read that you were able to check in early and enjoyed the comfort and standard of your room. Yes indeed check in is 2pm, however if rooms are available guests are very welcome to get settled in. Our brigade of Chefs will also be best pleased to learn that you found breakfast and dinner very enjoyable. I do note that you would recommend our hotel to others - what more could we ask for!

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 April 2013

Stayed here 3 nights (2-5/4/13) with my partner and 4 year old daughter. Nothing was too much trouble for the staff who were all friendly and welcoming.

Room (182) was sufficient in size for the 3 of us and was clean and tidy with all amenities you need on a short break.

Location was spot on for our need as we were doing the tourist thing and visiting friends based in the City centre, handy bus service that passes the front door on a very regular basis. The likes of the Zoo and Murrayfield are within walking distance too (20/30 minutes).

We did not dine in the Restaurant as it was fully booked during our visit but we did eat from the Bar service which was excellent in both taste and value.

I took my time over finding a hotel to stay in for our trip and in my opinion the Edinburgh Capital Hotel was the perfect choice, I have already recommended this Hotel to friends intending to travel to Edinburgh in the near future and I have no hesitation in recommending it to others too.

Excellent work, keep it up and we will definitely be returning for another visit soon.

  • Stayed: April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Avo5021
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this reviewResponded 11 April 2013

Dear Avo 5021,

Thank you for taking the time to post a review for our hotel.

The team will be best pleased to have had your recognition. Making all guests feel welcome and cared for is a fundamental, something we do work very hard at.

The Housekeeping team will no doubt be happy to read that you enjoyed the comfort and standard of your room. Our Chefs too will be pleased to read your feedback. I would agree with your comments regarding our location and the excellent number 26 bus service. This is a great way to get out and about exploring the city.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Edinburgh hotels
Edinburgh Marriott Hotel
#87 of 150 in Edinburgh
1,550 reviews
Show Prices
Show Prices
Show Prices
Novotel Edinburgh Park
#77 of 150 in Edinburgh
2,232 reviews
Murrayfield
Holiday Inn Edinburgh
Holiday Inn Edinburgh
#107 of 150 in Edinburgh
2,224 reviews
Village Hotel
#61 of 150 in Edinburgh
2,427 reviews
Show Prices
Show Prices
Show Prices

Been to Edinburgh Capital Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Edinburgh Capital Hotel

Address: 187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#39 Family Hotel in Edinburgh
#45 Business Hotel in Edinburgh
#53 Romantic Hotel in Edinburgh
Price Range: £59 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Edinburgh Capital Hotel 3*
Number of rooms: 111
Official Description (provided by the hotel):
Edinburgh Capital Hotel has great views across the west of the city and enjoys close proximity and easy access to Edinburgh Airport, Murrayfield Stadium and Edinburgh Zoo. You are never too far away to explore the sights and sounds of the historic City of Edinburgh. Stylish and comfortable guestrooms with free WiFi, extensive leisure club and substantial free car parking. Westview Restaurant and Bar offers good food at great prices. Open for breakfast, lunch and dinner. Number 26 bus operated by Lothian Buses runs a regular service into the City Centre. Whether your stay is business or pleasure, Edinburgh Capital is the perfect choice for a memorable visit to the City. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, Ebookers, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Edinburgh Capital Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Edinburgh
Edinburgh Best Western
Edinburgh Capital Hotel Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing