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“Perfect location”

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The Inn on the Mile
Ranked #12 of 150 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
Chicago, Illinois
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Perfect location”
Reviewed 30 March 2014 via mobile

I stayed here for almost a week with my best friend. Yes, the rooms are on the small side, but they're very well done (aside from the frosted glass bathroom doors which seem to me either not at all thought-out or very well thought-out by a designer with a sense of humor).

The bar and restaurant is a great convenience, and the location is perfect. It's a quick walk from the train station, the airport shuttle, and major attractions.

Most important, the staff is fantastic. Stef and Rachel kept us caffeinated in the mornings; Chris and Jack kept us in ale in the evening. They were quick to answer questions, ready with information about the city, and just overall very friendly. They made sure we had directions when needed and even let us print our bus tickets and boarding passes at the front desk. (There was another one gee...Drew? Dabney? Hm...)

I'd highly recommend the Inn on the Mile to anyone looking to stay in the middle of it all in Edinburgh.

Stayed March 2014, travelled with friends
Helpful?
1 Thank eja8186
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 31 March 2014
Good morning eja8186,

Thank you for taking the time to review our Inn on the Mile. It was fantastic to have you as our guest & your kind comments and top marks are greatly appreciated. I will personally relay your message to each individual team member mentioned regarding the service they provided, thank you in advance for highly recommending us going forward. We hope to welcome you back soon, safe travels…

Campbell Hazley – General Manager
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1,073 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
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  • Any
English first
Inverness, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 March 2014

This is a great little hotel situated in the heart of Edinburgh on the Royal Mile. The staff were fantastic, food was good (and plenty of it) and the room was amazing. The bed was big & very comfortable, the bathroom was very modern & although I didn't sample the bath it looked very inviting. The GHDs were a bonus & all the little extras (too numerous to mention) were great. The only drawback is that there is no lift. We will definitely stay here again & can't recommend it highly enough.

Room Tip: We stayed in Room 5 & had an excellent view
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dacgab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 31 March 2014
Good morning dacgab,

Thanks so much for this top mark review, it’s a pleasure to hear you found our hotel fantastic! Great to read you enjoyed all the little extras within our bedrooms also, I will make a point of sharing your comments with the team. Next time you are looking to return please let us know directly, we would be delighted to have you stay again. Best wishes,

Campbell Hazley – General Manager
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Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 March 2014

Me and my wife were hear for a weekend break. We thoroughly enjoyed our stay, the rooms were large, clean, and modern.
The bar was pleasant and comfortable.
We would recommend this hotel, no complaints.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Pamela S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 28 March 2014
Hi PamelaS

Thanks off taking sound time out to review your Recent visit to our Inn on the Mile hotel. We are glad you enjoyed the modern clean rooms, and that you found our bar/ restaurant pleasant and comfortable. Thanks for your recommendation and we look forward to welcoming you back soon.

Campbell and The Inn on the Mile Team
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Lee, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 March 2014

We booked a 3 night weekend stay so were able to take advantage of a good deal. Cannot praise the staff enough from the moment we arrived to when we left. Super friendly, super helpful - nothing is too much trouble. Our room was large and well appointed and the bathroom was HUGE with a deep roll top bath. VERY comfortable and big bed. Our only observations - one of which we pointed out when we left - a small easy chair would have been nice and also for the ladies, a magnifying mirror in the bathroom

. As other people have said it it is bit noisy from the street in the wee small hours but then you are very central. We did not hear any noise from the bar even though we were directly above it. Food is very good especially the fish supper served in newspaper. Cooked Breakfast was plentiful, not a huge choice of other things but what there is is extremely good. Very well stocked bar - found gins I had never heard of before!
We can highly recommend this pub come boutique hotel - you won't be disappointed!! Who needs faceless chain hotels when you can have quality and individuality like this !

Room Tip: Ask for a higher floor if sleep quality is paramount due to street noise
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank pappy965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 28 March 2014
Hi pappy965

WOW thanks for a stunning review of your stay, so happy the team made your visit enjoyable will pass on these comments at our next meeting. The rooms are great and our bathrooms keep getting great comments especially the deep luxurious baths. Our kitchen team will be over the moon with your review as they can be overlooked sometimes but the effort these guys put in needs to recognised and as you stated no over complicated menu just good well prepared hearty cooking.

Thanks again for taking the time out to review your stay at The Inn on the Mile.

