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“Superb afternoon tea!” 5 of 5 bubbles
Review of The Roxburghe Hotel, Edinburgh

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The Roxburghe Hotel, Edinburgh
Ranked #67 of 150 Hotels in Edinburgh
Certificate of Excellence
Scotland, United Kingdom
Level Contributor
132 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Superb afternoon tea!”
5 of 5 bubbles Reviewed 14 June 2014 via mobile

My friend and I visited theSamovar Lounge for afternoon tea as a birthday celebration and it was excellent! We were treated so well throughout by our very helpful, yet unobtrusive, waitress. Wish I could remember her name - she is Polish! Everything was delicious from our sandwiches right through to the yummy cakes. The glass of champagne just made it even more special! The choice of teas was quite extensive too. A real traditional afternoon tea right in the heart of Edinburgh. One of the best I have experienced. I'm sure we will return!

Stayed June 2014, travelled with friends
Helpful?
1 Thank Joy I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 24 June 2014
Dear Joy I,

Thank you for your review of your afternoon tea at the Roxburghe hotel. I am delighted to read that you enjoyed your visit so much and that Isabella was able to look after you so well. I have passed your comments on to the team and Isabella thanks you for your kind words.

I do hope we will be able to welcome you back again in the near future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,990 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (440)
Date | Rating
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  • English first
  • French first
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English first
Cardiff, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

I stayed here with two work colleagues a few months ago for a seminar in Edinburgh. The room was fabulous, the spa was a great way to relax and the staff were friendly and helpful. The breakfast was lovely and just what we needed. We had a few hours between the end of our conference and our flight home and the staff very kindly kept hold of our suitcases for us after check out time and allowed us to use the gym changing rooms to change out of our business suits into more comfortable travelling clothes. They even ordered us a taxi while we changed.
Excellent service, superb location and very helpful staff. Can't wait for my next trip to Edinburgh as I will be staying here again.

  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Andelizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 24 June 2014
Dear Andelizzie,

Thank you for your review of the Roxburghe hotel, I am very happy to see that you enjoyed your stay with us so much and that you had chance to relax and experience our leisure facilities during your visit for your convention. I do hope we will be able to welcome you back tot he hotel again in the near future should you be returning to Edinburgh.

Warm wishes and kind regards,

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bognor Regis, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

Have just spent 2nights being exceptionally well looked after in The Roxburghe Hotel in Edinburgh. Nothing, from car parking, umbrellas, food and drink service, was too much trouble. Special mention must be made of Dimitrios, who served us very well in the Club Lounge. He was polite, engaging and very helpful at all times. As original natives of Edinburgh, it was fantastic to return, not for the first time, to this wonderful, City Centre, Hotel. Cannot wait till our next visit! Keith & Moira Livie

Room Tip: The extra for the Club Rooms and facilities is well worth it.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Keith L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 24 June 2014
Dear Keith L,

Thank you for your review of the Roxburghe Hotel, I am delighted to see that you enjoyed your stay with us so much and that you found our Club Lounge to be so well serviced. Dimitrios sends his very kind thanks for your feedback. We very much look forward to welcoming you back to the hotel on your next visit to Edinburgh.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

A group of 4 of us went for a trip to Edinburgh for a long weekend and chose this hotel as the one we stayed at. Not plastered with big banners and signs outside, extremely understated, and then on the inside, beautifully decorated, very up market feel with plenty of space making you feel very well looked after from the word go.

Hotel Facilities:
Very grand in feel, all rooms maintained to a very pleasant and more than satisfactory level. The pool, sauna and steam room are cosy but quiet as no one seemed to be using them when we were there! Truly splendid areas for quietly relaxing with a coffee, with dinner, breakfast, or with a cocktail. And on that note the Bar is very well stocked (good whisky), the staff come to your table rather than having to order at the bar which helps too.

Staff:
ALWAYS polite, Always attentive, always saying hello and good morning. Our friends had a few technical issues with the TV, which the staff came and resolved immediately. They all made us feel right at home.

Rooms:
Both of us couples had double en suite rooms with flat screen tvs. Just plain and simple. The rooms themselves however, were a little on the small side, but extremely well kitted out. with complimentary still and sparkling bottled water refreshed every day in our fridge. not to mention Sky Sports for free, which turned out rather useful one morning!! The sheets and bedding were always clean, no stains. Superb bathroom very old school yet modern. The *ONLY* Gripe I had was the air conditioning, which allowed us to go no lower than 18 degrees. Apparently the case for both of our rooms. And it was abnormally hot. So we had to leave the window open allowing some noise in to help aid cooling the room.

Food:
Lastly the food, we had dinner here one night and 2 breakfasts, and i must say I couldnt fault it! Considering this isnt a small boutique hotel, the food they produced didnt taste like it was made for the masses. A good selection was on offer, and perfect wines to accompany too. Nothing was ever cold, or incorrectly cooked.

