Whilst out with some friends visiting Edinburgh today I had the utter misfortune to cross the threshold of this retail establishment otherwise known to most as a shop. It took no time at all to feel like we had wandered in to someone's secret precious place that they'd rather the great unwashed steer clear of. My friend's son committed the cardinal sin of picking up an imitation leather football and didn't put it back down correctly on it's wooden plinth to the horror of some precious thing custodian who tutted and made some comment about how if you don't put it back properly it rolls off and could cause literally tens of pounds worth of damage. I doubt if there was anything in the shop worth more than £200. At this point my friend actually made a purchase engaging a less offensive precious thing custodian in a retail transaction - you know, paying their wages. Whilst observing this I noticed that the other custodian was essentially following customers around returning the things THAT THEY SHOULDN'T BE PICKING UP to north north west like every good shop girl with mild OCD. All the while refraining from a smile or any degree of warmth or hospitality. Just horrible. It wasn't until we all left the shop that we really fully appreciated how hostile the environment was. It was all we could do not to return and move things around on every shelf, whilst buying things that we simply didn't deserve from their emporium of wonders. Old Town Context? I'll give you some context... Drop the attitude, you only work in a shop you know !!!