Stayed 2 nights so we could visit Edinburgh's superb Christmas Market, we arrived the first night after 4.5hrs of driving on ice etc to get there. We booked a table for the restaurant, we arrived promptly and were not offerred drinks when we were seated, 20mins later our order taken, they couldnt avoid my glare indefinately then, 35 minutes later I had to go and complain to the restaurant supervisor. The food took an hour to come. Quality of the food was very good but not a place to go if hungry.
The second night room service was tried, nothing technical just sandwiches and chips. but guess what from order to food been delivered took 2 hours and 2 reminder calls from us to chase them. Then the Bread was wrong, the cheese plastic and the fries nicely cooled by their uncovered journey from the kitchen to our room.
ok fair play to the hotel they waived the drink charges for night 1 and indeed after my protest on check out the room service for night 2. We got a good rate going here from Laterooms but seriously wouldnt go again as service so poor.
- Official Description (provided by the hotel):
- Edinburgh Capital Hotel has great views across the west of the city and enjoys close proximity and easy access to Edinburgh Airport, Murrayfield Stadium and Edinburgh Zoo. You are never too far away to explore the sights and sounds of the historic City of Edinburgh. Stylish and comfortable guestrooms with free WiFi, extensive leisure club and substantial free car parking. Westview Restaurant and Bar offers good food at great prices. Open for breakfast, lunch and dinner. Number 26 bus operated by Lothian Buses runs a regular service into the City Centre. Whether your stay is business or pleasure, Edinburgh Capital is the perfect choice for a memorable visit to the City. ... more less
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- Also Known As:
- Best Western Edinburgh
- Edinburgh Best Western
- Edinburgh Capital Hotel Scotland