On reaching the 'hotel' we were pleasantly surprised to be able to park for free all weekend, this was probably the only benefit of our stay at this 'hotel'.
We had two rooms on arrival one room was not ready. The previous week I had phoned to let them know our arrival time and also the situation with parking, which was clarified in the phone call the chap also went on to say that the rooms would be ready as we were arriving after noon. Having booked through booking.com it was not obvious on our confirmation whether we had breakfast or not, the chap who took the call confirmed we did.
The room that was ready was on the top floor so we carried all our bags to the ready room which was up I think 3 steep staircases. If you struggle with steps, are elderly, have a heart/breathing condition or are in a wheelchair this place is not for you.
I feel the title hotel is misleading as well as the image on this site and also the image on booking.com. This image is of maybe 4 or 5 establishments on the same street with a narrow buiding belonging to the Halcyon Hotel. I would say this is a tall B&B rather than a hotel !
It was mentioned by the lady who checked us in to relax after our long drive and have a coffee in the lounge, this was a spacious room but the kettle did not work despite trying several different plugs, we tried to find someone to help but there was absolutely no one about (despite only seeing the lady minutes earlier) and we had no way of getting anyones attention as the lady had disappeared. We therefore decided to hit the city straight away rather than have a relaxing 10 mins after a 150 mile trip.
Our room smelt old, decor was tired, noisey shower with not much room. The kettle was hard to fill in the mini sink, I suggested a jug in the room on the feedback form. Curtains were terrible I would not have put them in a wendyhouse, they did nothing. No TV and some random old fashioned radio thing which did not work.
We were in Edinburgh for a concert so I admit we were lucky to have a place to rest our heads but it was really just that.
There was lots of noise outside our room as our room was on the corner of the staircase which everyone walked past, drunken folk shouting between floors and smokers beneath our window having their last fag in the early hours after they slammed taxi doors, we were still awake at 3am.
It also seems the royal terrace is a short cut for taxi's bombing through as it is cobbled the noise was terrible and again made the job of getting to sleep hard, our window looked out onto royal terrace.
We did manage to drop off to sleep but then were woken early by our neighbours shower, seemed that water trickled in pipes down the wall cavity.
It was quite obvious at breakfast who the loud mouths belonged to, with the group saying to the owner that one was strugglying to get out of bed, which the owner seemed to find it amusing, obviously not a thought for the rest of us paying guests who they had kept awake.
Breakfast was ok, asked for tomato sauce it never came, didn't bother asking again. They seemed to be rushing. lots of water on plate from poached eggs and very greasy. Coffee was good!
random sense of humor really from the owner, didn't ask how we slept so didn't say. No one checked us out so left keys on side, no one asked how our stay was at any point or how things were, we were glad to leave. I filled in a feedback form and have heard nothing since, maybe it's not been read yet?!
A lot of people are saying this is a budget hotel, I don't feel the price we paid was budget however either way it should still be enjoyable with the owners taking an interest in our experience, to make improvements for future guests, which will not include us.
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- Also Known As:
- Halcyon Hotel Edinburgh, Scotland