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“Lovely Stay - Friendly Staff”

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Edinburgh Capital Hotel
Ranked #94 of 149 Hotels in Edinburgh
scotland
Level 4 Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Lovely Stay - Friendly Staff”
Reviewed 19 April 2013

Stayed last weekend for 1 night. We had a triple room and it was spacious , very clean and the double bed was massive and really comfortable. The lady (maria) who took my initial booking was very helpful and check-in was prompt and informative. We had the 2 course early bird menu in the restaurant and it was great value for money - food was lovely. Only a minor gripe .. maybe a couple more choices per course. Great value house wine and the staff were really good. ( ive been in hotel management so not always easily pleased !) Great location and bus was only £1.50 and taxi was £10.00. Breakfast was great and plenty of hot food at all times - good value.

Would most definetly stay again and will recommend.

Room Tip: good pool that we didnt get a chance to use. Cost of here and taxis was alot cheaper than staying i...
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  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shazr2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 22 April 2013
Dear Shazr2,

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your stay with us. We were very happy to read that you enjoyed the comfort and standard of your room. Marisa was also best pleased to have been given your recognition. Our Chefs too appreciated your comments regarding their cooking.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
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Traveller tips help you choose the right room.   Room tips (213)
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Kendal
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 April 2013

We booked a room for one night. Room was nice and modern but had a slighty bad smell. Bathroom small. Receptionist wasnt that nice, had to wait for her attention. On the end we did enjoy the stay at the Edinburgh Capital Hotel and i think we will give another try to it.

  • Stayed April 2013
    • Value
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    • Rooms
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Helpful?
Thank 90dorothy22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 18 April 2013
Dear 90dorothy22,

Thank you for taking the time to post a review for our hotel.

Naturally I was a little disappointed to read some of your feedback. This is not indicative of our normally high all round praise that we regularly receive. Please accept my apologies if this has taken some of the shine off your stay.

I would welcome a little more detail to some of your comments as I would wish to address anything that is not as expected. It is difficult for me to identify from your review and our system which room you occupied. Please do contact me by email: manager@edinburghcapitalhotel.co.uk

I was pleased to read that you would stay with us again and appreciate the opportunity. Please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Best regards,

Chris Lynch
General Manager
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Ayr, United Kingdom
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 14 April 2013

Stayed at the Capital Hotel for two nights recently. The staff were very pleasant and cheerie. The room was a bit on the small side and lacked storage space but was adequate. Breakfast was buffet style and was absolutely fine. The hotel is about 3 miles from the city centre but the area is well served by buses. £1.50 single. No 26 is the best one to use. Happy to stay here again.

  • Stayed April 2013, travelled as a couple
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Helpful?
1 Thank Roy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 17 April 2013
Dear Roy I,

Thank you for taking the time to post a review for our hotel.

We are delighted to read that you enjoyed your stay with us. I was most pleased to read that you are looking forward to a return visit - quite simply, there no better feedback, thank you.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
Level 6 Contributor
144 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 14 April 2013

Whenever I go to Edinburgh, I will be going back to this hotel.

This hotel has a very friendly staff: we were very nicely attended on everything we asked for.

Practical and convenient hotel: my room was spacious and adequately decorated. The room was also very quiet, and enable a good quality sleep. There was an office table and coffee maker that we enjoyed. The bathroom was correct but was missing some features like hair dryer and the soap wasn't very good; But this is not a key point for me. Just to know it, in case it's important for others.

We used the swimming pool and the spa facilities and found it in a very good condition.

Parking was easy, free and very convenient.

The location was very convenient for our needs. Actually, it was ideal as we were doing a university tour around this area and this enabled us to access easily all the main roads.

Room Tip: Excellent quality for the price we payed
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  • Stayed April 2013, travelled with family
    • Value
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Helpful?
Thank MarAle1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 17 April 2013
Dear MarAle1111,

Thank you for taking the time to post a review for our hotel.

