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Stay Edinburgh City Apartments - Royal Mile
Certificate of Excellence
Fareham, United Kingdom
Level Contributor
81 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Hotel Alternative”
Reviewed 19 August 2014

Had a great stay on the Royal Mile. We had the top floor one bed apartment. It was well presented with everything you would need however some of the details are a bit tired but it's what I would expect of a place in constant use. A warning though if you are not fit you may find the stairs a bit of a challenge. A fantastic alternative to a four or five star hotel which gave us a great deal of freedom right in the heart of town.

Room Tip: Room at the top are quiet but the stairs are steep
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  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank tazape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
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Oslo
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 18 August 2014

We were in Edinburgh in early August, during the city's most busy time of year. Instead of staying in a pricey hotel, we - a group of four adults and one child - had booked a three-bedroom self-catering apartment on the Royal Mile. Perfect for our evening at the Military tattoo, and for the elderly person in our group who had difficulties climbing lots of hills and stairs.

A rep from Stay Edinburgh City met us outside the apartment when we arrived (we booked airport transfer through them as well), gave us the keys and gave us the basic rundown of the apartment.

The apartment itself was on the first floor, had three bedrooms, two bathrooms and a kitchen. It was very clean, with modern interiors and almost as close to Edinburgh castle as you can get. The beds were comfy, the kitchen fully stocked including tea, coffee etc. and the bathrooms had nice, fluffy towels. A big plus for providing free wifi in the apartment!

On the day of our departure, we had to go to their office for check-out. Wheeling our luggage a few blocks down the Royal Mile was not a problem, and they even offered to come help us with the luggage. The staff was friendly and helpful, and (as in a regular hotel) they had facilities to store our luggage. After a minor snafoo with our transportation back to the airport, they refunded a portion of the transportation cost without me asking them to. Good service!

We were very happy with our stay at the Stay Edinburgh City, and will definitely use them again. Recommended for families or groups of people who need their own space, and who don't want to splash out on the very high hotel rates in Edinburgh in august.

  • Stayed August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Berit L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bewdley, United Kingdom
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 17 August 2014

We arrived at noon. Met by Patrick with a big smile and a nothing too much trouble attitude. Due to our early arrival the apartment was still being cleaned but we were allowed to take our bags and freshen up while the cleaning continued.
Very comforable and spacious, just off the Royal Mile, in Blair Street. We were on 3rd floor. The double windows kept out traffic noise but could not keep out the sound of late night revellers and music from a fringe venue two buildings down....but this was festival time.
Very well equipped with good china, glass ware and pans etc. The washing machine was not working but Patrick told us to ring him and he would collect and have it done for us.

  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank GordonRoberts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 August 2014

Pros: I saw two apartments, and they were both very close to the close to the Castle, right on the Royal mile. Nothing else will have you closer to the Royal Mile. The management was willing to work with us when we had a misunderstanding about our reservation, which we very much appreciated. Old historic apts – a pro and a con. No parking but no need for a car. Surprisingly good water pressure and temp in shower
Cons: Each apt is different-meaning, you may not get what is pictured on Expedia or other travel sites. I cannot emphasize this enough.. No AC- so beware in August. No Lifts The nice apt they feature prominently is the 4 bedroom apt. Washer/Dryers do not always work great. Rooms are small, photos can be misleading.
I had three in my group, and Expedia indicated that there was only a 3 bedroom available for 3 people. I called an 800# that I assumed was the apt mgmt and they confirmed that I could only get 3 twin beds for my group if I booked three bedrooms. When I arrived, I found that was not the case, and that I had spoken to Expedia. The 3 bedroom they showed me was in a particularly undesirable location. We had to wheel luggage around an overflowing dumpster to get to the stairwell The good news is that after some discussion, Mgmt agreed to give us an apt that would accommodate 3 people. This apartment was EXACTLY what we hoped for – a view down the Royal Mile, in an old historic building – very very cool
I’d give this location a higher rating, but I think the traveler needs to cautiously reserve these..

Room Tip: I think all the apts have lots of stairs. Probably would NOT recommend for families. Also lots of...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuvToTravel921
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harvey C, Manager at Stay Edinburgh City Apartments - Royal Mile, responded to this review, 11 August 2014
Thank you for taking the time to leave a review.
We are sorry that you made the mistake and booked a 3 Bedroom Apartment when you wanted a Double Apartment, we managed to accommodate this misunderstanding, however it does clearly state the differences on all websites and all photos relate clearly to the apartment type. We have over 400 bookings a month who are not confused by the different room types.
If you have trouble with stairs please inform us at time of booking and we will try to accommodate with an apartment with a lift or a lower floor but in summary please see breakdown of apartment below:

1 Bedroom 1 Bathroom Apartment can sleep 2 as a double or twin and can accommodate up to 3 people with an extra fold up.

2 Bedroom 1 Bathroom can sleep up to 4 as a double or twin and can accommodate up to 5 people with an extra fold up bed.

3 Bedroom 2 Bathroom can sleep up to 6 persons as doubles or twins

4 Bedroom 3 Bathroom can sleep up to 8 as doubles or twins and can accommodate up to 12 persons with extra fold up beds.

4 Bedroom 4 Bathroom can up to 16 persons as singles or doubles and can accommodate up to 20 persons with extra fold up beds.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Atlanta
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 August 2014

One of best apartment letting services I've ever used. Online booking excellent, apartment was advertised. Spacious, clean, well priced. And location on High Street was perfect. Could walk to almost everything. Staff could not have been more helpful and friendly, as we had several inquiries while in Edinburgh. Highly recommend them.

Room Tip: Apt at back is quietest. Away from busy High Street.
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  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank lawyeratl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

I really like renting apartments when traveling so you can spread out, cook in and do laundry. We really lucked out on this one! We had way more than we needed for the four of us. The apartment slept 18 people. The apartment was clean and well equipped. The location was excellent; we walked everywhere. The spiral staircase is typical in Edinburgh, so if you can't do step, this is not the place for you. My husband, sister and niece loved it.

Room Tip: All the apartments are different and in different buildings. We were pleased with ours. It was on...
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loret52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
25 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

Stayed an apartment on the royal mile, right beside Edinburgh castle and the camera obscura. Apartment was small but contained everything we needed for our 3 night stay. The apartment is situated in an old building but is equipped with all modern facilities and decor. The building has no lift and lots of stairs. Only negative was the street outside was very noisy, between constuction work, passers by at night and buskers playing bagpipes outside the castle everyday!

  • Stayed February 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Katie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stay Edinburgh City Apartments - Royal Mile

Property: Stay Edinburgh City Apartments - Royal Mile
Address: Central Reception 217 High Street, Edinburgh EH1 1PE, Scotland
Region: United Kingdom > Scotland > Edinburgh > Old Town , Cowgate
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette
Hotel Style:
Ranked #7 of 205 Speciality Lodging in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Stay Edinburgh City Apartments - Royal Mile 4*
Number of rooms: 15
Official Description (provided by the hotel):
We offer 15 serviced apartments ranging from 1 to 4 bedrooms. All of the apartments are fully furnished and equipped with High Definition flat screen TV, DVD player, High Speed WIFI internet facility, fully equipped kitchen and modern bathroom. Located on the world famous Royal Mile, we offers you the heart of Edinburgh on your doorstep. Don’t ever worry about public transport. Staying with us you will have easy walking access to all of major Edinburgh attractions. We have one of the widest selections of apartments on The Royal Mile and we SPECIALISE in providing accommodation to SMALL AND LARGE GROUPS. ... more   less 
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Also Known As:
Stay Edinburgh City Apartments - Royal Mile Scotland

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