We booked this hotel because of its location and parking. The location is terrific but the parking and service/attitude were terrible. The hotel offers parking but then says it's full and you need to go about a km away to a parking station for you to pay. The information provided on parking was wrong on two other occasions.
The room does not have a shower and the changeover from hand shower to bath leaked like a sieve. On top of this, we had to ask for a towel each.
The attitude of the front desk staff was uncaring and the response to the parking in-house was "we have 180 rooms but not 180 car spaces".
All of this comes at the grand price of £199 - avoid it like the plague !
- Official Description (provided by the hotel):
- The Novotel Edinburgh Centre is an AA rated 4 star hotel in the centre of Edinburgh. Perfect for a holiday in the Scottish capital, close to Edinburgh Castle and the lively Grassmarket Area, 10 min walk from Princes Street shopping and the Royal Mile. The famous Arthurs Seat is 15 min walk away and Edinburgh International Airport 15 min drive. Relax with friends or family and enjoy Elements Restaurant and Bar, 24 hour room service, indoor pool, sauna, steam room, gym and whirlpool. Limited pay parking. Complimentary WiFi available. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Edinburgh Centre Hotel Edinburgh
- Accor Edinburgh Centre
- Edinburgh Novotel
- Novotel Edinburgh Centre Scotland