Really enjoyed our trip and the room, staff and service were all excellent. Very quirky but hopefully that doesn't change as it is such a refreshing difference from chain hotels.
Stayed in the Loch Katrine suite and the room was huge, great bathroom with large bath and 'rainforest ' shower. Some noise from the beer gardens outside but its a city centre so not an issue for us. Ate in the Steak restaurant and the meal and service were first class. We'll be back for sure.