Booked for my oldest pals 50th birthday. Booked well in advance advising staff how important this was to us. There were unfortunate booking problems with the cocktail event resulting in our table for four not being reserved. These things happen occassionally so I was determined it would not spoil the day.... bar manager organised for an impromptu sweet saying happy birthday to make amends. All good then power cut caused by Waverley station works. Two hours later and still no power. Bar emptied of guests no music or light apart from candles. It would have been understandable for staff to evacuate the bar however they allowed us to stay and finish the cocktail experience. That was very much appreciated as we'd travelled by train for the event. Under the circumstances the bar manager presented us with new vouchers so we could do our special event again. Concidering the power cut was beyond their control we were very impressed with the gesture that has more than made up for the booking error. The cocktails we recieved were wonderful so we very much look forward to a return to do my friends birthday treat properly. Thankyou to the Balmoral Bar for complete understanding and fairness. See you all soon.
- Official Description (provided by the hotel):
- You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more less
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- Also Known As:
- Balmoral Hotel Edinburgh
- Balmoral Edinburgh Hotel
- The Balmoral Hotel Edinburgh, Scotland