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“Doubletree - Edinburgh”

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DoubleTree by Hilton Hotel Edinburgh City Centre
Ranked #46 of 150 Hotels in Edinburgh
Certificate of Excellence
GreenLeadersBronze level
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Doubletree - Edinburgh”
5 of 5 bubbles Reviewed 21 July 2014

Very nice hotel, good location, friendly staff and the rooms are very clean and nicely fitted out decor. There's also a nice decent gym within the hotel which is very convenient for a quick work out. They also have a very decent restaurant area e with a good selection of meals to choose from.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Mark C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 23 July 2014
Dear Mark C,

Thank you for choosing to stay with us at the hotel.

Your feedback is appreciated and a joy to read.

I hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,693 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (299)
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Columbus, Ohio
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

Arrived at the DoubleTree Edinburgh via train from London, checked in (rooms available early for us, thank you!) and were pleased to see Edinburgh castle views from 2 of the 4 rooms we had. Rooms fresh and clean, sleek decor, the beds the best of my 2 week UK tour and friendly staff (especially compared to London). The family then asked how to get to the castle and they kindly pointed out the window and said "across the street and up the hill". Location, Location, Location!

After touring that wonderful castle and the Royal Mile, we proceeded back to the DoubleTree ... enjoyed a pleasant round of drinks in the adjoining bar and the next morning a great breakfast.

I would not put it in a 'luxury' status, but for a great stay at a great location, you can not beat this newly renovated property.

Room Tip: The castle view rooms are worth it! Lifts a bit slow so if you are fit enough to use the stairs, enj...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank brandarchitect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 21 July 2014
Dear Brand architect,

Thank you for taking the time to review the hotel after your recent visit.

I am delighted that you found the hotel to be perfectly located within the city and that you took advantage of the proximity to Edinburgh Castle to visit the most popular attraction in Scotland.

I hope that you enjoyed your Edinburgh visit and hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
63 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 bubbles Reviewed 20 July 2014

We stayed at the DoubleTree for a weekend in June 2014. Hotel has recently been refurbished and staff is very friendly. Our room looked out over the castle which is a very nice view in particular in the evenings. Breakfast is a buffet and well-catered for. Location is perfect. Around the corner from the city centre with everything at walking distance. All in all we had a very pleasant stay.

Room Tip: Try to get a room with a view of the castle
See more room tips
  • Stayed June 2014, travelled as a couple
    • Location
    • Rooms
Helpful?
1 Thank RJ-EM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 21 July 2014
Dear RJ-EM,

Thank you for choosing to stay with us and for sharing your experience.

I am happy to read that you found the hotel suited your needs and the team to be very friendly.

I hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
England
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 16 July 2014 via mobile

Stayed here last Friday and Saturday night, loved the warm cookie :-)
Location is great, room was modern and clean. Bed was so comfy I could have slept for a week! TV was not in line with the bed which was a bit weird, but the biggest issue was the room was so hot and we couldn't open any windows! A bit disappointing since I had requested a decent room as it was a special surprise occasion.

Stayed July 2014
Helpful?
2 Thank missalex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 17 July 2014
Dear Miss Alex,

I appreciate your time in reviewing the hotel after your recent stay.

I am however disappointed to read that your stay was marred by the warm weather we are experiencing in Edinburgh which although is welcomed, it very unusual.

With the hotel just finishing a full refurbishment the installation of the AC is meant to eradicate this and on checking the logs I can see no fault with the system so can only apologise if this was not utilised.

Although Edinburgh does not get many very hot days, the decision to install AC at the hotel was an easy one as the comfort of our guests is important to us and ensured all our guests have complete control of their hotel room without exception.

I am sorry that you left the hotel with a less than favourable opinion of your stay with us and sincerely apologise for the inconvenience caused.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
1 review
5 of 5 bubbles Reviewed 16 July 2014

3rd stay in this hotel and it has been a pleasure on each occasion and due to the location, staff helpfulness at the reception and bar, quality of room facilities and view over the surrounding area & castle (dependant on room type). Rooms with a castle view are definitely the ones to opt for, however if these are not available other rooms are just as good. the most recent stay was spent in the bridal suite and the stay was out of this world :)

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Donald P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 17 July 2014
Dear Donald P,

Thank you for choosing to stay with us at the DoubleTree by Hilton Edinburgh.

I am delighted to read that you enjoyed your stay with us and that you took advantage of the one bedroom suite at the hotel which clearly hit the mark.

I appreciate your continual custom and hope to welcome you back again soon.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tyler, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 12 July 2014 via mobile

I am a long time Hilton honors m member who expect a lot from the upper tier hotels such as double tree.

This place did not disappoint!

Great location with spectacular views and rooms very well appointed rooms, bar and restaurant.

We did not go to bar or dinner but did enjoy a wonderful breakfast...waiters even went out of their way to make American style french toast for the wife.

Only complaint is that they did not honor free breakfast for gold/diamond members....not a big deal though as this happens regularly at international locations.

Great place....will go back if in area.

Stayed April 2014, travelled with friends
Helpful?
2 Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 14 July 2014
Dear Robert C,

Thank you for sharing your experience after your most recent stay with us.

I am delighted that your stay was a memorable one and appreciate your feedback that will enable us to continually work on our service to deliver better going forward.

Thank you

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
217 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

This hotel is located just off Lothian Road, which is great.
Check in was smooth, and the staff were friendly and helpful throughout our stay. There is a secure car park close by that you can get a reduced rate on of £7 for 24 hours - much better and safer than off-street parking.
The room was lovely and big, with views on the castle. They provided a cot for our infant and we all had a good night's sleep.
We booked during their summer sale so our stay was excellent value.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank iainandanna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ronald_little, General Manager at DoubleTree by Hilton Hotel Edinburgh City Centre, responded to this review, 14 July 2014
Dear Ian and Anna,

I would like to thanks you for choosing to stay with us and for taking the time to share your experience.

Your feedback is very much appreciated and will be shared with the team accordingly.

The warm cookies are always available so when you stay next time, don't hesitate to ask fro another on departure or throughout your stay.

Kind regards

Ronald Little
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Edinburgh City Centre

Property: DoubleTree by Hilton Hotel Edinburgh City Centre
Address: 34 Bread Street, Edinburgh EH3 9AF, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Green Hotel in Edinburgh
#28 Luxury Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:4 star — DoubleTree by Hilton Hotel Edinburgh City Centre 4*
Number of rooms: 138
Official Description (provided by the hotel):
Situated in the heart of Edinburgh enjoying beautiful views of the city and castle, the iconic listed hotel boasts 138 modern guest rooms, Bread Street Brasserie, Monboddo Bar, roof top terrace and conference centre with 3 meeting and event rooms. ... more   less 
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Also Known As:
DoubleTree By Hilton Hotel Edinburgh City Centre Scotland

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