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“Perfect City Hotel”
Review of The Balmoral Hotel

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The Balmoral Hotel
Ranked #10 of 148 Hotels in Edinburgh
Certificate of Excellence
London, United Kingdom
Level Contributor
138 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
“Perfect City Hotel”
Reviewed 10 July 2012

Our stay here was fabulous. The hotel is charming and updated, very accommodating towards families with young children, comfortable beds with lovely fluffy down duvets and centrally located for all the sights of Edinburgh. The bar is wonderful. I've recommended this hotel to everyone I know who visits Edinburgh. Three friends have stayed and also enjoyed their stay. Can't wait to stay again.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank SFKAT3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (651)
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Galveston, Texas
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 10 July 2012

the balmoral hotel in edinburgh scotland is indeed a treat! my friend and i book this hotel, well in advance and it was worth it! This hotel is pure luxury not an economy location. the staff was impeccable; the facility was beyond our expectations. it was all luxury all the time! the hotel restaurants and bar remembered our names every day. we had high tea in the lobby palm court on our last day. an experience to remember! i would go back again and again. THe Rocco Forte Family of hotels really knows how to treat a guest!

Room Tip: all rooms are appointed luxury. choose a southern or northern exposure. located in the heart of do...
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  • Stayed May 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank fannie5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surfers Paradise, Australia
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 July 2012

Im sorry to say that this did not live up to my expectations, for the price we paid. Staff were great, food was good but the rooms were ordinary....Good location i guess.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
3 Thank Ali25765
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bluffton, South Carolina
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 10 July 2012

We had a wonderful experience at this hotel. We arrived and they upgraded us to the jr. suite. The hotel had a lot of character and old school charm. The bellman was in traditional scottish kilt and outfit. The inside was beautiful and regal. Our room was huge with two separate rooms and multiple large closets. The bathroom was impeccable marble with pictures from Sean Connery James Bond(a plus for me!). The rooms were clean and well kept, with great turn down service. The breakfast buffet was fantastic with multiple options and great quality food. Additionally, the hotel is located within walking distance to everything and right in the center of the city.
My only complaint was the bed was a bit hard, but the sheeting was fantastic!

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank richard_hoboken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 July 2012

Booked for my oldest pals 50th birthday. Booked well in advance advising staff how important this was to us. There were unfortunate booking problems with the cocktail event resulting in our table for four not being reserved. These things happen occassionally so I was determined it would not spoil the day.... bar manager organised for an impromptu sweet saying happy birthday to make amends. All good then power cut caused by Waverley station works. Two hours later and still no power. Bar emptied of guests no music or light apart from candles. It would have been understandable for staff to evacuate the bar however they allowed us to stay and finish the cocktail experience. That was very much appreciated as we'd travelled by train for the event. Under the circumstances the bar manager presented us with new vouchers so we could do our special event again. Concidering the power cut was beyond their control we were very impressed with the gesture that has more than made up for the booking error. The cocktails we recieved were wonderful so we very much look forward to a return to do my friends birthday treat properly. Thankyou to the Balmoral Bar for complete understanding and fairness. See you all soon.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank smudgesmother
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2012

The hotel has just undergone a major refit to the bedroom accommodation. It has only improved this fantastic hotel. There was not a problem with the rooms before, but now they are fantastic! I loved the marble tiling in the bathrooms and the very classy movie photo portraits, plus the illuminated magnifying vanity mirrors which are a dream to do your make up in front of. I love staying at the Balmoral. The staff always give you a warm welcome and remember your name. Nothing is too much trouble and they always make you feel genuinely spoilt and well looked after. From the greeting you receive from the concierge when you arrive at the hotel to the efficient handling of your call to the hotel operator, or even the way that the housekeeping staff remember which tea you like in your room or the essential vanity items in the bathroom, they make you feel like you just don't want to leave and go home... The food is great. Breakfast is great and the items on the room service menu give you plenty of choice from the hearty to the healthy. High tea in the Palm Court is an experience with mouth watering cakes and scones set to a backdrop of a harpist playing in the background. Lunch or dinner in Hadrian's Restaurant is just wonderful. The food tastes great and the presentation is faultless. The piece de resistance for food in the hotel has to be Number One. It is an experience in itself and you can see why they have consistently retained their Michelin star for the 10th consecutive year.

All in all the Balmoral is a truly fabulous hotel which I look forward to returning to time and again!

Room Tip: All the rooms are great.
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  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank IsabelCLSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 July 2012

I stayed at the Balmoral many years ago and loved it so I'm sad to have to say that, in the intervening years, this hotel has lost a lot of it's former charm. The location is, of course, superb and the building is historic and lovely from the outside, though a bit dark and grim inside. The food was mediocre, the brasserie staff seem overstretched and harassed, making eating there unpleasantly stressful. The breakfast buffet, which was included in our room rate, was so bad that after a week we couldn't face it even though we'd paid for it. Our room was tiny (seriously tiny and thin, like a corridor) with no tea and coffee making facilities.The cleaning staff didn't bother to clean dirty crockery and trays from the corridors until mid-afternoon. I felt as if I'd overpaid for this hotel and then felt a bit ripped off by all the ways they "nickeled and dimed" us. For example, a hotel of this standard and in this price range should probably provide free wi-fi but the Balmoral charged us (75 pounds for a week) which seemed mean-spirited. The doormen and concierge were very helpful and pleasant though. I used to live in Edinburgh so I didn't need much help with orientation but they were super friendly and probably the only bright spot.

  • Stayed June 2012, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
2 Thank jillandNoah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Balmoral Hotel

Property: The Balmoral Hotel
Address: 1 Princes St, Edinburgh EH2 2EQ, Scotland
Region: United Kingdom > Scotland > Edinburgh > Princes Street and Gardens
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Edinburgh
#3 Family Hotel in Edinburgh
#5 Business Hotel in Edinburgh
#7 Luxury Hotel in Edinburgh
#10 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Balmoral Hotel 5*
Number of rooms: 188
Official Description (provided by the hotel):
You will find The Balmoral at Edinburgh's most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel's majestic clock defines the city's skyline and since the day we opened in 1902 it has run three minutes fast to ensure you will never miss your train. The Balmoral is a grand railway hotel where our porters can still be organised to whisk guests from the station hall to the reception desk, and our kilted doormen will guide you into the hotel. Experience Number One our Michelin-starred restaurant, indulge in afternoon tea at Palm Court or drinks in the signature whisky bar, Scotch. A comprehensive range of treatments will help you unwind in the award-wining Balmoral Spa. The 188 opulent suites and stylish rooms have magnificent views of the city or the hotel's internal courtyard. The hotel's ten banqueting suites all enjoy natural daylight and stunning views of Edinburgh Castle, Princes Street or the historic Old Town and can accommodate a wide range of events. ... more   less 
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Also Known As:
Balmoral Hotel Edinburgh
Balmoral Edinburgh Hotel
The Balmoral Hotel Edinburgh, Scotland

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