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“Excellent Hotel”
Review of The Place

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The Place
Ranked #110 of 151 Hotels in Edinburgh
Reviewed 28 April 2014

My Partner and I have just had a one night stay at The Place. Would highly recommend this hotel. This hotel is centrally placed, the Playhouse is just down the road and just up the road is the main strip i.e. Princess Street, St Andrew's Square, Rose Street etc. There is plenty of staff at this hotel and they are all very polite and I cannot praise them enough for their kind words (I wasn't very well) and attentiveness. The hotel is clean, bright and the rooms are huge and very comfortable. Will definitely stay here again.

  • Stayed: April 2014, travelled as a couple
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Thank murphyscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 2 June 2014

Dear murphyscot,
Thank you for taking the time to post a review. Sorry to hear you weren't feeling well when you stayed and I hope you were still able to take in some of the local sights. We look forward to welcoming you back.
Regards,
Stephen

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503 - 509 of 1,076 reviews

Reviewed 23 April 2014

We've taken a group of 25 people twice to Edinburgh and have stayed at The Place both times. We were delighted with the friendliness and overwhelming accommodation of the staff! These delightful people went above and beyond in their picking up LOTS of luggage from the bus, taking it to the lounge, patiently distributing the room keys, and carrying all of the participants' luggage to their respective rooms. The hotel's restaurant was excellent: relaxed atmosphere and excellent food quality. The managers worked closely with us on dinner menus for our group, taking into careful consideration various dietary needs and wishes, and ensuring that we were satisfied with the food quality and presentation. We were offered lovely varied menus, indeed something for everyone. The food service staff were friendly and competent, eagerly catering to special wishes and needs. We were able to use part of the restaurant area for our private presentations, and the management was here again outstanding in assisting us with our technical needs. The hotel is perfectly located in the heart of Edinburgh, a close walk to the Royal Mile, shopping, restaurants, bus station, train station, numerous bus lines, and with a breathtaking view over the city all the way to Leith and the Firth of Forth. We, as the two leaders of these groups, have also lodged The Place during each of our trips to Edinburgh and were equally delighted with our stay every time. An upcoming bonus is that the end station of the new tram line (to and from Edinburgh Airport) is York Place! We and our groups will definitely stay at The Place again!

  • Stayed: April 2014, travelled on business
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Thank Janet B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 25 April 2014

Dear Janet B,
Thank you for your review. We do love having you and your groups here and it’s nice to see that you’re all still as happy with us as we are with you. I think the staff are still working their way through the chocolates you left :-) We very much look forward to your next visit. Take care until then.
Regards,
Stephen

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Reviewed 21 April 2014 via mobile

Stayed here for the bank holiday weekend. We got a great deal for a Suite which was, as we were told by staff, the best room in the hotel. The hotel is small but so cozy and staff are really friendly and helpful. The bar area is great with excellent decor. Our suite was lovely. The biggest bed in the UK - about the size of a super king plus a double. The room has great tall windows with brilliant view all the way to the bay. Victorian style high ceiling nafe room spacious. Sofa not so comfortable but bed was so opted to sit on that. Disapointed no bath in the bathroom. Tbis would have been a great finishing touch to the room. But can see space would be an issue for where bath would actually go. Best part about this hotel was the location. Only 5 min walk to Princes St. Great price (deal). Great location. Would stay again.

Stayed: April 2014, travelled as a couple
Thank Englishtraveller1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 25 April 2014

Dear reviewer,
Thank you for your review. I’m delighted you enjoyed your stay and hope to welcome you back in the not too distant future.
Regards,
Stephen

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Reviewed 21 April 2014

The hotel was in a fabulous location, only a short walk from Waverley station and there were plenty of bus stops nearby running frequent services. At the bottom of the street there was a small complex with a 'Vue' cinema and various restaurants where we could have anything from pub food to Tapas to Italian, as well as a small Tesco down the road for any other supplies needed!

The staff were very friendly and check-in was quick and fuss-free. At the time of booking, we had booked a 'city room' which we were told were mostly on ground level or below. However, when making special requests we asked for a higher floor room if possible and the hotel were very accommodating; we were placed on the third floor!

Overall, the hotel was exceptionally good value for money. Our room was rather small although all that was needed for a one-night stay. The shower was very good and all facilities were spotlessly clean. I would definitely recommend this hotel.

  • Stayed: September 2013, travelled as a couple
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Thank Kayleigh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 25 April 2014

Dear Kayleigh B,
Many thanks for taking the time to post a review after your recent stay. Delighted you enjoyed your stay and I hope to welcome you back on your next visit.
Regards,
Stephen

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Reviewed 20 April 2014

We stayed in Edinburgh for three nights and we really liked the hotel! The location was perfect and the room was nice and tidy. The beds were comfortable and the staff we met was very friendly and helpful. Our room was in the basement floor but it was just fine, we couldn't hear any noise from the street. Breakfast was not included so cannot comment anything on that, but we definitely would recommend The Place to everyone travelling to Edinburgh.

  • Stayed: April 2014, travelled with friends
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Thank Marika T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 25 April 2014

Dear Turku,
Thank you for taking the time to post a review. I’m delighted you enjoyed your stay and hope to welcome you back on your next visit to Edinburgh.
Regards,
Stephen

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Reviewed 13 April 2014

All the staff were very friendly and accommodating, they were happy to store my breast milk that I had to express while away! The room was quite basic but nice enough although the bed was very uncomfortable, as were the pillows and the shower had very little pressure. We did mention this to the receptionist but she was quite dismissive of our complaint. We were on the top floor and found the room at times noisy when there were guests in the room next door, we could hear them having relations at night!

Room Tip: Not the top floor!
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  • Stayed: April 2014, travelled as a couple
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1  Thank Carrie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 14 April 2014

Dear Carrie T,
Thank you for taking the time to post a review after your recent stay. I’m sorry our bedding wasn’t to your liking. I checked the room you occupied and found the mattress and pillows to be in good order, so I can only assume this is a matter of personal preference. I’d be happy to discuss in more detail if you wish you contact me at the hotel?
Regards,
Stephen

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Reviewed 13 April 2014

Have just returned from 4 days in The Place in Edinburgh and had a wonderful stay. The hotel is very convenient for the bus station, station, Princes Street and all other 'tourist' areas. We drove into Edinburgh and parked up in The Place designated car park which was about 400 mtrs away in a barriered car park. As we walked past it every day I was able to check the car and it was absolutely fine. We walked everywhere we needed to go as it was all within easy distance of the hotel. The staff at the hotel were wonderful, especially so as they carried our bags and cases up to our room because there was no lift. We were on the second floor at the back and had the most wonderful view over the Firth of Forth and north Edinburgh. We ate in the hotel on one evening and was very pleased with the standard of the food. Our room was huge and we had one 'superking' bed and one 'kingsize' bed, and an extremely clean bathroom, The staff at the hotel, from the waiters and waitresses to the receptionist and managers (who actually carried our cases out to our car when we left) were second to none in their desire to please. Will book again at the Place and hope to return soon. The tram system is in the process of being opened and should be fully operational in May. We would, because of this probably fly up next time as the tram is going from the airport to York Place, within a few metres of The Place, what a bonus!!!!

Room Tip: If you have trouble with steps, ask for a lower room. The staff will always carry your bags/cases up...
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  • Stayed: April 2014, travelled with friends
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1  Thank craigie2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen M, Manager at The Place, responded to this reviewResponded 14 April 2014

Dear craigie2014,
Many thanks for taking the time to post a review. I’m delighted you enjoyed your stay so much and we look forward to welcoming you back.
Regards,
Stephen

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Additional Information about The Place

Address: 34-38 York Place, Edinburgh EH1 3HU, Scotland
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Suites
Hotel Style:
#64 Romantic Hotel in Edinburgh
Price Range: £50 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Place 3.5*
Number of rooms: 47
Official Description (provided by the hotel):
Located close to the Playhouse Theatre and the city’s fashionable shopping district, The Place is perfect for a relaxing city break in Edinburgh, a romantic weekend or an escape from the stresses of corporate life. ... more   less 
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Also Known As:
The Place Edinburgh, Scotland

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