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“Great stay”

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Edinburgh City Hotel
Ranked #23 of 150 Hotels in Edinburgh
Certificate of Excellence
Westbury, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great stay”
5 of 5 bubbles Reviewed 24 February 2014

We were in Edinburgh to attend a concert and booked a hotel which gave easy access both to the venue and the city centre. We knew we would arrive hours before check in time, however on arrival the receptionist made enquiries to see if there was a room available for us. Unfortunately there wasnt but it was nice that she tried. We left our bags and went out for the day. Upon our return we checked in and asked about the opening hours of the restaurant. We need to leave for our concert by 6 and that was the time the restaurant opened. The receptionist spoke to the chef and asked if he could open the restaurant an hour earlier for us. We were delighted that he did, not only for the convenience of eating in the hotel but also for an excellent meal. The breakfast was plentiful and was a good start to the day - at £8 per person very good value for money.

I would particularly like to thank the staff who were very helpful and welcoming

I would certainly recommend this hotel to anyone else visiting Edinburgh.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JCE_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Edinburgh City Hotel, responded to this review, 8 March 2014
Dear JCE_08,

Thank you for your lovely review titled “Great stay”. We are very lucky to have an engaged and enthusiastic reception team who try their very best to make each guest’s stay special and I was delighted to read you felt you received the very best in customer service during your time in our hotel. I have passed on your feedback to the team and also let our breakfast waitresses and chef know how much you enjoyed your start to the morning in our restaurant.

Hopefully we can welcome you back if you return to Edinburgh for another concert or simply a leisure break to experience the sights our lovely city has to offer.

Kind regards,

David Clancy
General Manager
manager@edinburghcityhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,217 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (182)
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English first
Southport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 23 February 2014

Just returned from a 3 night stay at this hotel and felt compelled to write a review.
Really nice stay, all staff were very polite and helpful. We stayed in a family room with our 2 young children, the room was really spacious, clean and comfortable.
We booked in B&B and the breakfast was lovely with great choice including full Scottish with potato scones and haggis!!
Great location - 10 minutes walk with 7 year old to Grassmarket area and 15 minutes to the castle.
All in all I couldn't fault this hotel and found it excellent value for money (3 nights B&B for a family of 4 £220)

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Mike C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 23 February 2014

I was pleasantly surprised by this hotel. The location is fantastic; about 10 minutes walk from Princes Street, very near to the university and within walking distance of lots of lovely cafés and bars. We were able to leave our luggage in the cloakroom before check in and for hours after check out. The rooms were clean and modern, with a flat screen TV, bath and shower. We didn't go for breakfast as it was extortionate, and there were plenty of places nearby to go. We brought takeaway food back to the hotel twice, and the restaurant staff were happy to provide us with plates. The only downside was the bed, which was a little uncomfortable, and left both my partner and I with back ache. However, seeing as it was quite good value for money, I'd certainly stay there again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mhairi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Edinburgh City Hotel, responded to this review, 1 May 2014
Dear Mhairi R,

Thank you for you review and it was really pleasing to read that you felt you received great value for money and excellent service, so much so that you gave your experience a 5 star review. Hopefully you may consider dining in with us on one night if you do choose to stay again, and I personally feel £8.00 for a cooked breakfast along with continental breakfast is good value for what we offer, but I appreciate that may not be to everyone’s taste.

Thank you for the recommendation and hopefully we can welcome you back.

Kind regards,

David Clancy
General Manager
manager@edinburghcityhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Green Bay, Wisconsin
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 22 February 2014

Most of the staff (especially the general manager- David [?]) was incredibly kind and helpful. It was definitely nice that we could get breakfast delivered to our room for those mornings that we had early tours planned. The location was ok, it was fairly close to the city centre sights. The food was good, nothing to complain about there. The bed could have also been more comfortable but overall we enjoyed our stay.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Renee W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkwall, United Kingdom
Level Contributor
171 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 21 February 2014

very good hotel for the price , fine enough breakfast and good staff
bars open 24/7 if you want a late night dram
location is very good few mins walk to Edinburgh royal half mile etc, and not to far to dock land

Room Tip: use the gap between double glazing as a mini fridge
See more room tips
  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roadsideshop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 14 February 2014

Husband and I took our children age 7 & 8 to Edinburgh for a few days and had pre-booked this lovely hotel. The price was very reasonable and we were not disappointed. We arrived 2 hours early for check in, and to our advantage, managed to secure one of the few parking spaces at the hotel. Our room was ready and we were able to check in right away. The room was on the 2nd level and was spotless. It was also very roomy for a family of 4. We wanted to head straight out to the zoo and the receptionist was really helpful, offering directions and transport advice, and her timings were spot on ( anyone with small children knows that a 10 min walk has to be exactly that - not a 10 min walk at Usain Bolt's pace.)
When we returned to the hotel that evening, the children weren't up for the restaurant but the hotel provided cutlery and plates for us to have a takeaway in our room :-). The hotel was very peaceful through the night And in the morning we had a very nice and fresh breakfast (another bonus that it is served until 10am). On checking out, the hotel allowed us to leave the car in the car park whilst we explored some more of Edinburgh. We will definitely return to this hotel, so handy for Prices street, the castle and main transport links.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jennifer F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David C, General Manager at Edinburgh City Hotel, responded to this review, 8 March 2014
Dear Jennifer F,

Thank you for reviewing your recent stay. I was delighted to read you were able to enjoy a break away in our hotel with your husband and young children. It was also pleasing to read how helpful you found our team and how spotlessly clean you found your room – it will be my pleasure to pass on your kind comments to our reception and housekeeping teams.

Thank you for your recommendation and I look forward to being able to welcome you back to our hotel.

Kind regards,

David Clancy
General Manager
manager@edinburghcityhotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 February 2014

This hotel had everything you could want, with everything of the highest quality. Staff were great - There was somebody waiting for me at nearly 2am after train delays! The bathroom was immaculately clean. Because there were three of us the hotel made up a sofa bed in a side room, which was very comfortable. If sleeping in is your thing, the curtains didn't let in an inch of sunlight.
Breakfast was all you could hope for really! We could walk everywhere from the hotel too, I even walked from the station.
Perfect.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
Thank Tom M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Edinburgh City Hotel

Property: Edinburgh City Hotel
Address: 79 Lauriston Place | Midlothian, Edinburgh EH3 9HZ, Scotland
Region: United Kingdom > Scotland > Edinburgh > Southside & Holyrood
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#19 Family Hotel in Edinburgh
#40 Business Hotel in Edinburgh
#43 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Edinburgh City Hotel 3*
Number of rooms: 52
Official Description (provided by the hotel):
Just a few minutes from Edinburgh’s city centre and principal financial/business district, Edinburgh City Hotel is located in a superb spot. The Old and New towns are within easy reach, and tourist treats like Edinburgh Castle, the Royal Mile and Hollyrood Palace are as easy to get to free WiFi, stylish and comfy guest rooms and very competitive rates may just make your mind up that this is the hotel for you! Friendly welcoming staff will always go the extra mile to ensure your stay in Edinburgh is a memorable one. ... more   less 
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Also Known As:
Edinburgh City Hotel Scotland

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