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The Balmoral Hotel
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Reviews (4,134)
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2,837 - 2,842 of 4,134 reviews
Reviewed 22 October 2012

We stayed twice over the last 10 days at The Balmoral Hotel in Edingburgh on vacation. We were there 2 nights before our trip on The Royal Scotsman and 2 days after our trip. We were traveling with our parents and without a doubt the staff at this hotel made our stay fabulous. Our parents are in their late 70's and traveling internationally is hard on anyone let alone folks who don't travel alot. From the doorman to the bar servers this hotel has it done pat. They are first class all the way and I would recommend this hotel to anyone traveling on business or pleasure.

  • Stayed: October 2012, travelled with family
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Thank Cindy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2012

The Balmoral is a top class hotel. Room was spacious, bathroom well sized with a shower that was powerful and hot. Service was efficient and helpful. There is a reasonable gym in the spa area. My only critisism would be that breakfast only starts at 7.30 which is a bit late for those of us with work to do! All in all, a very smart hotel.

  • Stayed: October 2012, travelled on business
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Thank Reuters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2012

Had a great stay . Thought it good value given it's location, style. Pleasant professional staff. Very nice room, well appointed, large bath. Great location. Highly recommended. Only complaint is the internet charges which they should drop.

  • Stayed: October 2012, travelled with family
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Thank VirginiaHouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
balmoraledinburgh, General Manager at The Balmoral Hotel, responded to this reviewResponded 19 October 2012

Dear Guest

It was a pleasure to read how much you enjoyed your stay with us at The Balmoral. I have shared your comments with my team who were delighted with your feedback on their professionalism and they look forward to welcoming you back to the hotel in the near future.

Yours sincerely

Franck X Arnold
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2012

What a shame.I was expecting so much from this Hotel.The sandwiches were served with no thought to presentation just a few crisps thrown on top .The cakes were reasonable.Just one small cup of coffee was served with no offer of a refill .It was not worth the cost .

  • Stayed: October 2012, travelled with friends
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5  Thank splodge173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
balmoraledinburgh, General Manager at The Balmoral Hotel, responded to this reviewResponded 19 October 2012

Dear Customer

Thank you for posting a review with regard to your Afternoon Tea experience at The Balmoral.

I was concerned to read that the content and presentation of Afternoon Tea did not meet your expectations and you felt that it was not value for money.

I would very much appreciate the opportunity to discuss your feedback and resolve the matter by contacting me on 0131 556 2414 at your earliest convenience.

Thank you once again and I look forward to hearing from you.

Yours sincerely

Franck X Arnold
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 October 2012

My wife and I first experienced the Balmoral when invited to a business function there. We were suitably impressed and so I booked to celebrate our anniversary with a gourmet meal on the evening in the Number One restaurant. From the moment of arrival our every need was catered for, from the parking of our car to the excellent service in the restaurant. We received an upgrade to a suite with a view of Princess Street. The only negative point would be that there was no ironing board in the room but this was provided on request. Many of the staff wished us a happy anniversary and all were friendly and helpful. John on the door is a great character. Perfectly located at the North Bridge end of Princess Street this is the hotel to book when staying in Edinburgh. We had delightful stay and we have every intention of returning when we next stay in this city.

Room Tip: The suites are excellent but a bit pricey, the standard rooms would be fine for most needs.
  • Stayed: October 2012, travelled as a couple
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1  Thank John D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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