After taking a Free Tour in London which I found spectacular and I tipped the guide with 10 pounds and feeling that maybe he deserved more, after doing this tour I really felt I was being cheated..
Considering this kind of tours are some kind of lottery and they depends on your guide, I give it two stars.
The guide (i took a spanish speaking guide) was nervous, probably on of her first tours. She seeemed to be losing her air, having to take breaths every four words. The stories were boring and all they did was to taking us in alleys that were one block from the main avenue (High Street). Half of the tour happens in a Mercat owned vaults that are as unsurprising as your home basement. During the whole tour we were listening to a party that was happening in the vault of a pub next door. If I have should know...
I really feel sorry for the guide. Maybe was bad luck, but if the script is the same for all tours I am really amazed about reading good critics in this site. Probably is a tour for children.
My recommendation is, find a tour that goes to some of the several cementeries that are around the city and be sure that the guide is a good storyteller. Otherwise is a waste of money.
My recommendation to Mercat Tours is to let people know if the guide is "new". And think about making this tour a Free Tour, (only paying tips based on the performance). When I think that for one hour of nothingness the company made 2000 pounds (just on my group) makes me feel... astonished and upset.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.