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“Luxury off the beaten track”

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The Edinburgh Residence
Ranked #45 of 150 Hotels in Edinburgh
Certificate of Excellence
London
Level Contributor
39 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Luxury off the beaten track”
Reviewed 20 May 2013

I stayed at the Edinburgh Residence by chance, my usual hotels were fully booked. I had room six which was very large and very comfortable, great chairs and great bed. Don't be put off by the fcat that it is on the lower ground floor, the large bay windows let in plenty of light.

The lack of a restaurant meant that I had breakfast in my room and the breakfast was excellent a perfect start to the day and a great and decadent way to start the day and all included in the very reasonable room rate.

The staff were also very attentive and helpful.

I will definitely return due to the quality of both the room and in-room services.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LondonDinky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 21 May 2013
Dear LondonDinky,

Wonderful to read that you discovered The Edinburgh Residence by chance, were impressed with our accommodation and the service provided and will choose to stay with us again in the future. Thank you also for your great feedback regarding your breakfast.

Our Classic Suites are an average of 41 metres squared in size, offering a spacious alternative to other 5 star hotels in the city. Like every suite at The Edinburgh Residence, each Classic Suite is individual in design and atmosphere. Whatever their individual distinctions, all Classic Suites contain beautiful burr walnut and cherry wood furniture and the finest contemporary wallpaper and textiles from renowned designers.

Thank you for sharing your recommendation on TripAdvisor. We very much look forward to welcoming you back soon.

Best Wishes,

Celia Hague
General Manager
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350 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Perth, Australia
Level Contributor
71 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 May 2013

We were arriving by car, so one of our hotel criteria was free parking. That was always going to leave us in a non-central location, but the Residence is actually not too long a walk from the city centre, so we rarely needed the car during our stay. The service we received throughout our 3 night stay was excellent, and we were very pleased with the spacious room we received on the lower level of this townhouse style hotel, which even included a small private courtyard out the front (that we didn't take advantage of due to poor weather, unfortunately). The room was quite unusual in having a separate entrance area, with a door from one side to the bathroom (complete with jacuzzi) and the door on the other side leading to the sleeping/sitting area. A nice bonus of that was having 2 doors between the bed and any noise in the hallway. Other nice features included hot chocolate, tea and coffee making facilities (including a nespresso machine), a small fridge with fresh milk, and a "kitchen in a cupboard" that included cuttlery, crockery, glasses and a microwave. We both liked the bath products too (the bath salts and rubber duck being a nice extra touch). Our only real issue was that the wifi internet needed constant re-logging in, making it frustrating and at times near impossible to use.
We sampled some of the room service one night for dinner as well as for the included breakfast, and were pleased with the service and quality.
Overall we were really able to feel at home in the during our stay, so the Edinburgh Residence lived up to its name and the relatively modest price made it tremendous value for money.

  • Stayed May 2013, travelled as a couple
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Helpful?
4 Thank Snarky_Sandgroper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 21 May 2013
Dear Snarky_Sandgroper,

Thank you for your 5 star review on TripAdvisor after your recent stay at The Edinburgh Residence. It is wonderful to read that you “felt at home” during your stay with us as we aim to ensure all our guests are as comfortable and relaxed as they are in their own home.

We couldn’t agree more that our free onsite car park for guests is a great benefit and sets us apart from other city centre hotels. We also offer a complimentary valet parking service, so you can start to relax from the moment you step out of your car. The advantage of onsite car parking for guests does not come at the expense of location either! The Edinburgh Residence, housed over three Victorian town houses, is a short ten minute walk from the buzz of Princes Street and George Street and yet peacefully situated in a New Town crescent with views over the beautiful and historic Dean Village.

Thank you for your feedback regarding our complimentary WiFi access. I will speak to our service provider regarding your comments in order to improve the service for future guests.

We are delighted that you chose to recommend The Edinburgh Residence on TripAdvisor and we hope to have the pleasure of welcoming you back in the future.

