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“Relaxing Stay”

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Crowne Plaza Edinburgh - Royal Terrace
Ranked #105 of 151 Hotels in Edinburgh
Reviewed 8 April 2014

Stayed for 4 nights to celebrate my Birthday and our 46th Wedding Anniversary. The Assistant Manager, knew this and we were greeted with cake and chocolates and a card to greet us in our lovely room! Thank you for arranging this Lucja - it was a delightful surprise!

All the staff were friendly and helpful whilst being very professional at all times. Overall the hotel was totally unpretentious, with a lovely relaxed atmosphere and very comfortable, especially the beds!

We will definitely return!

Room Tip: Ask for a room on the back for peace and quiet, preferably with a view of the garden.
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  • Stayed: April 2014, travelled as a couple
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1  Thank Tourismpassion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 17 April 2014

Double congratulations! I am so pleased to read that your stay was everything you hoped for and that the team really looked after you. Hopefully we will see you again soon.
Kind Regards
Lucja Leonard
General Manager

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782 - 788 of 940 reviews

Reviewed 6 April 2014

Booked for afternoon tea at the hotel,Lovely welcome from staff, we went into swimming pool and steam sauna before going for our afternoon tea.What a delight with sandwiches little cakes scones with jam and cream and chocolates the waitress very cheerful and pleasent topping up teas or coffee.Lovely afternoon treat.Went outside to the terrace lovely gardens.15 mins walk from Edinburgh playhouse.

  • Stayed: March 2014, travelled as a couple
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1  Thank kats37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 17 April 2014

Dear Kats37
Thank you for your lovely review, it is great to read that you enjoyed the afternoon tea and had the opportunity to explore our delightful gardens too.
Kind Regards
Lucja Leonard
General Manager

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Reviewed 5 April 2014 via mobile

I have stayed at this hotel a few years back with my work and found it faultless and loved the central location . We decided to go away for my wife's birthday and booked into a hotel near by that wasn't up to our standards as a special occasion we popped into to check availability we didn't wait long and was approached by a really friendly member of staff who quickly showed us a room we told him it was my partners birthday and upgraded us to 4 poster bedroom. The hotel is fantastic the staff are really friendly and very clean and well decorated. The manager ALISTAIR couldn't done enough to make my birthday perfect I thank you . Be back again soon

Stayed: April 2014, travelled with family
1  Thank p11crg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 17 April 2014

A belated happy birthday! So pleased that we were able to look after you so well! Make sure we are first choice next time. Thank you for your wonderful comments.
Kind Regards
Lucja Leonard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2014

Having had the great pleasure of staying at this hotel recently I can't praise it or it's staff highly enough. The location is great and makes exploring the city all the easier. The staff are incredible, knowledgeable on the city and eager to provide tips on what to see and where to eat. The room was spotless and incredibly comfortable. I was so impressed that my partner and I have already booked a return visit later this month.

  • Stayed: March 2014, travelled on business
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1  Thank Stevie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 17 April 2014

Dear Stevie
The fact that you are coming back already speaks volumes!
We look forward to welcoming you back again later this month.
Kind Regards
Lucja Leonard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2014

We stayed at this hotel to celebrate our 1st wedding anniversary having got married at the Royal Terrace the year before. We were fortunate enough to stay in the room we had on our wedding night, one of their collection rooms-the one with the glass bathroom in the middle. The hotel staff greeted us warmly, there were heart balloons, confetti on the bed and a bottle of champagne - great attention to detail! We thoroughly enjoyed our stay, beds were comfy, espresso machine was great, nice robes in the room. Would definitely recommend the hotel to those visiting edinburgh and I hope we have the chance to stay there again soon.

Stayed: March 2014, travelled as a couple
2  Thank AMC21522
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 16 April 2014

Congratulations once again! It was our honour to have you back to celebrate your 1st wedding anniversary and relive the memories.
Hoping to see you again in a years time!
Kind Regards
Lucja Leonard
General Manager

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Reviewed 2 April 2014

From the lovely welcome by the concierge and the receptionist, to our stunning room, our stay at the Royal Terrace was absolutely wonderful. Possibly the most comfortable bed I have ever slept in! Aside from the lovely, spotless room, with its fabulous bathroom, I must single out the concierge as being incredibly helpful and knowledgeable about places to go, and was also very impressed by the general pleasantness of all of the staff. Very highly recommended.

  • Stayed: March 2014, travelled as a couple
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1  Thank PickleDuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 16 April 2014

Congratulations! It is great to hear that you have really enjoyed your honeymoon with us, and fantastic that the team, in particular concierge, have been so helpful to you both.
Enjoy the rest of your break, and see you next time you are visiting our beautiful city.
Kind Regards
Lucja Leonard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2014

My wife and I recently had a short break at the Crown Plaza, Royal Terrace and from check-in to check out we had a lovely, thoroughly relaxing break. We arrived very early, shortly after 10.30 and expected to have to put our luggage in storage until out room was ready for us, but were pleasantly surprised that, not only was the room ready, but we had been upgraded to one of the four poster rooms on the first floor. The room was as good as any we've stopped in with excellent views.

As I was convalescing after some neck surgery [due to too many years operating within the murky depths of the front row] we made full use of the pool and steam room. Despite a previous comment of the apparent arctic-like temperature of the pool we found it ideal for relaxing in and the steam room did as it says on the tin.

While we didn't fully dine in the restaurant, breakfasts were good and the customer care of the waiting staff was attentive without being overpowering. We had a pre-theatre snack, which was a sharing platter and is to be thoroughly recommended.

While it is inevitable that during any hotel break you will encounter many staff and we did not meet anyone who didn't have a smile and polite word for us and anything we asked for was delivered with the same good grace.

All in all a lovely break and this hotel will be the first place we check availability when we are next in Edinburgh.

Room Tip: It is a bit unfair to add a tip in choosing a room as we were very fortunate and grateful to be offe...
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  • Stayed: March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Pooch123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royalterrace, General Manager at Crowne Plaza Edinburgh - Royal Terrace, responded to this reviewResponded 16 April 2014

Wishing you a speedy recovery!
Thank you for your wonderful review and I am so pleased to hear that my team looked after you and your wife so well.
We will look forward to your next visit with us soon.
Kind Regards
Lucja Leonard
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Edinburgh - Royal Terrace

Address: 18 Royal Terrace, Edinburgh EH7 5AQ, Scotland (Formerly Le Meridien Edinburgh)
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Luxury Hotel in Edinburgh
#61 Romantic Hotel in Edinburgh
Price Range: £88 - £285 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Edinburgh - Royal Terrace 4*
Number of rooms: 100
Official Description (provided by the hotel):
Located in Edinburgh’s city centre is the Crowne Plaza Edinburgh – Royal Terrace with stunning views towards the Firth of Forth. The hotel is part of an impressive terrace of prestigious Georgian townhouses with many of the original features.We have recently undergone a refurbishment of our property and rebranded as Crowne Plaza Edinburgh - Royal Terrace (previously known as Royal Terrace Hotel part of Prima Hotels) on the 15th August 2013. ... more   less 
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Also Known As:
Royal Terrace Edinburgh
Hotel Royal Terrace
Royal Terrace Hotel Edinburgh
Crowne Plaza Edinburgh - Royal Terrace Scotland

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