Wow! What a fantastic find! As a professional hotel inspector on an inpromptu stop over (for pleasure) I was eager to see inside and beyond the website in the flesh. A hefty stones throw from Haymarket Train Station and not next to it as advertised on the website, a genuinely warm and friendly greeting awaited myself and my son by Kate at reception who is indeed a credit to the Team. Although we sadly didn't get to stay in one of the newly refurbed rooms on this occassion it was however way after 9pm and it was howling a gale outside so I reluctantly went along with 'check-in' non the less despite being a tad dissappointed. The long overdue tired decor of room 108 'Spey' included bland white heavy scuffed walls, two ikea bedside lamps and ikea malm bedside cabinets. Apart from the small ikea lamps, the compact room was illuminated by just one of the two built in ceiling lights.
The out of place safe on the window ledge required you to pay extra at reception in order to use, however there was many good points... The linen was clean, large fresh towels, adequate tea & coffee making facilities and the electric wall heater worked well although the high pitched buzz was quite annoying at 4am.
The bathroom had everything needed for functionality, however again, it was obvious that it was well overdue for a refurb, missing flush button, shower casing not complete on top of the unit -potential fire hazard.
The 'bathroom' with no bath would be best described as 'compact' and reminded me of an inner cabin shower room on board a struggling ferry company's fleet. The super thin peach toilet paper reinforced this comparrison.
All that said, the new owners who own and operate two other hotels in Bath & Bristol I believe are no doubt aware of this hence refurb'ing the hotel.
My only real gripe was not knowing this when making the reservation over the telephone that evening until we checked in.
Breakfast was served between 08:00-10:00 on the Sunday morning, (by the night porter who doubled up as the breakfast chef) and was buffet style.
The pleasant young female breakfast host wasn't visible when we areived for breakfast but it became apparent that she was preparing tea/coffee for existing guests already sitting down.
The hot breakfast buffet was faultless and eggs were cooked to order along with tea coffee and hot chocolate. Everything else was seamlessly self service and well stocked however, I would have liked to have seen a fruit s bowl selection and pastries perhaps. Maybe something that will be addresses in time.
The decor. The reception, function room(s), lounge and reataurant are faultless. Alot of attention to detail. I hope the bedrooms will match this. Judging by the website gallery, the rooms that have already been refurbed will fit this style i'm sure.
Overall, a pleasant experience and keen to see more on another visit towards easter when i'm informed all work will then be complete.
- Official Description (provided by the hotel):
- Early 20th century Victorian townhouse in Edinburgh city centre; offers convenient budget accommodation for business travellers and tourists. Perfect for groups, 2 minute walk to Edinburgh International Conference Centre & 10 minute walk to Edinburgh Castle. ... more less
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- Also Known As:
- Herald Hotel Edinburgh
- Brooks Hotel Edinburgh Scotland