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“Great stay”

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Edinburgh Capital Hotel
Ranked #93 of 148 Hotels in Edinburgh
Mull
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
Reviewed 25 January 2014

Came for the weekend with my husband, daughter and her fiancé, and our son and his girlfriend. Staff excellent, helpful and cheerful. Rooms very clean, great beds. Breakfast great. Didn't have dinner but that was only because we had pre booked else where. Will definitely be back.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 27 January 2014
Very pleasing to read that you all had such a great stay, and that you highlighted the comfy beds and great breakfast.

Look forward to welcoming you back to the hotel.

Regards


Simon and Team
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (211)
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Edinburgh, United Kingdom
Level Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 January 2014

We had a family New Year's Day meal at the hotel, and had a very positive experience. The whole ambiance of the occasion was excellent, and good quality food was served by a very helpful and customer-orientated staff. Roll on next New Year's Day!

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Douglas0504
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 21 January 2014
Dear Reviewer,

Thanks for choosing to join us for your families New Year Day’s meal, the team will be delighted by your glowing feedback.

Look forward to seeing you again next year if not before!

Regards

Simon and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 20 January 2014

Booked this as had an early flight from Edinburgh - taxi was only about £10-£15 so was ideal. Spacious, clean room and good value for money. It was perfect for what we needed. Hotel booked us our taxi and were very helpful

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Sarah C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 21 January 2014
Dear Reviewer,

Glad that our location served you well for your early flight and that you found the team helpful during your stay, thanks for sharing your experience.

Regards

Simon and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 January 2014

The four of us had a three night stay here early on in January. I initially found out about the hotel through another online booking site but decided to call the hotel myself to enquire about pricing, etc. I was so glad I did as we got a better rate than shown online for bed and breakfast, and how good was the breakfast! The family room that we booked was simply cavernous and had lots of space for all four of us, plus 5 weeks worth of travel luggage. Added to that the fact it has an onsite leisure club with pool, sauna, steam and gym this makes it simply great value for money. From me chatting on the phone to book our stay until check out all of the staff were incredibly friendly and simply couldn't do enough to make us welcome, and the two kids were treated like princes wherever they went! With good quality beds, good free wi-fi and lots of parking this is a great option for visitors to Edinburgh. Great value for money with genuine staff looking to make your stay a pleasure. I would have no hesitation in recommending this hotel to friends ever visiting Edinburgh in the future.

  • Stayed January 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank SGM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 13 January 2014
Dear Reviewer,

Very pleased to read that you had such a “Great Stay” and that the direct booking provided with an even better deal. The family rooms are indeed well appointed and the breakfast, leisure club and service being rated so highly by you is gratefully appreciated.

Its also good to read that your little Princesses were treated as such and I will certainly pass on your detailed comments to the team.

Kind Regards

Simon and Team
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Doncaster
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 January 2014

Would have preferred to be in the centre, but realistically we couldn't have got this standard in the centre for this price and it was only around 20 min bus ride.

I would say the decor in rooms not quite up to premier inn standard, but still good and the genuinely helpful staff seemed to give it more of a personal warmer feel which easily counterbalanced this.

The vast variety at breakfast was excellent, although not particularly high grade sausages/bacon, it was perfectly cooked and well presented (buffet style - as much as you want) only thing missing was the scots square sausage that I was looking forward to, though haggis was served!

Room Tip: The family rooms are great and same price as others
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank DoncasterJoshsDad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 9 January 2014
Dear Reviewer,

Its always good to read feedback from our guests, especially when they highlight that they “would stay again”. The team work very hard in regards to great customer service so you comments will certainly be well received.

Our breakfast does not include square sausage but does include other Scottish delicacies such as tattie scones, black pudding and of course the haggis you mention and it pleases me to read that you found our offering both “vast” and “well cooked”. We have tried various sausages and bacon in an attempt to please all guests and it looks like we need to keep trying.

