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“Excellent concept, over priced & miserable staff”
Review of Supercube

Supercube
Ranked #57 of 213 Nightlife in Edinburgh
Attraction details
Reviewed 1 February 2014

As the title suggests, fantastic concept, just not executed very well. A fantastic night out with friends was spoiled by the miserable staff, over priced venue and drinks at this establishment. After spending £135 on drinks one of our group pulled a bottle from her bag and topped up her drink... Now we all know that that is not allowed but what followed was as close to a Gestapo style interrogation as I have ever seen.... The only thing that didn't happen was that she was marched outside and shot... This jumped up little hitler was miserable from when we first showed up... May I suggest that if you do not want to work on a Saturday night when everyone else is trying to have fun after a long week at week, that you choose another line of work. I was at this establishment 2 years ago and found the staff very off hand, miserable and border line rude.... The only difference this time is that they were not border line rude, but down right rude. When your spending a good few hundered pound in your establishment perhaps crack a smile and not speak to people like they are idiots and try and look like you enjoy your job, or get out.. The only pleasant person was the door man at the entrance. Very expensive night out... Will not be back, twice bitten, giving this establishment one more £ would go against everything i stand for... Good customer service and value for money it is not

1  Thank loobylo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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46 - 50 of 60 reviews

Reviewed 24 January 2014

awesome venue and great night was had! Went here with the football team, came in as boys, left as men..

1  Thank greig m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

Walking out of the Standing Order, the shout was "where is this Supercube place".....next door!

It was a fantastic laugh with 6 lads in the middle of a night out. The staff were really friendly and they had every song under the sun to sing / shout along to. It was great to have drinks delivered stright to the room and they were delivered really quickly, which meant we almost rolled out of the place.

Thanks again.

1  Thank Potts100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 January 2014

We ordered one round of drinks, on entry, for £30. We had a 3 hour seesion, we ordered more drinks, they did not arrive. We ordered drinks again, they did not arrive. We tried a 4th time to order drinks and they arrived just in time for closing.

We managed to drink 3 of 12 bottles of beer! When we went to pay the bill we'd been charged for 4 rounds! A £120 for 15 beers!!!!!

When we refused to pay we were told we couldn't leave. Once they accepted we were only paying £60 they said we couldn't take the unopened bottles with us. We were told not to come back.

We mentioned we'd also got a session booked the next night but it has taken 2 months to get that money refunded and we still have no cheque from them!

In addition to that, the system is useless compared to Lucky Voice, etc. Do yourself a favour and avoid this place and the rude staff and owner.

A waste of time and money!!!!!!!!

3  Thank Sheepish2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 December 2013

Went here after corporate night out. Attitude of staff was very hostile and uncaring. Once in the room we were not really taken care of and then had argument over how many pitchers we had consumed. Compared to Karaoke Box in London the system and software here is definitely sub-standard and the service servile/non existent to say the least. avoid unless you are really desperate to do this in Edinburgh.

2  Thank SimonChristopher23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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