I stayed in the hotel about three weeks ago and whilst the rooms are lovely, the spa is in need of repair. I found broken tiles around the pool, sharp enough to cut your feet on and the water grill around is broken in places so if you stand on it, you fall through, not only hurting yourself, but looking like a complete spanner!! ;-) I wasnt happy for my son to play at the end in case he hurt himself - come-on Balmoral, youve surely got maintenance guys around the place - get them fixed.
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