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“Great and luxurious stay in a beautifully renovated apartment”

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The Chester Residence
Ranked #1 of 147 Hotels in Edinburgh
Certificate of Excellence
Melbourne, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great and luxurious stay in a beautifully renovated apartment”
Reviewed 25 May 2012

I enjoyed my time here.It was a bit of a walk to everywhere but I like to walk and the spring weather was fabulous.Roll on the trams though and then this will be an even better location to sleep quietly but get to see all that both old and new town have to offer.
Although the staff could not been more helpful, putting systems in place would mean that they could automate tasks and save time to do other more important things i.e. having an intercom at the front door to stop reception staff having to get up every time I forgot my code;checking whether teas etc need replacing;explaining to bewildered Australians how the various electricity options work i.e. the Tv and heated towel rail and how to turn down the heating and check voicemail.All this could simply be added to the welcome booklet.
What I did not like were the meals on offer..a two hour wait for cold greasy chips.Either re design the menu so that it can withstand that kind of wait or set up a restaurant please.
Overall though I loved the keenness of all the staff to get it right and with that attitude I will happily recommend it.

Room Tip: If you are infirm or disabled in any way you must ask for a ground or lower level room.
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  • Stayed May 2012, travelled solo
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Helpful?
1 Thank VintageVida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Stirling, United Kingdom
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 25 May 2012

We had a wonderful night in apartment six of The Chester Residence. This hotel/apartment experience is great. At Chester they have thought of everything, it really is a home from home (but more luxury than our house). There is a TV in the bathroom and I enjoyed a very hot bubble bath (Molton Brown toiletries) whilst watching the TV and drinking a glass of chilled white wine. The Chester organised dinner to be delivered to our room and the food was excellent. The staff are delightful and cannot do enough to help. There is nothing negative to say about this great place – except leaving it is hard. If you prefer the freedom and space to a small hotel room, stay here, it's great.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank Zoe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
california
Level Contributor
469 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 23 May 2012

More of a high end luxury apartment with 5 star service and ameneties. We stayed in a penthouse on the top floor (room 9/1). The only criticism, is that there is no included breakfast and no elevators; since we were on the top floor, it was a bit of hike up and down.

The area is quite good, but its still a decent walk into the major tourist area. Our room and bath area was near perfect. Full kitchen, stocked with milk and a coffee machine that is refilled daily. Great tub with a view over the rooftops and a TV if you feel the need. It appears that the rooms/apartments each comprise an entire floor area. Our penthouse, consisted of a living room, kitchen, bar/breakfast area, an hall way and upstairs, with a large wonderful bathroom with top shelf ameneties and a very comfortable bedroom. 3 TV's in all.

The experience, is different from a typical hotel as the lobby/reception area is quite small with a small bar where free cocktails were served on Saturday evening. Therefore, if you want a hotel experirence that provides you a grand lobby, or elegant restaurants/bars, this isn't the place. Also, while the exterior maintains the old brownstone character of the neighorhood, the rooms and hotel interior are all definitely 21st century.

A pleasure to stay here, though, not cheap. Nevertheless, when comparing the pricing with other top end hotels, the cost here is more than fair.

Room Tip: choose a high floor some pretty nice views, but be ready to walk the stairs.
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  • Stayed May 2012, travelled as a couple
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Helpful?
Thank pandpCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
Reviewed 21 May 2012

Other hotels could learn a lot from these guys. A real 5 star experience - not just somewhere expensive to sleep like most so called 4-5 star hotels I've been in. The staff can't do enough for you, but are unobtrusive with it. The appartments have to be seen to be appreciated - the staff are more than happy to show you around, they are rightly proud of their hotel.
If you fancy a night in, call the concierge - they might well be able to have your favourite resteraunt deliver - nice !
We will most definatley be returning, For my money they have no real competition in Edinburgh.

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank David U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
geneve
Level Contributor
23 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 May 2012

Wow. We have had a wonderful stay at the Chester Residence. The Mews appartment was fantastic. 2 huge bedrooms, 3 bathrooms including one with a bath and TV opposite the bathtub ! Huge living room and all equipped kitchen. And a very stylish decoration. All what we like ! The location is at walking distance from Prince street and Charlotte Square. The staff is super friendly. The breakfast is served upon request in the appartment. Really convenient. We really had the feeling to be at home - and quite a nice one !

  • Stayed May 2012, travelled with family
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Helpful?
1 Thank jeansilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kirkcaldy, United Kingdom
1 review
Reviewed 17 May 2012

Wow wow wow! Just back from The Chester Residence and seriously...I didn't want to come home! From the moment we arrived on The Chester premises we were treated like royalty! The room we had was absolutely gorgeous with our own Cinema Room, large Jacuzzi and all the best mod cons u could imagine! The service was second to none...having opted for The Romace Package...we were definitely not let down! If u want to treat your loved one to this fabulous hotel and package you will definitely not be disappointed! The staff were very professional and could not do enough for us! Rory and Ian were just fantastic and so friendly and I agree that any establishment would be so envious at the standard of service they provide! A big thank you to Kate (Head Housekeeper) her attention to detail and making sure we had the most fantastic experience ever was just spot on and faultless! (this woman is a complete gem and a fantastic asset to this hotel) and not forgetting the girls at reception...service was flawless girls..well done and last but not at all least...Kamrai...nothing was too much for her and she was lovely! Thank you so much for our wonderful experience and having visited a few nice establishments all around the world..little did we know that our best experience ever...was right on our doorstep!!! Good luck and all the best guys!! yous were exceptional!!! X

  • Stayed May 2012, travelled as a couple
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Helpful?
Thank LeeAnn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Sussex
1 review
Reviewed 16 May 2012

We stayed at the Chester residence as we wanted somewhere very special to stay to celebrate our wedding. It was everything we could have wished for, from the moment we arrived the staff were so helpful and friendly, nothing seemed too much trouble and they worked hard to make our time at the hotel very special. Thanks to Ian for sorting the car and lugging all our luggage up and down the stairs! The accommodation (Mews apartment) was tastefully decorated, spacious enough to accommodate us all and the facilities were perfect to meet our needs. We would recommend the Chester residence to anyone. Thank you so much!

Room Tip: The Mews apartment is ideal for families with older children or small groups
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  • Stayed April 2012, travelled with family
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Helpful?
Thank Rosanna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Chester Residence

Property: The Chester Residence
Address: 6 - 9 Rothesay Place, Edinburgh EH3 7SL, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Airport Transportation
Hotel Style:
#1 Luxury Hotel in Edinburgh
#1 Business Hotel in Edinburgh
#1 Romantic Hotel in Edinburgh
#2 Family Hotel in Edinburgh
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Chester Residence 5*
Number of rooms: 23
Official Description (provided by the hotel):
The Chester Residence is a collection of 5 Georgian townhouses set in the stunning West End of Edinburgh. These chic 5 star (Scottish Tourist Board rated) designer suites blend seamlessly with attention to detail and a level of personalized service that ensures guests enjoy the highest standards, synonymous with The Chester Residence. Each suite is an oasis of tranquility, offering spacious, individually designed suites with all the benefits of a luxury hotel. The latest in room technology is provided including, Sky TV, Blu-ray DVD player. ... more   less 
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Also Known As:
The Chester Residence Hotel Edinburgh
Chester Residence Edinburgh
Chester Residence Hotel Edinburgh
The Chester Residence Edinburgh, Scotland

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