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“The Rutland was excellent”
5 of 5 bubbles Review of The Rutland Hotel

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The Rutland Hotel
Ranked #10 of 150 Hotels in Edinburgh
Certificate of Excellence
Miami, Florida
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“The Rutland was excellent”
5 of 5 bubbles Reviewed 7 January 2014

We stayed at the Rutland before Hogmanay and it was a fantastic hotel. Although it does not have a lot of rooms, I had a large room with a fantastic space and the ability to play music via bluetooth in the room. The staff was extremely helpful and knowledgeable.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joyride0011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 13 January 2014
Hello "Joyride0011",

Thank you for taking the time to leave us a review of your pre-Hogmanay stay with us at The Rutland Hotel!

We are very happy to hear that our team provided you with their insiders knowledge of hints and tips for Edinburgh during your visit, and that you enjoyed our swanky Bluetooth surround sound music player. Being able to play your own music while relaxing in your room or getting ready to enjoy the city, is always an extra special little bonus!

Many thanks again for your lovely feedback and we look forward to seeing you again when your next in Edinburgh.

Kind Regards,

Suzy

Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,011 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (240)
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English first
Gainsborough, United Kingdom
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 January 2014

My partner and I travelled up to Edinburgh for a Christmas break and spent a night at The Rutland in one of the junior suites. The dark, designer decor may not be to everyone's taste but we absolutely loved it and were very reluctant to leave! The weather on our first day was awful but having such a stunning room to chill out in for the evening took away any disappointment. The complimentary chocolate muffins were a lovely touch too.

The central location couldn't have been better for exploring the area, yet the sound-proofed room meant the hustle and bustle outside went unnoticed. The only fault we could find was that the designer sink was very much form over function. I defy anyone to wash their hands in it and not get irritated!

All of the staff we encountered at the hotel during our stay were charming and helpful. We also had an excellent breakfast in the attached Huxley Bar and received the same high level of service.

if you're after a spot of luxurious self-indulgence, a stay at The Rutland could be just what you're looking for.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bradders75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 10 January 2014
Hello "Bradders75",

Thank you very much for the review of your stay with us in our lovely Junior Suite last month.

Unfortunately we are unable to guarantee sunny skies, especially up here in Scotland but we are very glad to hear that you made the most of this opportunity to enjoy your complimentary muffins and lovely Suite!

It is a very nice surprise to many of our guests that we are spoiled with such as super central location minus the unwelcome noise that usually goes hand in hand with it. Getting the best of both worlds is definitely something to be happy about!

Thank you for your comments on Room 6's sink. We have now addressed this so next time you can enjoy your tasty breakfast in The Huxley with super clean hands, irritation free!

We look forward to welcoming you back soon.

Kind Regards,

Suzy

Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
morpeth
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

went up to edinburgh to do some christmas shopping and we decided to the night. wow fabulous hotel rooms excellent service first class would recommend to anyone. everyone was friendly couldnt help enough and the hotel is very quirky with throne like chairs so we felt like a prince and princess. the room was very clean and the bed extremely comfy. right on princess street too so we didnt have to walk far with our shopping
.

Helpful?
Thank jaydenalan21
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 10 January 2014
Thank you "Jaydenalan21" for such a lovely review!

Our hotel is indeed in a prime location for getting access to the array on shops that Princes Street has to offer (almost too prime with the tempting sales that are on right now!).

We are very happy to hear that you enjoyed our quirky decor twists throughout the building and that you were well looked after throughout your stay!

We also hope that you managed to embrace the popular photo opportunity on one of our thrones before you left, and we look forward to welcoming you back next time.

Kind Regards,

Suzy

Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Newcastle upon Tyne, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 25 December 2013 via mobile

Stayed here for one night the weekend before Christmas, we booked one of the two junior suites (room 6).
Was greeted by friendly staff and taken up to our room where a quick show around of appliances etc took place.
The room was beautiful, spacious and had everything you needed.
With a view of the castle and of Princes Street, however noise was no issue.
The room had a mini bar stocked up, GHD straighteners, hair dryer, bath robes and even candles in the bathroom.....ideal for a relaxing bath in the spa bath with music playing on the Bluetooth surround sound!!
We did not get breakfast included in the price we paid but we opted for the room service breakfast which was very reasonable prices and unlike most hotels a tray charge was not applied.
Upon check out they stored our bags for us in the luggage storage facilities till we left later in the day.
Beautiful boutique hotel, immaculately presented public areas and even nicer rooms.
Will be back!
Thank you

Stayed December 2013, travelled as a couple
Helpful?
Thank Sharna88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 27 December 2013
Hello "Sharna88",

Thank you very much for your lovely feedback of your stay with us just before Christmas.

