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“Great reception”

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Premier Inn Edinburgh Airport (Newbridge) Hotel
Ranked #66 of 148 Hotels in Edinburgh
Certificate of Excellence
Sydney, Australia
Level Contributor
82 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
“Great reception”
Reviewed 10 July 2014

Arrived late 1.30am after a delayed flight from London and the girls at reception were great. Rooms are what we expect at all Premier Inns clean and comfortable all you need for a one night stay. Breakfast room is light and airy and good selection for continental breakfast.

Room Tip: Free wifi in restaurants not in rooms.
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank GeorgyLynn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 13 July 2014
Dear GeorgyLynn,

Thank you for your kind review of our Premier Inn. Its great to get feedback from our guests. I am so pleased that our night team took good care of you on your late arrival.

I will ensue your kind comments are passed on.

Kind regards,

John Boswell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (139)
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gateshead, tyne & wear
Level Contributor
80 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 7 July 2014

Have stayed at lots of Premier Inns but this is one of the best. Room what you come to expect, very clean and comfortable. Pleasant bar area and restaurant with friendly, attentive staff. First time I have actually had an evening meal with Premier but very pleasantly surprised. Excellent quality without being too fancy.
Only possible downside for some people, not for me, was the airplanes taking off just after six a.m. Hotel is virtually right at the end of the runway, once you wake up no chance of nodding off again.
Don`t usually comment on individual staff but Claire on Reception and Jodie in restaurant both stood out even though place was very busy.
Plan to stay again soon.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mickv11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 9 July 2014
Dear Mick,

Thank you for your review of Premier Inn Edinburgh Airport (Newbridge). Its great to hear such lovely feedback.
I am so pleased that you have mentioned that this was your favorite Premier Inn. Our team here work very hard to ensure that every guest leaves us feeling brilliant through a great nights sleep. I will ensue that your kind comments are passed on to both Clare & Jodie.

I'm glad you chose to dine with us this time; we do strive to create a warm and friendly atmosphere in our restaurant that will compliment any dish on our menu.

Due to our location we do have flights that cross overhead from our hotel. This normally isn’t an issue for most of our guests as our building is specially designed to reflect any noise away from our guest bedrooms. On your next visit be sure to ask for a room overlooking the back of the building these tent to be our quietist rooms.

We hope to welcome you back again soon.

Kind regards,

John Boswell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 July 2014

This hotel is perfect! We checked in without any fuss and nothing was too much trouble for the staff. The hotel has everything you need. Our room was immaculate and the designer has thought of everything from wall mounted bottle opener to Twinnings tea! The bed and bathroom were spotless. The domestic staff must be comended. The bed was comfy and air conditioning was a plus. Genius idea to have drink and chocolate vending machine at the lift which means you can go down in your jammies for a wee midnight feast! Absoloute bargain and plenty of parking spaces. If this was Four in a Bed this hotel would win the coveted plaque! We will be back. many thanks.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 9 July 2014
Dear Neil,

Thank you for your review of our Premier Inn. It’s great to hear such positive feedback regarding your stay. I am delighted that you think our hotel is "perfect", this is exactly what our team strive for. I will ensure your lovely comments regarding the cleanliness of our hotel are shared with our Housekeeping team.

It was a pleasure having you as our guests and we hope to welcome you back again soon.

Kind regards,

John Boswell
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Glasgow, United Kingdom
Level Contributor
106 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 4 July 2014

This is perfect for flying out on an early flight probably wouldn't advise staying more than a day
or two as it is quite far from Edinburgh city centre, its a nice premier inn one of the best we
have stayed in only downside is you need to travel into Corstorphine (outskirks to city centre)
if you want to have an evening outwith the hotel for a few drinks and something to eat we
found the bus back stopped at about 8pm so be careful as we had to taxi back (11 pounds)
Other than that fantastic hotel and free car parking while you are away which is a huge bonus

Room Tip: Nothing in the surrounding area have to travel around 4/5 miles on public transport if you want to...
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Barbara_C187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 13 July 2014
Dear Barbara,

Thank you for your recent review of our Premier Inn. I'm glad you enjoyed your stay with us and found our hotel to be so handy for the Airport.

Due to our location and how close we are to the Airport, this dose mean we are a distance away from Edinburgh's City Centre. There is public transport close by including Edinburgh's very own tram service.

We hope you chose to stay with us again.