We are delighted to read that you enjoyed your stay with us. It does sound like you thoroughly enjoyed all of the services and facilities we offer at our hotel. You amongst so many others have commented upon our staff as being very friendly and helpful, the team will be best pleased to be recognised. I was a little taken aback to learn that your room did not have a hair dryer. All rooms should have a hair dryer in the drawer of the bedroom dresser unit. Please drop me a line by email (manager@edinburghcapitalhotel.co.uk) to confirm your room number so that I may check and put this right.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
england
Level 6 Contributor
109 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed 14 April 2013

i have stayed here on a few occassions but decided to book astay with the family. When we arrived they had over booked the family rooms so we were given 2 rooms with eda connecting door. This was excellant for us as the kids had their own beds an tv's etc. We had time to go to the pool on arriving , though it was on the cooler side and could have been a bit warmer. We had breakfast there which was adequate. It is no where near edinburgh but it is possible to get the no 26 bus into town which takes around 35 minutes. Dont drive in edinburgh town centre due to the tram works. When the trams start there will be a tram station at Hermiston Gate. We did get put on the 3rd floor but the lift only goes up to the 2nd floor, so we had to shift the bags up a narrow flight of stairs.

Room Tip: The back of the hotel is quieter and the lift only goes as far as the 2 floor
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank dundeetripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 15 April 2013
Dear dundeetripper,

Thank you for taking the time to post a review for our hotel.

I do note that you have stayed with us on several previous occasions, thank you for your custom. It is great to read that you enjoyed your stay with your family and that your kids really enjoyed their own space.

The number 26 bus service is an excellent way to get out and about exploring the city. The current and ever changing tram works are a little challenging even for Edinburgh residents, impacting on journey times at certain times of the day. We do feel being equidistant from the airport and city makes us an ideal location for both leisure and business travellers alike.

We do look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Siggiewi, Malta
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 April 2013

We stayed for 5 nights in this hotel. Everything went good. Breakfast was good and tasty, free wifi all over the hotel, fully usable gym, pool, sauna and steam bath and only 10 mins away from city centre with car. A very big free parking as well. If I go again to Edinburgh would definately stay again.

  • Stayed March 2013, travelled with family
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Helpful?
1 Thank gln807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 15 April 2013
Dear gln 807,

Thank you for taking the time to post a review for our hotel.

We are truly delighted to read that you enjoyed your five night stay with us. It does sound like you enjoyed and made best use of all the facilities in our hotel. You mention that you would stay at our hotel again, there is no better feedback, thank you.

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern Ireland, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 April 2013

My partner and I stayed in his hotel over the Easter break. Our flights were early morning flights, although check in wasn't until 2pm, when we got to the hotel we were told there were a few rooms available and we got to check in early which i thought was very nice of the hotel. The hotel staff were very pleasant especially the guy at the reception desk, Sorry didn't get his name. The rooms were very clean and the beds were very comfortable. The breakfast buffet i thought was brilliant because you had a great range of different foods to choose from. The dinner menu was great, again it had a range of different foods to choose from and the food was very nice, so complements to the chef. For travel it was great because there was a bus that ran into the city centre every 15minutes. So overall the hotel was very nice in a very nice location and i would definitely recommend it.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kimberley B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 15 April 2013
Dear Kimberly B,

Thank you for taking the time to post a review for our hotel.

We are very happy to read that you were able to check in early and enjoyed the comfort and standard of your room. Yes indeed check in is 2pm, however if rooms are available guests are very welcome to get settled in. Our brigade of Chefs will also be best pleased to learn that you found breakfast and dinner very enjoyable. I do note that you would recommend our hotel to others - what more could we ask for!

We look forward to welcoming you back to our hotel in the not too distant future, please do not hesitate to contact us direct as it would be our pleasure to look after your arrangements with our great rates and personal attention. +44 (0)131 535 9988

Kind regards,

Chris Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Edinburgh Capital Hotel

Property: Edinburgh Capital Hotel
Address: 187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Edinburgh
#45 Business Hotel in Edinburgh
#54 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Edinburgh Capital Hotel 3*
Number of rooms: 111
Official Description (provided by the hotel):
Edinburgh Capital Hotel has great views across the west of the city and enjoys close proximity and easy access to Edinburgh Airport, Murrayfield Stadium and Edinburgh Zoo. You are never too far away to explore the sights and sounds of the historic City of Edinburgh. Stylish and comfortable guestrooms with free WiFi, extensive leisure club and substantial free car parking. Westview Restaurant and Bar offers good food at great prices. Open for breakfast, lunch and dinner. Number 26 bus operated by Lothian Buses runs a regular service into the City Centre. Whether your stay is business or pleasure, Edinburgh Capital is the perfect choice for a memorable visit to the City. ... more   less 
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
Edinburgh Capital Hotel Scotland

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