We came here for a Sunday lunch, had nice food, nice service from the waitress, but ended up cancelling dessert due to the atmosphere being ruined by a very loud and extended job interview being conducted by the management at a table behind us. As the food and waitress had been fine, we tried to do the restaurant a favour by giving feedback and constructive criticism as to why we were leaving. At this point instead of listening, the owner got defensive, saying 'we should hear how noisy it is here at Christmas'. Eventually he seemed to get the point - it was not fellow diners we were complaining about, but the insensitivity of the management disrupting diners' meals with a brash, longwinded and high volume business interview in close proximity to us. This utterly destroyed what was up to this point a pleasant atmosphere. Again the owner got defensive saying 'we have no office'. Eventually there was an apology, but this was far too late in the process. He said 'we hope you come back', but how can they hope to get repeat business when they have such difficulty listening to customers feedback and their level of service recovery is so awful?
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