We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Ok for a short stay!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express - Edinburgh City Centre
Ranked #99 of 147 Hotels in Edinburgh
Glasgow, United Kingdom
Level Contributor
23 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Ok for a short stay!”
Reviewed 6 March 2012

The Hotel was modern and clean, not too far away from local attractions. Staff were friendly. Unfortunately the hotel was very noisy, from 6am all I could hear was people banging about, opening and closing doors and talking, so if you are a light sleeper I wouldn't recommend this hotel due to thin walls!! The bed wasn't the comfiest but was ok for one night! Didn't make it down to breakfast as it was too early for my liking, 6am till 9.30am. The kettle in the room was in need of a good clean as when we made a cup of tea there was black flakes floating in it! The cover for the sofa bed (Which we didn't use) was a bit stained but the rest of the room was clean enough.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debsboo85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Front Office Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 12 March 2012
Dear Debsboo.

Thank you for taking the time to write a review regarding your recent stay.

I am disappointed to hear that the kettle in your room was dirty as well as the sofa bed, please be assured this is not to our usual standard, and I shall certainly investigate with our housekeeping team as to how this happened.

Once again we appreciate your review, and hope to welcome you back to Edinburgh on a future occasion.

Kind regards,

Alex Cameron
Deputy General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,952 reviews from our community

Traveller rating
    528
    894
    384
    93
    53
See reviews for
381
785
106
196
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (316)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Richmond, England, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 March 2012

I stayed here recently and overall it was a very pleasant stay. The staff are friendly and helpful and the location is ideal for all the city centre attractions being only a 10 min walk (if that) from Princess St. The rooms are modern, comfortable and clean. My only criticism is the breakfast "experience". It was basically a free for all with no structure in place with regards staff or guests. There was no supervision and you had to literally grab a table as soon as one became free. Some people were stood with trays of food waiting for tables to become free which isnt acceptable especially if you have children with you. Overall though the food was ok.
Despte this criticism, we would stay there again as it does provide good value for money.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrew M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, General Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 12 March 2012
Dear Andrew,

Thank you for taking the time to write a review regarding your recent stay at our hotel.

We appreciate your kind comments regarding the location of the hotel and cleanliness.

I am sorry to hear of your experience regarding breakfast at our hotel, our buffet is available between 6.30 - 9.30am on weekdays and 6.30 - 10.30 on weekends, occasionally during peak times the area can become busy, we do however also open our downstairs bar area, to allow for the overflow, as well as welcome guests to take breakfast back to their room.
Our team work hard to replenish and clear tables as quickly as possible and I do apologize for the inconvenience that may have been caused by you having to wait for a table.

Once again thank you for your review, and I do hope we can welcome you to our hotel on a future travel occasion.

Kind regards,

Catherine Fraser
General Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
57 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 3 March 2012

Given that breakfast is included and this hotel is so central, it is very reasonable. The staff gave me a friendly greeting and breakfast was very pleasant.

My only gripe was that my room must have been near an extractor fan - it smelt of greasy food a bit.

Room came with free internet, but that was a bit temperamental.

Would definetly stay again.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesShelley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 5 March 2012
Dear JamesShelly,

Thank you for taking the time to write a review regarding your recent stay.

We appreciate your kind words regarding the location and friendly staff that you encountered during your stay, we pride ourselves on our friendly team, and it is great to see that they are being recognized.

Although we do offer complimentary internet connection, this is fairly basic, and if guests wish to download etc, we do advise paying a fee for a higher quality.

Once again thank you for your review, and we look forward to welcoming you back to the hotel on a future travel occasion.

Kind regards,

Gemma Vincent.
Sales Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
liverpool
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 February 2012

Family of 6 just returned, the hotel was clean, and rooms good, rooms were warm, but after enjoying a meal out returned to the hotel bar for a few drinks, the bar area was freezing, we asked for the air conditioning to be turned down, then after ordering drinks which the one of the staff did incorrectly, we were talked down to, like we were children, because who orders a double,double drink? Also with regards to the parking, this becomes really expensive if you dont get a parking space in the hotel, we had to park two cars in the carpark over the road, at a extra cost of £96 for 2 days. Breakfast???? All I can say is get ready to rumble, you attempt to get your breakfast, people leaning over you to get the things they want, and tables there is a shortage of them. Would we stay again i dont think so.

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lisa m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 5 March 2012
Dear Lisa M,

Thank you for taking the time to write a review regarding your recent stay at our hotel.

I am very sorry to hear of the experience you encountered when having a drink at our bar, this is certainly not to the standard our team normally adhere too, and I shall certainly investigate as to what happened on this occasion.

I am not sure why your car parking was £96.00, I can only assume it was because you had more than one car, as the usual cost's for using the NCP are around £24.00 per 24 hours, you are correct in stating it is expensive however the hotel cannot be blamed for the cost's charged within a public national car park. We do have limited parking at the hotel, however these are on a first come first serve basis, and as you can imagine are used quickly.

My apologies that you were unhappy with breakfast, again this can be busy if allot of guests are using the breakfast room at one time, which I believe is what happened during your stay, and whilst this is not ideal, our team do try their best to clear away the tables and replenish as quickly as possible.

Once again thank you for your review.

Kind regards,

Gemma Vincent.
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 20 February 2012

I stayed recently as a solo female traveller. Room was on the 4th floor, and I had no issues whatsoever with noise or room size as others have noted. However, I was staying Monday-Friday and not over the weekend which may be why others experienced problems with noise.

The room was clean upon arrival, and more than enough room for one person. The bathroom was also a good size, and the shower in particular was excellent. Location is also great - about 5-10 minutes walk to Waverley Station.