Campbell and the IOTM team
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Bagshot, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014

Stayed here for a long weekend. Hotel is in a great location, 10 minutes walk from the train station and handy for many sightseeing destinations. The room (no.7 on the top floor) was lovely and far enough above the bar to hear nothing from below. We ate in the bar two nights and breakfast twice. The staff were friendly and helpful and the food was pretty good. Would definitely recommend and revisit.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank a_r_woodward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 27 March 2014
Hi a_r_woodward

Thanks for reviewing your weekend stay at our Inn on the Mile hotel, it really makes our day to see our guest comments and thoughts regarding the experience they had. You mentioned the location of the hotel which is really close to Waverley Train station, and once at the hotel you are central to most of the tourist attractions in Edinburgh. I will pass on your kind comments to our team regarding the service and food.

Thanks for your recommendation and we look forward to welcoming you back soon.

Campbell and the IOTM team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barnsley, United Kingdom
Level Contributor
36 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 25 March 2014 via mobile

Very noisy area , main road ,buses, bin men, and drunks shouting all night even ear plugs did not drown the noise
Are Scottish laws different to English regarding PAT electrical testing ? I did not find one item that had a pass sticker and the base of the kettle in the room was stuck together with blue tape ?
Shower kept dripping for ages after it had been turned off and not just a drip it was a steady trickle , mans shoe print on the bathroom floor and was there the next day so the floor obviously not been washed properly,tea and coffee not replenished every day I pod dock did not work properly , evening food just acceptable but breakfast very good and the staff are very friendly and cannot help you enough and that is the best thing about this hotel I am sorry to say . I had high hopes when I read the other reviews but I would not stay there again , very disappointed

Stayed March 2014
Helpful?
2 Thank Duchessrules1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 28 March 2014
Hi Duchessrules1957

Thanks for the great comments regarding our teams service and the quality of the breakfast. I have reported the maintanance issues and can confirm we have now resolved them. The housekeeping team work hard to maintain the high expectation of The Inn on the mile standards, small area's may have been overlooked this day but we will ensure we review and re-train on these area's. In relation to the PAT testing we are currently in our first year of trade and will be conducting these tests later in the year.

I again thank you for comments and we work in a positive manner to resolve them.

Campbell and the IOTM team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 March 2014

I stayed here with a friend as a last min thing , i can honestly say it was the best decision , hotel in a great location , rooms were fantastic , had a great nights sleep and all you could need from a room including GHD staightners !! staff in the inn on the mile were all lovely , and we had a great night in the pub with entertainment too .
Would highly recomend it to anyone.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Christina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central E, General Manager at The Inn on the Mile, responded to this review, 26 March 2014
Hi ChristinaC411

Thanks for your kind review of your spontaneous decision to stay another night in Edinburgh, it sound like our Inn on the Mile hotel made that idea worthwhile. We are glad you enjoyed the live music our venue really comes into it's own on these evenings.

Our team looks to welcome you back soon and you know where you going next time. :)

Thanks again
Campbell and the IOTM team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Inn on the Mile

Property: The Inn on the Mile
Address: 82 High Street | Royal Mile, Edinburgh EH1 1LL, Scotland (Formerly Bank Hotel)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Old Town
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
#6 Green Hotel in Edinburgh
#9 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Inn on the Mile 4*
Number of rooms: 9
Official Description (provided by the hotel):
The Inn on The Mile located on The Royal Mile in the heart of the city centre, offers an alternative boutique and luxury hotel experience in one of Edinburgh's most prestigious historic landmarks. Built in 1923 as the British Linen Bank, we have preserved, conserved and renovated our historical building into a place where you feel at home.Hosting an intimate 9 beautiful, boutique fully refurbished bedrooms ranging from our stylish Mile bedrooms to our spacious Royal Mile bedrooms, our crisp and clean interiors and décor is the perfect base to explore our great city with an ideal location. Included in all our rooms are a self-lockable safe, iPod dock with ceiling in-built speakers, bathroom controllable speaker system and full tea and coffee making facilities which come with Scottish delicacies. All bedrooms also come with GHD hair straighteners as standard, large flat screen TV, iron with iron board and working desk area and complimentary Wi-Fi.Our fully refurbished Inn on The Mile pub is a focal point on the Royal Mile, paying homage to our banking history with subtle twists from our past. Sample our flights of fine wines, pick & mix from a sensational selection or indulge in the finest liquid in the world with our whisky flights tailored to individual tastes. Our menu at The Inn on the Mile kitchen is our pride and joy. We serve home cooked food prepared with love from fresh, locally sourced Scottish ingredients. All our meat, poultry and eggs are free range and traditionally reared, and our fish is from sustainable sources around the Scottish coast. Please be aware the hotel has no lift ... more   less 
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Also Known As:
Bank Hotel Edinburgh
The Inn On The Mile Edinburgh, Scotland

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