Stayed here for our wedding anniversary on Sunday evening and where do I start. The staff are all fantastic and very friendly and nothing was too much bother. We were upgraded to a VIP suite with cinema and massive jacuzzi bath and did not want to go out for dinner but we did. We received a glass of champagne at the restaurant with compliments from the Chester crew which was a lovely personal touch. Dinner was great at Kyloe and when we returned to the room the candles were lit and petals were on the bed not to mention projected stars
on the ceiling!!
The next morning I managed to set off the smoke alarm when I burnt our toast and even though it must have created a bit of hassle for the staff again you would never have known which eased my embarrassment at the time.So if you like attention to detail from staff who show excellent customer care then this is the place for you
We were sorry to leave and would like to express thanks to all for making our weekend special from start to finish.
- Free Wifi