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“Very nice - would stay again!”

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Holiday Inn Express - Edinburgh City Centre
Ranked #100 of 150 Hotels in Edinburgh
Canberra, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Very nice - would stay again!”
4 of 5 bubbles Reviewed 23 October 2013

We stayed in Edinburgh only one night on our way through to Inverness. This hotel is in a great location across the road from a great pub. The service was very good and staff were friendly. The rooms are very nice - modern, clean and comfortable. It was one of those hotels where you would be happy to stay a few days and even have a restful day in if you have been travelling non-stop. Bathroom was spotless with separate toilet and good shower. Beds comfortable, sleep quality was good with no noise. Breakfast was *yet another* buffet which was very nice, and the dining room was more like a front of house cafe which meant we could look out onto the road as we ate instead of the usual big hall dining experience. Only thing was the parking - the hotel has no parking, but there is a parking station across the street about 2 minutes walk and you get a discount if you ask at reception. We parked out the front of the hotel to drop off our luggage - but wish we hadn't as we got a fine in the 5 minutes it took to check in! Apart from that, I really enjoyed my stay and would definitiely stay again when in Edinburgh.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sarah S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 25 October 2013
Dear Sarah,

Thank you so much for such a lovely review, you comments are certainly appreciated, we like to think our hotel provides a great experience in which guests love so needless to say we are delighted with your comments!

I am very sorry to hear that you received a fine for parking outside of the hotel as we are in such a central location, the attendants do tend to patrol regularly we do however have a very small car park to the rear of the hotel which can hold 9 cars, if need be guests can drop luggage off there.

Once again thank you for your feedback, and we hope to see you again sometime!

Kind regards,

Gemma Vincent
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,928 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (313)
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English first
Level Contributor
104 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 21 October 2013

This hotel has a fabulous location in Edinburgh, absolutely central, minutes walking from major atractions and george street. Rooms have little more space than usual, bathroom is good. Breakfast is as expected.
Surrounded by pubs and restaurants - the conan doyle pub is across the street.
People are kind as usual.

Room Tip: Rooms in the back are quieter,
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CarlosFPinto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 25 October 2013
Dear Carlos,

Thank you very much for your review, we are glad you enjoyed your stay!
Please do visit us again soon!

Kind regards,

Gemma Vincent
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 20 October 2013

Needed to spend a night in centre of Edinburgh after a coach trip to the Shetlands. This fitted the bill and the bill was not hard to pay. Checking in was efficient. Room bright, clean and comfortable. Bathroom was spotless and well equipped. The bed was comfortable and sleep quality was good. Breakfast was good if a bit chaotic. We took advantage of late checkout at 2pm. We will stay here again when in Edinburgh.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glenn2512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 21 October 2013
Dear Glenn,

Thank you so much for your review, I am delighted to see that you enjoyed your time at our hotel and we thank you for your feedback!
We hope to welcome you again soon.

Kind regards,

Gemma Vincent
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 October 2013

HIE is predictable quality and management, so going to unknown place it's a choice for sure. We stayed a week there, location is okay - 10 minutes walk to waverley and almost on george str - with a lot's of restaraunts, pubs just in this block and adjacent one's (ya, Weatherspoon is right across Leigh str. in omni center)
Staff is really helpful indeed
Room is same as in all other HIE, but no aircon (I dont think this is issue for this location)
Breakfast is honest, but with british sausage
On my belief its honest choice with a good location

Room Tip: very light floors and inner walls, so if your sleep is not strong enough ask for greater room number...
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Sergey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 21 October 2013
Dear Sergey,

Thank you so much for taking the time to write a review following on from your recent stay, I am delighted to see that you enjoyed your time here, apologies if your room was hot, sadly due to the hotel being a listed building we are unable to fit air con within our bedrooms albeit we do understand they can get hot, we do provide fans to try somewhat to help if the rooms do become hot.

Once again thank you for your review, we hope you will return to hotel again soon!

Kind regards,

Gemma Vincent.
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
5 of 5 bubbles Reviewed 19 October 2013

Had a very comfortable stay at the Holiday Inn Express. Just across the road from the Playhouse Theatre (saw Lion King amazing!!). Loads of restaurants on site to choose from. The room was perfect and was the most comfiest bed we have slept in. Check in quick and easy, lovely staff. Breakfast was very chaotic so would recommend going early. However you had a good choice of cereals, croissants etc and a choice of hot food which was sausage, scramble egg and beans. Lovely. Wi-Fi brilliant, large LCD Tv. Would definitely return. Can't wait. :-) xx

Room Tip: We had room 510 looked onto another building, we had a laugh though because it reminded us of the Al...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Och-I-The-Noo2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 21 October 2013
Dear Och-I-The noo2 (great username)

Thank you for taking the time to write a review - I am glad you enjoyed your stay at our hotel and thank you so much for your feedback! Our team work hard to provide a genuine and consistent service throughout all departments, so your comments are certainly appreciated.