CONCLUSION:
Whilst it was only a 3 day stay, the Roxburghe left a lasting impression of quality, and grandeur, whilst not being utterly overly priced at the same time. Would highly recommend.

Room Tip: Ask to have a room NOT looking out onto the courtyard if there is a function on, as the noise can be...
See more room tips
  • Stayed June 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank kal_el84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 10 June 2014
Dear kal_el84,

Thank you for your detailed and kind review of the Roxburghe following you stay with us. I am extremely happy to read you review and the details contained within, it really does give myself and the tea, here at the hotel great pleasure to read such positive guest comments regarding the service and facilities here at the hotel. I genuinely appreciate the time and effort that you have taken to put together your review and I do hope we will be able to welcome you back to the hotel in the very near future should you be returning to Edinburgh.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

This has definitely been one of the best places that I have had afternoon tea and would fully recommend. The staff were very friendly and efficient. The atmosphere was great, we were seated right by the window which was lovely looking out at the comings and goings in the street where we were lucky enough to catch a glimpse of a wedding party. Quality of the food was very high also. Would definitely return again.

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank chooch1987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 10 June 2014
Dear chooch1987,

Thank you for your review of the Samovar Lounge, I am delighted to read that you enjoyed your afternoon tea so much with us so much. We have recently re invented our offering and the feedback we receive is very much in keeping with your comments. I do hope we will be able to welcome you back to the Hotel again in the future for another afternoon tea, dinner or even a relaxing nights stay.

Warm wishes and Kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 7 June 2014

Modern, clean hotel and rooms with great bedding and TV, great food and amenities, but most of all, great people. We really enjoyed the Roxburgh and would highly recommend it to anyone. My wife and I were celebrating our wedding anniversary on this trip, and specifically requested the concierge to help me arrange dinner at another hotel (with a Michelin starred restaurant) at the last hour. Their efforts were originally thwarted, but a team of four on the concierge staff collaborated to get us the coveted reservation with repeated attempts. The night was a complete success! Thanks so much to Paul, David, Craig and Gavin for your excellent effort above and beyond....Can't wait to return to the Roxburgh.

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Michael F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 10 June 2014
Dear Michael F,

Thank you for your review of the Roxburghe Hotel and many congratulations on your anniversary celebration. I am delighted to see that you enjoyed your stay with us so much and that our team were able to arrange you dinner reservations at the restaurant of your choice. Gavin, Paul and their team send their best wishes and thanks for your kind words.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
97 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed 7 June 2014 via mobile

Stayed here for a night with work. The price was good as got a corporate rate but it does get booked up quick!

The location is great on Charlotte square and has a gym which was good for me! Weights were decent enough to squeeze a workout in.

The staff were really friendly and helpful and I loved the free Scottish shortbread and chocolates in the room! Tea and coffee making facilities too!

Breakfast was included in the rate with choice of hot and cold. Porridge was OK buy to be fair the hotels never make it as good as a home made version.

Overall will definitely be back!

Stayed May 2014, travelled on business
Helpful?
2 Thank auditmunki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, Edinburgh, responded to this review, 10 June 2014
Dear auditmunki

Thank you for your review of the Roxburghe Hotel. I am delighted to read that you enjoyed your stay so much and found our staff to be friendly and helpful and that you were able to take advantage of our leisure facility while you stayed with us. I hope we will have the opportunity to welcome you back again should you be visiting Edinburgh in the future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Roxburghe Hotel, Edinburgh

Property: The Roxburghe Hotel, Edinburgh
Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly The Roxburghe)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Edinburgh
#27 Family Hotel in Edinburgh
#37 Luxury Hotel in Edinburgh
#51 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Roxburghe Hotel, Edinburgh 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Roxburghe Hotel is currently undergoing a top-to-toe refurbishment. More than 100 of our bedrooms and suites have already been given a smart, new look - and it's these rooms that guests will stay in when they book accommodation. For the next couple of months, we'll be tackling many of the ground-floor spaces, including the hotel restaurant and bar. Whilst these are closed, we will serve a complimentary breakfast as room service or take-away from the lobby until the end of March 2017; dinner will be served in the lounge area and also available as room service. Travel in style and stay in The Roxburghe Hotel in the heart of Edinburgh city center. The hotel rewards its guests with an unrivaled location on historic Charlotte Square. This premier 4 star hotel has recently refurbished its meeting space, public areas and all 198 bedrooms, many with views of Edinburgh Castle. Ideally located between George Street, the stylish home of the cities top bars, restaurants and boutique shops and Rose Street with more traditional pubs and eateries. ... more   less 
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Also Known As:
Hotel Macdonald Roxburghe
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Roxburghe Hotel, Edinburgh Scotland

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