I've stayed for six nights at this hotel and I must say that I had a mistaken idea of what is a "triple bedroom". It was a very small room for two adults and a child, with a tiny bathroom. We had a double bed, which was fine, but the day we arrived I complained about the extra bed, because it was so old that the slats of the base had been "rebuilt" and the mattress was terrible, too. The receptionist answered that he would try to solve the problem, but he added that this kind of extra beds "were for children". Finally, they didn't find a solution.
With regards to cleaning, it seems that they only clean when the guests are arriving. Our wastepaper basket was emptied everyday and the beds made, but we had the same towels for the entire week and the floor did not seemed to be cleaned. The day before leaving, we had to ask for toilet paper to the receptionist.
I would't be fair if I didn't add any positive comments, so I agree with the general opinion about breakfasts, as they were great and the staff in charge of them, too.
- Official Description (provided by the hotel):
- Early 20th century Victorian townhouse in Edinburgh city centre; offers convenient budget accommodation for business travellers and tourists. Perfect for groups, 2 minute walk to Edinburgh International Conference Centre & 10 minute walk to Edinburgh Castle. ... more less
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- Also Known As:
- Herald Hotel Edinburgh
- Brooks Hotel Edinburgh Scotland