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“Warm welcome” 5 of 5 bubbles
Review of The Roxburghe Hotel, Edinburgh

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The Roxburghe Hotel, Edinburgh
Ranked #67 of 150 Hotels in Edinburgh
Certificate of Excellence
scotland
Level Contributor
69 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Warm welcome”
5 of 5 bubbles Reviewed 8 April 2014

Stayed on a Friday night so well placed for local bars and food. Hotel staff wonderful and very helpful and always polite. Room was well presented and had a few extras we did not expect. George street bar was cosy and staff attentive. Overall a great stay.

Room Tip: George St or Charlotte Square view less noisy as back of hotel is on Rose St
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  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank gabellone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 9 April 2014
Dear gabellone,

Thank you for your recent review of the Roxburghe Hotel. I am glad you found the hotel to be so good and your stay was so enjoyable. I am also happy to read that you managed to take advantage of our hotel bar and enjoyed the atmosphere. I do hope we will be able to welcome you back to the hotel again in the near future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,989 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (440)
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Wakefield, United Kingdom
Level Contributor
145 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 8 April 2014 via mobile

Stayed for the first time after passing this hotel many times which always appealed to us due to the impressive exterior, inside did not disappoint,welcomed by helpful staff given choice of bedroom location old part of building or new chose old which was cosy and comfortable under the eaves although a little traffic and night revellers noise as on the front of hotel,bed comfortable ,nice bathroom good shower bath robes ,TV all as you would expect.Breakfast very good nice selection of hot and cold food great time scale 6.30 to 11.30 very civilised ,public areas pleasant retaining some nice old features would stay here again but ask for bedroom away from front of the hotel.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank rosanna94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 9 April 2014
Dear rosanna94,

Thank you for your review of the Roxburgh Hotel. I am delighted to read that you enjoyed your stay so much and found your room to be so very comfortable. I do hope we will have the opportunity to welcome you back to the hotel again in the near future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 6 April 2014

Stayed for 3 days on Business, and will very happily return. A combination of factors meant I didn't eat in the Hotel, so can't rate that side, but in terms of front desk, reception and other staff, I couldn't have asked for me.

I did change rooms, due to factors outside of the Hotel's control, but my request was handled speedily, with the minimum of fuss and at my convenience. Everyone was more than happy to provide any assistance required, and all had a genuine concern for all the guests and I witnessed many offers from staff to other guests beyond the service I have received elsewhere.

I did find the hotel very warm, but it was cold outside and most others seemed pleased with this, however both rooms I had were clean, spacious, and good value for money.

Apart from having to wait a few minutes to check in at 10pm, because there was a queue, I have nothing negative to report, and would happily plan to stay again in the future.

Room Tip: I preferred the newer room over the old front of the hotel rooms
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 8 April 2014
Dear Mike F,

Thank you for your review of the Roxburghe Hotel. I am delighted to read that you found your stay with us so pleasant and that you were looked after so well by the team. I hope we will have the opportunity to welcome you back again soon.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yorkshire Dales National Park, United Kingdom
Level Contributor
181 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 4 April 2014

Lovely hotel
Staff are all very friendly
Bedroom was beautiful - queen bed - very comfortable however walls are very thin so could hear all that was going on in the neighbouring rooms! corridors look a little tired and ready for refresh
Lift is slow and tiny and each floor has a few additional steps to navigate too - not very accessible to those with disabilities or heavy suitcases.
Bar staff very friendly
Would recommend

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KatieC587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 8 April 2014
Dear KatieC587,

Thank you for your review of the Roxburghe hotel, I am happy to rerad that you enjoyed your stay and would recommend us so highly. I hope we will be able to welcome you back to the hotel again soon should you be visiting the city again in the near future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 2 April 2014 via mobile

I stayed at this hotel for one night on business. It is a very nice boutique hotel with spacious modern bedrooms, robes provided in room I had. The hotel supplied lavender tissues for you bed to aide a good nights sleep which was a nice touch. All staff were really friendly and courteous. The hotel also has a leisure club, pool and a spa, I didn't get a chance to use it as I was only there for one night. Breakfast was good, plenty of choice including healthy options. Great location at Charlotte Square plenty of bars and restaurants close by. The hotel also has a restaurant for evening meals or you can get room service. Would definitely recommend this hotel for business or leisure. You can also join reward scheme as part of IHG Hotels. There is also car parking available that you have to pay for, not sure of costs, worth checking ahead of booking. There is a concierge to assist with any information on restaurants, shopping, tourist attractions or shows.