Kind regards,

John Boswell
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Aberdeen, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 July 2014

We booked this for an overnight stay before flying from Edinburgh airport the next morning. The hotel staff are very friendly clean rooms and free wifi, the restaurant attached was full booked I would advise to book on advance.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 13 July 2014
Dear Kim,

Thank you for your review of Premier Inn Edinburgh Airport (Newbridge). Its great to hear how our guests enjoyed their stay. I am so pleased you found our hotel to be so clean and comfortable.

Our restaurant is very popular can get quiet busy at times. We do recommend you book a table prior to dining.

We hope to see you again soon.

Kind regards,

John Boswell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 July 2014

Fresh, modern feeling hotel. Digital check-in a fantastic plus that should be in every Premier Inn. Wi-Fi bandwidth a little dodgy so don't attempt much more than e-mails. Booked late so higher price.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Iain J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 13 July 2014
Dear Iain,

Thank you for your review of our Premier Inn, Its great to hear you enjoyed your stay with us. I am glad you enjoyed the quick & easy check in Kiosk - It really dose help with getting you to your room after a long flight.

We hope to see you again soon!

Kind regards,

John Boswell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Erie, Colorado
Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 June 2014

Here's what is great about the Premier Inn in Edinburgh: The place is spotlessly clean. The bedding is comfortable and the breakfast is a full hot buffet with lots of choices, including sausage and eggs. You're about five minutes from Edinburgh Airport so that's great.

The odd thing about this hotel is there is no front desk. You check in using a machine in the lobby, in which you input your name and information and then your room key is printed and dropped into a slot with your receipt. We stood around for a few minutes trying to figure out where the front desk was and finally realized there wasn't any. Once we received our room keys we lumbered to the room, which was blessedly cool.

There is free Wi-Fi! Uh, but you only get 30 minutes free a day, and you have to input all sorts of information in order to get it. All through Scotland we found free Wi-Fi in bars and hotels, but this one decided to make it as difficult as possible. All in all I found this hotel to be cold, efficient and unfriendly, but it got the job done. Just don't expect atmosphere or friendly faces.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bonnie_Ramthun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JohnBoswell1, Manager at Premier Inn Edinburgh Airport (Newbridge) Hotel, responded to this review, 9 July 2014
Dear Bonnie,

Thank you for taking the time to review our Premier Inn. Its great to get our guests feedback.

I am pleased that you found our hotel to be so clean and comfortable.
With regards to our Reception, our hotel has been designed not to have a traditional front desk, but two smaller welcome desks and our quick & easy kiosks. While we do not have a desk, we still have a dedicated 24-hour Reception team on hand to help look after you during your stay. Our quick & easy check-in kiosks are designed to help beat those dreadful que’s for check in after a long flight. You will find our team are more than happy to assist you through the quick and hassle free check in.

I am sorry to hear you found your room to be so cold on your arrival, Scotland has been experiencing some very high temperatures this year and we like to ensure all our guests are kept fresh during the summer months. All our rooms have heating controls that can be easily accessed from the room or with the back of house area.

An exteranl company provides our WIFI and to deliver such great speed and 24-hour customer support to all our guests there is small fee for this service. There is 30 minutes free WIFI that can be used per device. This can be used to help catch up on Email ect.

We hope we can restore your faith in Premier Inn Edinburgh Airport (Newbridge) and welcome you back again soon.

Kind regards,

John Boswell
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Edinburgh Airport (Newbridge) Hotel

Property: Premier Inn Edinburgh Airport (Newbridge) Hotel
Address: 5 Hallbarns Crescent | Newbridge, Edinburgh EH28 8TH, Scotland
Region: United Kingdom > Scotland > Edinburgh
Amenities:
Bar / Lounge Free Parking Restaurant Wheelchair access
Hotel Style:
#12 Best Value Hotel in Edinburgh
#12 Family Hotel in Edinburgh
#14 Business Hotel in Edinburgh
#27 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Edinburgh Airport (Newbridge) Hotel 3*
Number of rooms: 119
Official Description (provided by the hotel):
Start your Scottish adventure with Premier Inn Edinburgh Airport (Newbridge). With great nearby transport links, you'll be well placed to head off to the Scottish Highlands or jet off to Europe and beyond. Royal Highland Centre - 2.1 Miles Edinburgh International Airport Entrance - 2.7 Miles Edinburgh International Climbing Arena - 2.7 Miles Sat Nav: EH28 8TG ... more   less 
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Also Known As:
Premier Inn Edinburgh Airport (Newbridge) Hotel Edinburgh
Premier Inn Edinburgh Airport (Newbridge) Hotel Scotland

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