Came in at 6:55pm for a table pre-booked for 7pm, eventually got our drinks & food order taken at 7:25, were offered water which never arrived and ordered our food. 30 mins later, after all other tables around us had received their food, they admitted that they had lost our order. They offered us the food for free, but as we were on a tight deadline (tickets for a show) we declined and ended up a a fast food place. Terrible service. We used to come here regularly, but never again.
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