I hope you enjoyed the Lionking, I have heard it is fantastic!
Please do come and visit us again, we look forward to welcoming you.

Kind regards,

Gemma Vincent.
Sales Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dundee, Scotland, United Kingdom
Level Contributor
2 reviews
3 of 5 bubbles Reviewed 18 October 2013

Great location as we were attending The Playhouse directly across the road. We had a twin room as one of the party has disabilities. Rooms were clean, cosy and comfortable. Had a really pleasant stay however breakfast was a complete shambles, no organisation whatsoever. Had asked a member of staff if there was any tables and was directed downstairs, which we went, to no avail. The shift manager, I assume, asked if he could help, when I explained that we were looking for a table for breakfast, he advised that there were no tables however we could go get breakfast and take this to our rooms or wait. How I was meant to go get breakfast for 2 people, 1 with disabilities, amongst the mass of people pushing and shoving to get to the sausages/toaster/eggs etc I just don't know. There was no offer of assistance of any kind.
All in all, had a nice stay however there is definitely room for improvement especially in the provision of support and assistance for people with disabilities.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shirley M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 21 October 2013
Dear Shirley,

Thank you for your review, I am pleased you found the location of the hotel to be good however I apologise for the inconvenience caused to you regarding your experience at breakfast, our breakfast area can become busy at peak times and we do try to use the downstairs bar area as an overflow space.
I will certainly follow up your comments with the team members at the hotel and thank you for bringing them to our attention.

Kind regards,

Gemma Vincent
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 18 October 2013

We stayed 3 days here and found the location ideal as we had returned our rental car. It was an easy walk to the Tourist Information Centre and the Bus terminals. The hotel was very clean and comfortable. We found going for a later breakfast time was the best as most of the travellers had early calls and the breakfast room was not so crowded. Staff were very helpful and a minor problem in the ensuite was rectified within minutes of our reporting it. Would efinitely stay here again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janice W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mgtresponse, Manager at Holiday Inn Express - Edinburgh City Centre, responded to this review, 21 October 2013
Dear Janice,

Thank you for taking the time to write a review following on from your recent stay.

I am so pleased you enjoyed your stay at our hotel - I do agree that going for breakfast earlier or later can be better as it can become busy at peak times.
Great to hear our staff were able to assist you with the issues within your bathroom.

Please do come and visit us again soon.

Kind regards,

Gemma Vincent
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express - Edinburgh City Centre

Property: Holiday Inn Express - Edinburgh City Centre
Address: Picardy Place | Opposite Edinburgh Playhouse Theatre, 1/4 mile East End Princes Street, Edinburgh EH1 3JT, Scotland
Phone Number:
Region: United Kingdom > Scotland > Edinburgh > Broughton & Calton
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly )
Hotel Style:
#57 Romantic Hotel in Edinburgh
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Express - Edinburgh City Centre 3*
Number of rooms: 161
Official Description (provided by the hotel):
Free Internet Access and Free Hot Breakfast. Simply ask for an internet voucher at check in. The hotel offers continental breakfast buffet plus two daily hot options. Holiday Inn Express Edinburgh City Centre is a 5 minute walk to Princes Street & a 10 minute walk to the Royal Mile. Located near the St James Shopping Centre & Edinburgh Playhouse Theatre. The hotels offers free luggage storage and has designated smoking bedrooms. All bedrooms & public areas have high-speed wired & wireless internet access provided by Swisscom. All rates include complimentary EXPRESS START breakfast for all persons. The hotel is within walking distance of Waverley Railway Station and St Andrews Square Bus Station. The Airlink 100 Bus goes from Waverely Bridge to Edinburgh Airport in 25-minutes. Holiday Inn Express Edinburgh City Centre is located near Broughton Street, George Street & Queen Street. The hotel is across from the Omni Centre with a choice of restaurants & a Vue Cinema. This Edinburgh City Centre hotel is a perfect choice if you are looking for a base near Edinburgh Castle, The Real Mary Kings Close , Edinburgh Dungeons and Holyrood or for events at Murryfield Stadium, Corn Exchange, Hearts Football Club, Hibernian Football Club or Meadowbank Stadium. ... more   less 
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Also Known As:
Holiday Inn Express - Edinburgh City Centre Hotel Edinburgh
Holiday Inn Express - Edinburgh City Centre Scotland

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