Thanks again for your comments and look forward to welcoming you back in the near future.

Kind Regards

Simon and Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Haworth, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 January 2014

Stayed at this hotel for one night. The room was a bit tired looking and was not as clean as you would expect. On checking in we were told that the hotel was busy due to an 18th Birthday party, what they failed to tell us was that it would be taking place directly below our room. I complained and was told the music would fiinish at 1.00pm! If i had know about the location of our room i would not have stayed. Ok for one night but not any longer. On the plus side all the staff were very friendly.

Room Tip: Chose a lower ground room and keep away from room 316.
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  • Stayed January 2014, travelled on business
    • Value
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Helpful?
Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 6 January 2014
Dear Reviewer,

Firstly thanks for choosing to stay with us at the Edinburgh Capital Hotel and secondly for sharing your feedback, the team will be very pleased to note that they were mentioned as being “very friendly”.

The main function room is indeed under guest rooms, however I can’t locate your specific details with your Trip Advisor username so if you would like to contact me directly I can comment further.

Regards

Simon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 5 January 2014 via mobile

I stayed here after new year for a few nights with my boyfriend. Our first time in Edinburgh and Scotland - what a treat! We chose this hotel for the spa and we were so busy we didn't even get opportunity to use it - so unfortunately I can't comment on this. The hotel itself is a total bargain and worth every penny, I think we paid £41 per night?! All staff we encountered were lovely, friendly and helpful - that really makes the hotel special. We ate breakfast twice - this was £10 and thought it was excellent value, hot and cold buffet - both days we had it we didn't eat again until tea time! We also ate dinner in the evening one night, fantastic with outstanding staff! The reception, bar and restaurant are really modern, clean and well kept. The room was massive with a super king bed! Yahoo! 1 little grumble but this is personal opinion - a mirror on the wall in the far corner of the room with no plugs near it..? How is one meant to blow dry and straighten hair?! I imagine the room was designed by a man as there is a huge desk with a TV in the middle - perhaps a mirror could be added for us ladies..? Any way onto transport - bus stop just around the corner, £1.50 to the centre and takes around 20 minutes, the buses are great and come every 5-10 mins. We also visited the zoo, the bus stops right outside this - about 15 min ride. We will definitely return to Edinburgh and this hotel, we intend to use the spa next time! There is so much to do in this city and the Scottish are lovely - every person I encountered was a gem! Thank you Scotland!

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CapitalManager, General Manager at Edinburgh Capital Hotel, responded to this review, 6 January 2014
Dear Reviewer,

Many thanks for your detailed feedback and giving us a 5 star rating, this really is appreciated, in regards to the room layout I will certainly look into this further and see what we can do to reconfigure mirrors/plugs.

I will pass on your feedback to the team and we look forward to welcoming you back in the near future.

Kind Regards

Simon and Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Edinburgh Capital Hotel

Property: Edinburgh Capital Hotel
Address: 187 Clermiston Rd | Corstorphine, Edinburgh EH12 6UG, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#40 Family Hotel in Edinburgh
#45 Business Hotel in Edinburgh
#54 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Edinburgh Capital Hotel 3*
Number of rooms: 111
Official Description (provided by the hotel):
Edinburgh Capital Hotel has great views across the west of the city and enjoys close proximity and easy access to Edinburgh Airport, Murrayfield Stadium and Edinburgh Zoo. You are never too far away to explore the sights and sounds of the historic City of Edinburgh. Stylish and comfortable guestrooms with free WiFi, extensive leisure club and substantial free car parking. Westview Restaurant and Bar offers good food at great prices. Open for breakfast, lunch and dinner. Number 26 bus operated by Lothian Buses runs a regular service into the City Centre. Whether your stay is business or pleasure, Edinburgh Capital is the perfect choice for a memorable visit to the City. ... more   less 
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Also Known As:
Best Western Edinburgh
Edinburgh Best Western
Edinburgh Capital Hotel Scotland

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