The only downside I found was the breakfast - I understand it is a limited stay hotel and breakfast reflects that. The hot food items were not nice, but if you're happy to eat cereal then you won't go hungry.

For the price I paid I was very happy, and would stay again when I return to Edinburgh.

  • Stayed February 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ms G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 22 February 2012
Dear MsG,

Thank you for taking the time to write a review regarding your recent stay,

We appreciate all feedback and this enables us to constantly improve and work on our service.

I am pleased to see that you found your room to be of a good size and clean, our showers are power showers we often receive great feedback regarding these, so thank you.

Please accept my apologies for your dissatisfaction regarding breakfast, the quality of our items is to the highest quality, and I am concerned to hear you were unhappy with the item's offered, I shall certainly review this.

Once again thank you for your review, I hope we can welcome to the hotel on a future travel occasion.

Kind regards,

Gemma Vincent.
Sales Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 February 2012

Central Hotel, decent, clean, warm & well serviced rooms....view of the Forth if you stood on tip toe otherwise we could see the loading bay !

Breakfast bit basic but adequate....

all in all a positive experience

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aitchbea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 22 February 2012
Dear Aitchabea,

Thank you for taking the time to write a review regarding your recent stay.

We very much appreciate your comments and look forward to welcoming you to the hotel on a future travel occasion.

Kind regards,

Alexander Cameron
Deputy General Manager,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
1 review
Reviewed 19 February 2012

My wife and I stayed at this hotel for our anniversary, Firstly our room was down below street level, and fairly small, On arrival we found the toilet had not been cleaned, there were excrement stains on the bowl,and the complimentary coffee/tea cups had been used so we had to wash them, cobwebs adorned every corner of the ceiling. The noise from the street and other rooms was overwhelming,so two very disturbed nights sleep.This hotel maybe very convenient for the playhouse and close to town but this is reflected in the price, We have stayed at lots of hotels and paid a lot less for dinner bed and breakfast than we did here for just bed and breakfast.

Room Tip: Do not let them give you rooms 1 to 25
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, General Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 20 February 2012
Dear Jim S

Thank you for your response during you stay at the Holiday inn express Edinburgh I am sorry to read that you had problems while you stayed in Edinburgh

I am sorry to hear that you were disturbed by noise during the stay as it is not the intention to cause distress or discomfort to any of our guests. The soundproofing in the hotel is as per building control standards and with regret any noise from adjacent buildings is outside the management of the hotel.

I am not sure if you contacted the reception team to inform them that your room was dirty on arrival. The hotel team could have resolved this for you by offering another room and to find out how on this occasion a clean room was not provided, for this i wish to apologise as it is not the intention of the hotel to cause stress to any of our guests.

I have read through many trip adviser reviews and have never had to respond to one with issues as you have had and once again wish to apologise. I do just wish that you had allowed the team to resolve your issues before leaving the hotel as the team are disappointed with your review.

Once again thank you for your review.

Kind Regards,

Catherine

Catherine Fraser
General Manager
Holiday Inn Express - Edinburgh City Centre
Picardy Place
Opposite Playhouse Theatre / Omni Centre
Edinburgh
EH1 3JT
Scotland
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Edinburgh hotels
Old Town
Holiday Inn Express Edinburgh - Royal Mile
New Town
Ibis Styles Edinburgh Centre St Andrew Square
Show Prices
Show Prices
Show Prices
Old Town
Jurys Inn Edinburgh
Jurys Inn Edinburgh
#115 of 147 in Edinburgh
3.5 of 5 bubbles 3,768 reviews
Old Town
Ibis Edinburgh Centre South Bridge
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express - Edinburgh City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express - Edinburgh City Centre

Property: Holiday Inn Express - Edinburgh City Centre
Address: Picardy Place | Opposite Edinburgh Playhouse Theatre, 1/4 mile East End Princes Street, Edinburgh EH1 3JT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#57 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express - Edinburgh City Centre 3*
Number of rooms: 161
Official Description (provided by the hotel):
Free Internet Access and Free Hot Breakfast. Simply ask for an internet voucher at check in. The hotel offers continental breakfast buffet plus two daily hot options. Holiday Inn Express Edinburgh City Centre is a 5 minute walk to Princes Street & a 10 minute walk to the Royal Mile. Located near the St James Shopping Centre & Edinburgh Playhouse Theatre. The hotels offers free luggage storage and has designated smoking bedrooms. All bedrooms & public areas have high-speed wired & wireless internet access provided by Swisscom. All rates include complimentary EXPRESS START breakfast for all persons. The hotel is within walking distance of Waverley Railway Station and St Andrews Square Bus Station. The Airlink 100 Bus goes from Waverely Bridge to Edinburgh Airport in 25-minutes. Holiday Inn Express Edinburgh City Centre is located near Broughton Street, George Street & Queen Street. The hotel is across from the Omni Centre with a choice of restaurants & a Vue Cinema. This Edinburgh City Centre hotel is a perfect choice if you are looking for a base near Edinburgh Castle, The Real Mary Kings Close , Edinburgh Dungeons and Holyrood or for events at Murryfield Stadium, Corn Exchange, Hearts Football Club, Hibernian Football Club or Meadowbank Stadium. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ebookers, IHG, Hotels.com, Priceline, Travel Republic (UK), Odigeo, TripOnline SA, Traveltool, S.L.U., Cancelon, HotelQuickly, Evoline ltd and Hotel.de so you can book your Holiday Inn Express - Edinburgh City Centre reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express - Edinburgh City Centre Hotel Edinburgh
Holiday Inn Express - Edinburgh City Centre Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing