I arrived at this hotel with 3 family members aged 86,76 and 75. All had mobilty issues. I booked through Bookings.com but there was no indication that there was no lift. Guess what ? We were at the top, three long flights up !. I nearly turned tail and ran : decor was shabby and the staff could not give us alternative rooms. There was a better decorated part of the hotel next door but not accessible unless you had upgraded rooms. I managed to get one of these on the last night at a cost of £184 but for that it had no air conditioning but a huge window which took two of us to open - the man on reception at the time was not very helpful when I explained I could not open it and we ended up doing it ourselves. As it was the Fringe Festival there was nowhere else to go so we stayed but I was mortified each day ( as I had booked it) to see my fellow travellors struggle up and down the stairs. The overworked staff were as helpful as they could be bar the one exception and the beds were comfortable but overall I felt as if I was in student accommodation when in the public parts and there was no cooked breakfast. I would stay here again if it was much, much cheaper as the location was good but not with anyone who didn't like climbing stairs.Finally, theyare digging up the road outside and start at 7 in the morning so ask for a room at the back of the hotel
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), Ebookers, TripOnline SA, LateRooms and Evoline ltd so you can book your The Ballantrae Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ballantrae Hotel Edinburgh
- The Ballantrae Hotel Edinburgh, Scotland