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“A very good city centre hotel”

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DoubleTree by Hilton Hotel Edinburgh City Centre
Ranked #48 of 149 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
Level 6 Contributor
145 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“A very good city centre hotel”
Reviewed 11 May 2014 via mobile

Stayed for a couple of days on business. Only had breakfast in, as had other evening events to go to.
Liked the modern rooms: I too noticed the AC was not working; but could live with that as it was May.
I stayed when it was the Point about 7 years ago, which is why I returned.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tedfordian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you for choosing to stay with us again and for sharing your experience.

I am happy to read that you enjoyed your stay with us and look forward to welcoming you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (308)
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English first
Edinburgh, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 May 2014

Hotel has recently been refurbished and is very modern and stylish. Staff were attentive and very helpful. Location was great with it being close to the castle and 'Grassmarket' and would most certainly use this hotel again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you choosing to stay with us and for sharing your experience.

I am happy to read that you enjoyed your stay with us and took advantage of the location of the hotel within the city.

I appreciate your feedback and look forward to welcoming you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 9 May 2014 via mobile

We recently visited Edinburgh on a "business" trip. We had the pleasure of staying here at the Doubletree. The experience for the 2 nights we stayed was outstanding. The staff were very welcoming and professional from the Chef to the bar staff, front of house, maids, PR, management everybody at the hotel were brilliant, chatty and courteous. Big thanks to Ewan the bar man, Nikki in PR, George at reception, and everyone else at Doubletree who made our short stay a very enjoyable one.

We will certainly make a return trip soon. Highly recommended.

Stayed May 2014, travelled on business
Helpful?
2 Thank Scott U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you for taking the time to review the hotel after your recent stay.

I appreciate your feedback and for highlighting the team members who stood out who I will thank personally.

I hope to welcome you back again soon.

Kind regards

Ronald Little
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
1 review
Reviewed 8 May 2014

New and extremely comfortable hotel. Room facilities excellent and staff very welcoming and helpful. We benefitted from a special offer room rate and would suggest offering these regularly to publicise hotel. We will definitely use again. Hotel is in a good location to access local tourist spots, most of which are within walking distance.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Vicki B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you for choosing to stay with us at the DoubleTree by Hilton Edinburgh City Centre.

I am happy to read that you enjoyed your stay and hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stranraer
Level 4 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 May 2014

We stayed in this hotel for 1 night. Lovely stylish modern hotel and recently refurbished. (Could still smell the paint). Underground car park only a 5 minute walk. Good sized room, with large shower cubical. All the usual toiletries etc. room had fridge, hairdryer and hospitality tray. However, the air con was not in operation. Room got very hot. Tried twice to telephone down to reception with no response. Ended up calling hotel landline from mobile to advise about air con. Was told it was not working yet, and they would provide a fan. Fan was inadequate, and we should have been informed upon arrival. Windows do not open. Didn't try restaurant or breakfast. Ideally situated in the centre of Edinburgh and the car park was only £7. Would stay again, if air con was working. :)

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LANDKD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you for taking the time to review the hotel.

Although I am delighted to read that you enjoyed your stay with us, I would like to apologise for the lack of air conditioning available.

The issues with the system have been unfortunate however I can confirm that this will be resolved this week to ensure our guests have full control of the temperature within the rooms with summer on its way.

I appreciate your feedback and hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mirfield, United Kingdom
Level 3 Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 May 2014

As a diamond Hilton Honors member I was greeted nicely an given an upgrade to a room with a view of the castle. Shortly after I got to my room he knocked on the door with a drinks voucher that he'd forgotten and also asked if I needed a paper or wake up call, which he'd also forgotten - but no big drama. I ate in the restaurant which was nice and the food was to a high standard. Again there was a slight issue when I had to ask twice for my drink to arrive and the side order was entirely missed - but again no big drama really. The room was good and the wifi fast, both important for me!

The Hilton website gives the impression that there is parking for £7, this isn't correct as the parking is not at the hotel and is in fact around the corner in an underground car park. This resulted in a trip twice around the block checking I hadn't missed the hotel's own car park. This should be made clear on the Hilton website. The website needs changing. Get your parking stamped when you check out for a discount, it cost me £12.

Overall the hotel is very nice and in a good location. The staff were very friendly and I'm sure the small issues I had will be resolved once it has been open a bit longer.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you for choosing to stay with us at the DoubleTree by Hilton Edinburgh City Centre.

I appreciate your candid review and that the shortfalls whilst the hotel is in transition did not impact your stay.

The team are working hard to ensure the initial teething issues after opening are being addressed quickly to ensure guests such as yourself receive the service levels expected as well as the acknowledgment and benefits afforded to our Hilton Honor Members.

I hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cumbernauld
Level 4 Contributor
44 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 6 May 2014

Stayed on sat May 3rd. Lovely hotel and all facilities were lovely. Clean carpets and brand new bathroom. Great size room and comfy bed. Ate in restaurant for dinner which was included in package and couldn't,t fault it. Service everywhere great. We had a room at the front but didn't,t hear much noise. Would go back again. Car park only few mins away and central for castle and all the pubs at grassmarket

Room Tip: If you like it really quiet then ask for a room at the back
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jean D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 13 May 2014
Dear Guest,

Thank you for taking the time to share your experience of your stay at the hotel.

I am delighted to read that your stay was an enjoyable one and hope that you can stay longer next time.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Edinburgh City Centre

Property: DoubleTree by Hilton Hotel Edinburgh City Centre
Address: 34 Bread Street, Edinburgh EH3 9AF, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Edinburgh
#27 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Hotel Edinburgh City Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the heart of Edinburgh enjoying beautiful views of the city and castle, the iconic listed hotel boasts 138 modern guest rooms, Bread Street Brasserie, Monboddo Bar, roof top terrace and conference centre with 3 meeting and event rooms. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Edinburgh City Centre Scotland

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