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“Not what we were expecting - it was awful!”

West End Hotel Restaurant
Ranked #1,263 of 2,640 Restaurants in Edinburgh
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Restaurant details
Dining options: Reservations
Neighbourhood: West End
Reviewed 14 July 2012

Bought 2 vouchers from Edinburgh's great deal for high tea as we were going out in Edinburgh that evening with friends. Before buying the vouchers I checked it could be used on a Saturday night and it said it was valid from Tuesday - Sunday.

When I tried to book it, I was told I could it was not valid on Friday or Saturday but after pointing out the small print, they honoured my booking. I clearly stated it was for 4 people and gave them my phone number in case of any problems.

When we arrived we were advised that they had only booked it for 2 people and didnt have enough cakes for us so would make up extra sandwiches and gave us one of the vouchers back to use at a later date.

The restaurant was lovely decorated with clocks on the wall and relaxing.

One positive thing was that my daughter doesnt drink tea so was given a hot chocolate.

When the high tea arrived the quality of food was very poor and looked thrown together. it certainly didnt bear any resmblance to the pictures in the Edinburgh's Great Deal advert. The sandwiches ranged from prawns with tomatoes, brie with some unknown vile brown stuff and generally a lack of 'normal' sandwich fillers apart from a couple of tuna and 1 egg mayonaise. The scones were nice but were already pre buttered, jammed and creamed which some of the party didnt like the combination together so this could have been left to spread ourselves. One of the pastry cases of the lemon meringue was so hard, we were sawing at it and it couldnt be eaten.

I know it was a cheap deal but it was awful - I certainly wont be back!

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    • Service
Thank scottycamper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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28 - 32 of 34 reviews

Reviewed 11 September 2016
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Reviewed 7 June 2016
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Reviewed 7 January 2016
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2015
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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