The hotel was just as described on the website. The service staff were friendly. Superb breakfasts. The room was cozy,but elegant. I wish I'd noticed the shutters on my first night as it was quite light despite the glorious curtains.
I choose the hotel as it was close to the venue where I was delivering a 3-day course and I was prepared to pay above the odds to be sure of a good night's sleep. The first night I was disappointed by the smell of stale smoke on the sheets. In the dead of the second night I was woken by a sudden noise. The fancy shower was spurting out and making a din like persistent hailstones next to my head. The ensuite was a doorless half walled open cubicle in the small room, the shower was more or less next to the bed head. Cushioning the shower pit with towels made hardly any difference. In the morning I informed the owner about the mysterious shower episode, I thought he looked unconvinced, but he promised to have a look at it. (All knobs were fully off and I use the shower mornings only.) I thought since he failed to appease me by offering a room change, (surely a relatively easy option considering 2 rooms only seemed to be in use,) that he was sure of addressing the shower issue. Following night, 3.00am the shower spontaneously began its splurging. I went to reception, had read it was 24 hour, but no one around to prove the unbelievable noisiness of the unstoppable shower. I thought of taking my duvet and sleeping in the lounge, but just hung around for a while to pass some time. Back in my room the persistent splashing carried on. Another sleepless night.
A lot of money for an extremely annoying stay, not a happy bunny. The very nice receptionist learning about my experience after asking me how I enjoyed my stay said, 'we hope to see you again', as he debited an awakeningly undeserved sum from my credit card. Not a chance, the Scottish Youth Hostel across the way looked very inviting, and I've never known any hotel ignore a problem that could so easily have been addressed.
- Official Description (provided by the hotel):
- Experience the timeless beauty and luxury of No 11 Brunswick Street. Contemporary, modern facilities within an elegant Georgian town house. The 10 individual bedrooms offer designer bathrooms with heated floors, fluffy bathrobes, luxury toiletries and Egyptian cotton bed linen together with sumptuous furniture and fabrics. Within a 12 minute walk from Edinburgh Waverly Station, No 11 provides easy access to Edinburgh’s tourist, cultural and business locations. Eat in at the hotel Brasserie, sample the vast range of restaurants on Leith Walk or fine dine in one of five Michelin starred restaurants within a mile of the hotel. With 24 hr reception we aim to provide welcoming, friendly service and an oasis of relaxed calm for our guests. ... more less
- Reservation Options:
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- Also Known As:
- No. 11 Brunswick Street Edinburgh, Scotland