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The Rutland Hotel
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Reviews (1,210)
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Reviewed 6 January 2011

My boyfriend and I spent 3 nights at The Rutland for Hogmanay 2011 and had a fantastic time. One of the reasons I decided upon the hotel (aside from it's gorgeous décor and central positioning) was that as soon as I called the Reception to enquire about room facilities they were exceptionally helpful and friendly, even offering to hold the room for me for 24hrs despite the booking being over one of the busiest times of year for Edinburgh.

We travelled to Edinburgh via train and walked to the hotel from Waverley station - the walk was roughly 15mins and very pleasant as you go straight along Princes Street Gardens and past a few sights, including Edinburgh Castle, which looms in the distance. We arrived at the hotel and were greeted warmly by the receptionist, who asked us to take a seat while someone came to show us to our room. A minute later another member of staff arrived to carry our bags and take us up to our room. The service was excellent throughout and my boyfriend commented that he has never been shown around a room with such attention before, as she pointed out how to work certain facilities in the room such as the surround sound speakers and the thermostat. A few minutes later our mini tour of the room was done and we were left to explore on our own. There were rose petals and muffins on the bed, along with a welcome letter and complementary tickets to The One Below late bar on NYE, nice personal touches I felt.

The room (number 4, an executive suite) was absolutely stunning and a great size, more space than we needed! The décor was lovely, very modern and decadent but not overpowering. The bed - I could write a whole chapter about that bed - was the most comfortable I've ever slept in and kept us cosy and snug in the cold winter weather (although the whole hotel was lovely and warm). The lighting around the bed was pretty cool; there are many different lights around the room which is perfect for creating whatever mood you're after, although getting used to the switches takes a while! The room was cleaned and tidied thoroughly every day, regardless of what time we left (sometimes after 12 midday).

The bathroom was great, large and with a rainfall shower that had very decent pressure and temperature control. Didn't have any trouble with flooding the bathroom but I can see what people mean when they say the glass shower screen is a little too short for the shower, although it certainly increases the aesthetic appeal of the bathroom and wasn't a problem for either of us.

The facilities in the room and the little extra touches were what really made our stay special. The surround sound system is great, and the sound proofing of the room is impressive as we couldn't hear our neighbours or the busy street outside, despite facing straight onto it (fab views). The digital thermostat was especially appreciated in the middle of winter, as we were able to keep our room toasty and it doesn't go off when you leave as some do, so you don't have to come back to a freezing room. The coffee making facilities were simple and effective, replenished every day. You also get fresh milk in the fridge, much nicer than powder or UHT.

The location of the hotel is perfect for everything - shops, nightlife, restaurants and sights are all within easy walking distance. The hotel bar is fab and The One Below is okay too. We had breakfast on our last day and that was lovely, we had much more that we could actually eat as it was all included and the staff encouraged you to order as much as your allowance permitted (up to £10 worth of food in addition to tea/coffee and juice).

Overall, I have nothing but good things to say about this hotel and it's staff, it really made our stay extra special. Perhaps the best thing I could say to give you an impression of how great we thought this hotel was is, that despite being in a city as interesting as Edinburgh, we struggled to leave our hotel room before 12pm every day and missed it just as much as the city when we left.

  • Stayed: December 2010, travelled as a couple
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Thank Vicky M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2011

Right at the end of Prince's street, so the ideal location to explore Edinburgh. The staff couldn't be more helpful, and room was spacious with all the little touches there.

Stayed: January 2011, travelled as a couple
Thank carolinebee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2010

This is a boutique hotel in the perfect location. It sits between the Old & New Towns at the base of Edinburgh Castle. We could walk everywhere! While the description I read says it's on a busy corner, you don't hear any city noise from the rooms. The rooms are very modern with all the high end amenities you need and want but a bit on the small side- not really an issue since very little time is spent in the room. The bathrooms are large and modern; a luxury after having traveled through the Scotland countryside. The Rutland Bar is a happening place with a cool vibe and a busy after-work crowd. The hotel staff was very helpful and friendly and gave us the award for a group traveling with the most luggage! They promptly helped us carry everything to our rooms. This is the kind of place that is intimate yet modern, friendly and welcoming with a perfect location. A far cry from the chain hotels throughout any city and a place that offers a uniqueness that often makes a vacation!

  • Stayed: October 2010, travelled with family
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Thank travelingwannabe13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 December 2010

Thank you so much to the wonderful staff at The Rutland. We went here early November for a couple of nights for a "mini moon". I'm so glad we chose The Rutland. From the moment we arrived the receptionist Kerri cheerfully exclaimed 'Congratulations!'. We had arrived a little early so our room wasn't quite ready. No worries though, the reception is such a cool and quirky place to have a sit. We were offered tea or coffee and given a lovely detailed guide to Edinburgh, places to go and see and recommendations to eat. Very useful!
Kerri showed us up to our room and how to work the bits and bobs in it. All I can say is wow! We booked the castle view room and what a view it is! The decor is very trendy and plush! The staff had spread rose petals and laid a rose on the bed, with a congratulations card. Such lovely touches aswell! The complimentary muffins were very tasty and perfect with a cup of tea after a long train journey!
I didn't have a problem with any of the mini bar stuff being around the room, I thought it was quite clear that they were part of the mini bar and not complimentary.
The view of the castle from the room was fantastic, especially when the evening drew in and the castle was lit up. Perfect! We ate at the restaurant and the food and service was fantastic. Very yummy.
On any other occasion I would probably say The Rutland was a bit too pricey, but if it's a special occasion or you're minted then just treat yourself! It's a fab building, it has the best location, the food is fantastic, the staff are friendly and it's worth every penny.
As for Edinburgh... one of my favourites cities in the world! Only wish we could have stayed longer (and at The Rutland)!

  • Stayed: November 2010, travelled as a couple
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Thank Flapjack_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2010

A friend and I stayed here recently and got snowed in so had to stay an extra day. The hotel was easy to find, very central and lovely once inside. The rooms were big, clean and with plenty of added extras to make the stay even more luxurious. The staff were helpful with directions and booking taxi's and when we were delayed in booking us back in with absolute ease and helping look up alternative methods of getting back. The restaurant is lovely with good food, lovely atmosphere and great staff. Can't recommend it enough.

  • Stayed: November 2010, travelled with friends
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Thank London82Victoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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