Kind Regards,

Celia Hague
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 May 2013

My wife and I recently spent a night in this beautiful hotel which is ideally situated for Edinburgh's West End. We were met at reception by a very friendly young Australian girl who enthused about the city and the hotel. She in no way exaggerated the quality of this splendid residence which displays all the grandeur of it's Georgian heritage with none of the normal drawbacks of an aged property. We had booked the one night bed and breakfast internet rate and were delighted with the very high standard of the room and service provided. We had a massive room which had a very comfortable bed with adjoining lounge area complete with fridge, microwave, coffee maker, crockery, cutlery and selection of wine glasses along with a tv and dvd player and an mp3 docking station available on request. We also had robes and slippers provided, all very plush! The room was very cosy despite it's enormity and surprisingly quiet given it's ground floor location to the front of the hotel, in fact it was the quietest city hotel we have ever stayed in. The bathroom which was equal in grandeur to the bedroom/lounge area lovely had the best shower I have encountered in any hotel. As this hotel has no restaurant, all dining is in suite. We decided not to opt for this on the evening of our stay however wish we had done after experiencing the quality of the beautiful breakfast which was delivered at our requested time. This allowed us the luxury of not rushing to get showered and dressed in the morning and made us feel like Lord and Lady of the Manor!! There is a fantastic selection of juices, cereals and porridge, toast, tea and coffee and a great cooked Scottish Breakfast, one tiny complaint was the type of black pudding which for my taste must always be sourced from Charles Macleod of Stornoway to be top quality. This however is nitpicking as I thoroughly enjoyed the breakfast and still had time for a lie down to recover before we had to tear ourselves away from this beautiful hotel. I would thoroughly recommend this hotel for anyone who wishes a stylish, comfortable, quiet haven which has easy access to all of the capital's delights.

Room Tip: For a great view ask for a suite to the rear of the hotel
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
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Helpful?
3 Thank millhouseglasgow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 21 May 2013
Dear millhouseglasgow,

What a wonderful review millhouseglasgow! Thank you for sharing it on TripAdvisor.

We love your description of feeling like “Lord and Lady of the Manor” with our breakfast experience! All our breakfasts are prepared with local produce and are cooked to order, meaning it is fresh, hot and delicious when it is served. As you highlighted in your review, we serve breakfast in the privacy and comfort of your Suite, so you can relax in the dressing gown and slippers provided, read the papers and take your time over breakfast – a wonderful start to any day.

We are proud to have one of our guests describe The Edinburgh Residence as “a stylish, comfortable, quiet haven which has easy access to all of the capital's delights”. Thank you very much for your recommendation. We look forward to welcoming you back soon.

With Kind Regards,

Celia Hague
General Manager
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Aberdeen UK
Level Contributor
93 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 14 April 2013

We were here over a short weekend and able to get the Sunday night with dinner, bed and breakfast at an excellent rate. The room description said a suite but really it was a large room although the bathroom was very large and had a jacuzzi big enough for two to relax in. Don't forget Archemides principle that the water level rises when you get into the jacuzzi especially if there are two people. The room we got had wonderfull views looking over Edinburgh's New Town towards Fife.
Breakfast and dinner are served in your room which we enjoyed while looking out over the views.
Meals were very good although rather a limited dinner choice menu.
The location was great with a short distance to the West End, close to the Dean Gallery and Gallery of Modern Art as well as having nearby access to the Waters of Leith from where you can walk to Murrayfield or down to Leith. Check and see if there are any free tickets to Edinburgh Art Gallery exhibitions.
Friendly staff happy to help, although possibly not too knowledgeable. Very minor irritations that they could easily correct like missing milk for tea and coffee and missing dinner menu.
Definitely return here.

Room Tip: Get a high room with a view across to Fife.
See more room tips
  • Stayed April 2013, travelled as a couple
    • Value
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Helpful?
2 Thank KenTripUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 15 April 2013
Dear KenTripUK,

Many thanks for your lovely feedback on your recent weekend break at The Edinburgh Residence. We are delighted to have The Edinburgh Residence recommended as “great value, excellent location and comfortable room” by one of our guests.

Our Classic Suites are far more spacious than most five star hotel rooms, with an average floor space of 41metres squared. A number of our Classic Suites also have a spa bath for ultimate relaxation. We try to ensure our guests feel as much at home as possible during their stay and so serve our cooked to order breakfast in your spacious suite so you can relax, read the newspapers and enjoy breakfast in privacy, just as you would at home!

Delighted to read that you would return for another visit - we hope we will have the pleasure of welcoming you back to The Edinburgh Residence soon.

Best Wishes,

Celia Hague
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duryea, Pennsylvania
Level Contributor
94 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 14 April 2013

We stayed at the Edinburgh Residence courtesy of a timeshare exchange and found it to be one of the best timeshare experiences yet. From the initial greeting at check-in to the final farewell at checkout, we received the royal treatment from the staff, who went out of their way to accommodate our every request. Our suite was spacious, clean, and well-appointed. The view was spectacular. There was an obvious attention to detail, including the rubber ducky in the bathtub! We enjoyed our stay and would definitely stay there again.

  • Stayed March 2013, travelled as a couple
    • Value
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Helpful?
3 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 15 April 2013
Dear TripAdvisor Member,

It has been a pleasure to read your review. We are delighted that you enjoyed your overall experience with us, and in particular enjoyed our spacious, well presented suites, the views over Edinburgh and of course, our friendly rubber duck!

Your comments regarding the genuine service you received from our team are very much appreciated and it is wonderful to read that their friendliness and willingness to help made you feel like royalty.

Thank you for recommending The Edinburgh Residence to others. We hope to welcome you again soon.