Stayed April 2014, travelled on business
Helpful?
Thank Norma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 8 April 2014
Dear Norma B,

Thank you for your review of the Roxburghe Hotel, I am very happy to read that you enjoyed your stay with uis so much and that you forund our sleep kit so helpfull for a good nights rest. I do hope we will be able to welcome you back to the hotel again soon, perhaps next time for a relaxing leisure break.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orpington, United Kingdom
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 1 April 2014 via mobile

We stayed here in 2 interconnecting rooms. Rooms were clean, tidy and reasonably well equipped. One of these was a club room that allowed us access to the club lounge. We had breakfast in here on the Saturday but couldn't get in on the Sunday as there were no tables. We headed to the main restaurant but there was a queue here as well so we ended up eating out. Not great. Location is fantastic, centrally located with loads of restaurants just around the corner. Would probably rate this as a 4 star hotel. Lacked the ambience of a boutique hotel.

Stayed March 2014, travelled with family
Helpful?
Thank Mark A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 8 April 2014
Dear Mark A,

Thank you for your review of the Roxburghe Hotel, I am glad to see that overall you enjoyed your stay but would like to offer my sincere appologies for the queue at breakfast, this is genuinley not a regular occurance and not an issue we suffer from at the hotel. I do hope we will be able to welcome you back to the hotel again in the future, If you do decide to return or have anything further you would like to share please do contact me on opsmgr@theroxburghe.com and I will do all I can top assist.

Warm wishes and kind regards

Marcello Ventisei
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Whitley Bay, United Kingdom
Level Contributor
277 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

We decided to have a overnight stay in Edinburgh so I choose the Roxburghe which was excellent for both Location and Service. An added extra was the spa and sauna Facilites which were great after the shopping.
The front of house team were lovely and helpful, the room was very comfortable and a lovely touch to turn the bed around with lavender strays to make it a pleasant sleep. The breakfast was very good and tasty with plenty of choice. We will definitely revisit.

Room Tip: We were given room 110 which overlooked the internal garden area.
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank timsc-62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 8 April 2014
Dear timsc-62,

Thank you for your review of the Roxburghe Hotel. I am delighted to see that you enjoyed your stay with us so much and that you managed to make full use of the leisure and spa facilities at the hotel. I do hope we will be able to welcome you back to the hotel again soon, perhaps next time for a couple of nights extended relaxation.

Warm wishes and kinnd regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Roxburghe Hotel, Edinburgh

Property: The Roxburghe Hotel, Edinburgh
Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly The Roxburghe)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Edinburgh
#27 Family Hotel in Edinburgh
#37 Luxury Hotel in Edinburgh
#51 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Roxburghe Hotel, Edinburgh 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Roxburghe Hotel is currently undergoing a top-to-toe refurbishment. More than 100 of our bedrooms and suites have already been given a smart, new look - and it's these rooms that guests will stay in when they book accommodation. For the next couple of months, we'll be tackling many of the ground-floor spaces, including the hotel restaurant and bar. Whilst these are closed, we will serve a complimentary breakfast as room service or take-away from the lobby until the end of March 2017; dinner will be served in the lounge area and also available as room service. Travel in style and stay in The Roxburghe Hotel in the heart of Edinburgh city center. The hotel rewards its guests with an unrivaled location on historic Charlotte Square. This premier 4 star hotel has recently refurbished its meeting space, public areas and all 198 bedrooms, many with views of Edinburgh Castle. Ideally located between George Street, the stylish home of the cities top bars, restaurants and boutique shops and Rose Street with more traditional pubs and eateries. ... more   less 
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Also Known As:
Hotel Macdonald Roxburghe
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Roxburghe Hotel, Edinburgh Scotland

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