We are very happy to hear how much you enjoyed your visit with us and that you made the most of our facilities such as our nifty surround sound system, room service and complimentary luggage store!

It's little extras like these that we hope make your stay extra special. Many thanks again, and we look forward to welcoming you both back in the New Year!

Kind Regards,

Suzy

Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenisland, United Kingdom
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 8 December 2013

Set just at the end of Princes Street it was ideally located for our short city break.

The staff were extremely welcoming and accommodating and genuinely seemed keen to help. Decor was quirky and the rooms were clean and quiet with very comfortable beds. Nice touches such as the muffins waiting for you on the bed and the variety of soaps in the toilet. The odd bit of rough finish here and there and like any hotel I'd suggest avoiding the minibar.

We had a delicious cooked breakfast in the Huxley bar which is tastefully decorated and nice for a drink later on. The Kyloe restaurant was also excellent, both in terms of style and quality.

The only downside is rating this hotel positively as we don't want anyone else to know about it! - we will certainly be back, loved it.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Colin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 19 December 2013
Hello Colin,

The staff here at The Rutland Hotel would like to thank you for such a kind review.

We're glad you had a wonderful stay with us and that you found the room comfortable and enjoyed the little things that come with it.

The Huxley bar and Kyloe restaurant are both fantastic places to dine and drink, we're delighted to hear that you enjoyed them!

We look forward to seeing you again!

Kind regards,

Sophie

Receptionist
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 December 2013

I was booked and had prepaid another hotel in Edinburgh but when I arrived the room was too depressing to stay in. I rang The Rutland. They offered me a lovely room at the same price as the dump and by the time I arrived 15 minutes later the receptionist had been up and checked the room temperature. I was warmly welcomed, advised about inexpensive on street parking, given change for the meter and generally uplifted my mood completely. The room was large, attractively furnished and had a view over the city but was quiet. The bathroom had a big shower and was clean and fresh. Suddenly from despair, all was right with the world. They suggested the bar downstairs as more casual as I was eating alone, and before long I was seated in a comfortable sofa with enough light to read my book by and a charming waitress. A really good stay. Only caveat; the wifi was a bit hit and miss, but they promised to check it out and fix it.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank veronicac332
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 14 December 2013
Hello "veronicac332",

Thank you for such a warm and wonderful review!

We are very happy to hear that we managed to help in your time of despair. Our staff take great pride in going the extra mile to make sure our guests feel welcome and if you are having a difficult time, we are only too happy to help find a solution to that problem!

We too enjoy The Huxley's calming and casual atmosphere, not to mention the food!

We hope to see you again soon.

Kind regards,

Suzy

Receptionist
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
158 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 bubbles Reviewed 30 November 2013

Stayed here in two separate, but large rooms with our girls aged 14 and 10. The service from start to finishes was excellent. We arrived early in the morning, before normal check-in so they stored our bags for us, as you would expect.

They asked us where we were going for the day, we told them, they asked us if we knew the directions and we said no, so they printed out instructions.

They called us when our room was ready, then personally escorted us to our rooms to show us how to use everything. The bed and shower were very good.

We were worried that being a city location, that it might be a little noisy, but we did not hear the traffic or the rugby crowds walking past.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mrthom1316
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheRutlandReception, Receptionist at The Rutland Hotel, responded to this review, 11 December 2013
Hello "mrthom1316",

Thank you very much for taking the time to write a review of your stay with us.

We are very happy to hear that you enjoyed your trip! It's great to know that you were all well looked after on your visit too!

We hope to see you again next time.

Kind Regards,

Suzy
Reception
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Rutland Hotel

Property: The Rutland Hotel
Address: 1 - 3 Rutland Street, Edinburgh EH1 2AE, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
#2 Romantic Hotel in Edinburgh
#7 Luxury Hotel in Edinburgh
#11 Business Hotel in Edinburgh
#17 Family Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Rutland Hotel 4*
Number of rooms: 12
Official Description (provided by the hotel):
The Rutland Hotel is set right in the heart of the city centre at the west end of Princes Street boasting exceptional views of Edinburgh Castle. An elegant boutique hotel with twelve beautifully appointed guest rooms and 5 luxury serviced apartments. Three are 2-bedroom and 2 are 1-bedroom, 2 with a private garden. Our guests comfort and enjoyment is at the forefront of our minds with Arran Aromatics toiletries and Nespresso coffee machines coupled with little curios and a well-stocked mini bar in every room. The Rutland Hotel is also home to Kyloe Restaurant and Grill - a glorious gourmet steakhouse and The Huxley, a friendly, homely bar serving great burgers & dogs with carefully crafted cocktails. ... more   less 
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Also Known As:
Rutland Hotel Edinburgh
The Rutland Hotel Edinburgh, Scotland

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