Kind Regards,

Celia Hague
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
West Yorkshire
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 April 2013

Absolutely fantastic stay for a week in a townhouse apartment. The rooms were spotlessly clean and very comfortable. We loved the fact that the room was only serviced when we wanted it and that the hotel tries to stay as "green" as possible by only replacing towels when customers wish it. The staff were very friendly and couldn't be more helpful, without being intrusive. The location was very convenient for the West End and nearby attractions, while being very quiet and serene. We had a really lovely stay and would definitely go back.

Only downsides...we had breakfast in our room one morning. Again, superb service but the breakfast, while good, was not spectacular. Also, the wi-fi connection was abysmal! But these are very small niggles and did not detract from our stay in the slightest.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank sylvanette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 15 April 2013
Dear Sylvanette,

We are delighted that you enjoyed your recent stay at The Edinburgh Residence and found our accommodation “spotlessly clean” and our team “very friendly”.

Thank you for highlighting our central, yet peaceful location in your review. The Edinburgh Residence is located in Edinburgh’s exclusive West End – only ten minutes walk to Princes Street and the main tourist attractions, yet quietly situated away from the main hustle and bustle, with wonderful views over the quaint Dean Village (part of Edinburgh’s certified UNESCO World Heritage site).

We are proud to offer all our guests complimentary WiFi access throughout the hotel and also have a computer with internet access for guests to use in our Drawing Room. Our WiFi service is usually very reliable, though of course on occasion there may be an unexpected fault – once we are aware of a problem we are normally able to resolve the matter quickly. I am sorry that you experienced problems with our WiFi, though I am pleased that it did not impact on the overall enjoyment and impression of your stay.

Many thanks for taking the time to share your recommendation on TripAdvisor. We are pleased to read that you would choose to come back and we hope to have the opportunity to welcome you back soon.

Best Wishes,

Celia Hague
General Manager
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Scotland
Level Contributor
81 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 11 April 2013

We just stayed one night but will be back -

Situated in Edinburgh's West End, Rothesay Terrace is close to both the city's main tourist areas and over looks the quaint Dean Village area of Edinburgh yet it is a peaceful yet central location and just a ten minute stroll from the City's Modern Art Gallery.

We cannot rate this amazing place high enough. The staff are absolutely first class, attentive, friendly but professional. Our suite was extremely well appointed, sumptuous, very tastefully decorated, absolutely spotless but equally relaxing. Very comfy bed, Jacuzzi (wonderful) - stunning view of a number of spires.

The breakfast was to die for - so nice and relaxing to have breakfast in the suite - very well presented, pristine linen, Just the treat to start a wonderful sunny Sunday morning .... and as it was Easter ..... we were greeted with a chocolate egg ......

A simple but lovely touch.

You can pick up a mid week treat incl dinner for a very reasonable cost for the 1st class experience.

This place is a must - a stunning place,

From entering the foyer, through to the reception lounge, afternoon tea in the drawing lounge - the Edinburgh Residence Experience is quite something - maybe even the description of Excellent doesn't quite cover how wonderful this place is.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Budgetglobetrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Celia H, General Manager at The Edinburgh Residence, responded to this review, 15 April 2013
Dear Budgetglobetrotters,

Thank you very much for your wonderful recommendation on TripAdvisor. To have one of our guests say that “maybe even the description of Excellent doesn’t quite cover how wonderful this place is” is simply fantastic - all of us here at The Edinburgh Residence take pride in helping our guests enjoy a memorable stay with us.

We are delighted to read that your cooked to order breakfast, served in the comfort and privacy of your own suite made a great start to your day. There is so much to discover in Edinburgh it is understandable that our guest’s would like to make the most of their time in the Capital city and arrive early or depart later on in the day, and as such we will happily store guests luggage for them prior to arrival/upon departure with no additional costs.

It is great that you hope to return to The Edinburgh Residence in the future, we very much look forward to welcoming you back for another relaxing break in Edinburgh.

With Kind Regards,

Celia Hague
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Edinburgh Residence

Property: The Edinburgh Residence
Address: 7 Rothesay Terrace, Edinburgh EH3 7RY, Scotland
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Wheelchair access
Hotel Style:
#8 Romantic Hotel in Edinburgh
#27 Luxury Hotel in Edinburgh
#42 Business Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Edinburgh Residence 5*
Number of rooms: 29
Official Description (provided by the hotel):
The Edinburgh Residence is a collection of 29 elegant, 5-star hotel suites through three adjoining Victorian houses in the West End of Edinburgh. Categorized as 'Classic,' 'Grand' and 'Town House,' the 5-star suites are more like apartments, with magnificent proportions that really allow you to spread out and make yourself at home. In some, the sitting rooms are adjoining, and in others they are self-contained. ... more   less 
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Also Known As:
The Edinburgh Residence Hotel Edinburgh
The Hotel Edinburgh
The Edinburgh Residence Scotland

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