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“Enjoyable afternoon tea”

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The Roxburghe Hotel
Ranked #68 of 148 Hotels in Edinburgh
Certificate of Excellence
Edinburgh, United Kingdom
Level Contributor
141 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
“Enjoyable afternoon tea”
Reviewed 10 July 2014

Spent a very enjoyable afternoon with friends and family over a lovely afternoon tea.We had a Groupon voucher which was good value.
Nice welcome and well looked after.
Table was nicely set, cloth serviettes and nice crockery,lovely tea pots
which were good pourers.There was a timer for how long to infuse the different blends of teas.
Excellent selection of sandwiches all freshly prepared and toppings on different breads.Fresh scones and a varied selection of cakes.one person needs a Gluten free diet and she said best scones she has tasted.
We were in the first section of the dining room which wasnice and light and spacious.
Looking forward to our return visit just need the voucher .

  • Stayed July 2014, travelled with friends
    • Value
    • Service
Helpful?
Thank PLAYHOUSE068
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear PLAYHOUSE068,

Thank you for your review of the Roxburghe and your afternoon tea. I am delighted to read that you have enjoyed your visit so much and I do hope we will be able to welcome you back again very soon.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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English first
Edinburgh, United Kingdom
Level Contributor
1 review
Reviewed 9 July 2014

Hotel is central, wifi was good in room and staff were very helpful. Breakfast was very good. We where able to walk to most places we wanted to visit. we were part of an Insight Group and were treated very well.

  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
Thank Jean H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear Jean H

Thank you for your review of the Crowne Plaza Edinburgh – The Roxburghe Hotel. I am delighted to see that you have enjoyed your time with us. I do hope we will have the opportunity to welcome you back to the hotel again in the future should you be returning to Edinburgh.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 9 July 2014

Having stayed a few years ago, we looked forward to returning to The Roxburghe but were impressed by the improvements. Welcomed at the door by the wonderfully impressive Head Concierge, Gavin, our room on the 3rd floor was The Billiard Suite. Slightly confusing as the 3rd floor is actually the 2nd floor above ground (Scotland has not yet become a State of the USA!). However, the Billiard Suite is extremely roomy with tall ceilings and clearly used to be a billiard room. Unfortunately, there are no blinds on the rather large ceiling lights (windows) so one rises with the sun. This aside, the room was comfortable and the bathroom spacious and well appointed with a roll top bath. The Club Lounge on the ground floor is small (compared with some hotels) but perfectly adequate and comfortable. The woman serving breakfasts and snacks was ultra efficient and friendly.
For us, however, the glory of this stay, and the reason for our visit, was a large dinner party on the Saturday night for 331 people. We understood that The Roxburghe had never hosted as large a party and it was faultless. The food was superb and everyone's meat was perfectly cooked. The service was exemplary. I know how service for large parties can drag interminably but the staff have to be lauded for their fast and efficient service and organisation.
It is rumoured that The Roxburgh is about to change ownership, I hope that whoever takes over can maintain the high standards and the excellent staff. [Oh! and put some automated ceiling blinds in the Billiard Suite!].
We shall return.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank merlin54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear merlin54,

Thank you for your review of the Roxburghe hotel, I am delighted to read that you enjoyed your stay with us so much and Gavin sends his warmest regards and thanks for your kind words. The event you refer to was as much a joy for us to serve as you have said it was to attend, The attendees were a delight and the staff very much enjoyed the interaction with everyone on the evening.

We very much look forward to welcoming you back to the hotel again in the near future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DUNFERMLINE
Level Contributor
78 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 9 July 2014 via mobile

We visited crown plaza on Saturday with friends for a drink. Very nice surroundings and service was excellent. Would be nice place to stay over and have dinner. Might book this hotel later in the year
Margaret . Dunfermline

Stayed July 2014, travelled with friends
Helpful?
Thank M16RRT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear M16RRT,

Thank you for your review of the Roxburghe hotel following you visit for drinks. I am very happy to see that you enjoyed your visit so much and we very much look forward to welcoming you back to the hotel again in the near future.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, United States
Level Contributor
324 reviews
137 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
Reviewed 5 July 2014

rooms are nice, breakfast is good, location very good, luggage handling efficient but rather expensive 2.50 pounds per luggage handling, wake up call service first day did not work, 2nd day was good, wifi in room good, only hotel that charged a very high deposit for my group exceeding USD800.00 although I am a Platinum member. Front desk and concierge very professional staff.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bonita B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear Bonita B

Thank you for your review of the Roxburghe Hotel. I am very happy to see that you have enjoyed your time with us. I do hope we will be able to welcome you back to the hotel again in the future should you be returning to Edinburgh.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Madeira Beach, Florida
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 5 July 2014

We have a most enjoyable spa day and afternoon tea, the facilities have been updated although perhaps the swimming pool and changing rooms could be modernised. My massage and facial were most enjoyable, staff were lovely

We then had afternoon tea in the Club Lounge, seated next to the window we could people watch in Charlotte Square, the food was enjoyable and prosecco very bubbly and sweet, we ended up spending a few hours chatting over sandwiches and drinks and was lovely location in centre of Edinburgh

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank maggiemadbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear maggiemadbeach,

Thanks you for your review of the Roxburghe Hotel following your spa day with us. I am delighted to see that you enjoyed both your spa treatments and afternoon tea with us. I do hope we can welcome you back to the hotel again soon.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chobham, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 July 2014 via mobile

Excellent hotel but the lift was a tad quick to close the doors and then very slow to get anywhere. The staff were lovely and the club lounge was nice, however the canopies were somewhat mean. Breakfast in the main restaurant was far to expensive for my wallet. Browns (very near) was much better value. Technology (TV) had a mind of its own.

Stayed July 2014, travelled with friends
Helpful?
Thank Scott830
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerReply, General Manager at The Roxburghe Hotel, responded to this review, 26 July 2014
Dear Scott830

Thank you for your review of the Roxburghe Hotel. I am very happy to see that you have enjoyed your time with us. I do hope we will be able to welcome you back to the hotel again in the future should you be returning to Edinburgh.

Warm wishes and kind regards

Marcello Ventisei
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Roxburghe Hotel

Property: The Roxburghe Hotel
Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland (Formerly The Roxburghe)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > New Town
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Spa Hotel in Edinburgh
#27 Family Hotel in Edinburgh
#39 Luxury Hotel in Edinburgh
#51 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Roxburghe Hotel 4*
Number of rooms: 198
Official Description (provided by the hotel):
The Roxburghe Hotel is currently undergoing a top-to-toe refurbishment. More than 100 of our bedrooms and suites have already been given a smart, new look - and it's these rooms that guests will stay in when they book accommodation. For the next couple of months, we'll be tackling many of the ground-floor spaces, including the hotel restaurant and bar. Whilst these are closed, we will serve a complimentary breakfast as room service or take-away from the lobby until the end of March 2017; dinner will be served in the lounge area and also available as room service. Travel in style and stay in The Roxburghe Hotel in the heart of Edinburgh city center. The hotel rewards its guests with an unrivaled location on historic Charlotte Square. This premier 4 star hotel has recently refurbished its meeting space, public areas and all 198 bedrooms, many with views of Edinburgh Castle. Ideally located between George Street, the stylish home of the cities top bars, restaurants and boutique shops and Rose Street with more traditional pubs and eateries. ... more   less 
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Also Known As:
Hotel Macdonald Roxburghe
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Roxburghe Hotel Edinburgh, Scotland

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